We had a fantastic experience buying our new car and couldn’t recommend the team highly enough. From the moment we arrived, everyone made us feel genuinely welcome. The manager and our salesman... Leggi di più
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We had a fantastic experience buying our new car and couldn’t recommend the team highly enough. From the moment we arrived, everyone made us feel genuinely welcome. The manager and our salesman... Leggi di più
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We were very well looked after by Kathryn, Sales Executive and Andy, Sales Manager. They understood what we wanted and responded appropriately. Kathryn guided us well through the process and paperwork... Leggi di più
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Visited Truro Location as I had seen a Honda Civic advertised that suited what I was looking for - Very knowledgable, helpful and friendly. The whole transaction was very clear and easy and they deliv... Leggi di più
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We collected our new car from Vertu Truro yesterday ,and are very pleased with her .As always the staff there are very friendy, and profesional, but katherine Mason, has been our main sales advise... Leggi di più
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Scritti dall'azienda
Trispen, TR4 9BA, Truro, Cornwall, Regno Unito
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We couldn't find the car we wanted locally and travelled to Vertu Honda Truro to buy one we had seen online, a first for us.
On meeting Oscar, the Honda representative it was clear to see he possessed good interpersonal skills and vehicle knowledge and was passionate about his job.
The exchange / purchase was painless and Oscar took time to ensure our car was setup for stress free travel home.
A novel touch was presenting our new car wrapped and with a bow.
Our car was immaculate on viewing and on collection, the staff we interacted with, including phone messaging were always polite and helpful. This included after sale conversations to ensure I was getting the best experience from our car.
I would recommend Oscar and the Vertu Honda Truro staff without hesitation.

Risposta di Vertu Motors - Honda Truro
We had a fantastic experience buying our new car and couldn’t recommend the team highly enough.
From the moment we arrived, everyone made us feel genuinely welcome. The manager and our salesman, Oscar, were incredibly friendly, approachable and professional throughout. What really stood out was how they treated us all, not just as customers. They made a real fuss of our baby, which was such a lovely touch, and they also looked after the grandparents who had come along to look after her while we took the car for a test drive, making them feel welcome and offering them drinks while they waited.
Oscar was brilliant from start to finish. He was extremely knowledgeable, took the time to explain every feature of the car clearly, and made sure we felt completely confident before driving away. There was never any pressure, just honest advice and excellent customer service.
Thank you to Oscar and the whole team – we wouldn’t hesitate to recommend you to friends and family.

Risposta di Vertu Motors - Honda Truro
Visited Truro Location as I had seen a Honda Civic advertised that suited what I was looking for - Very knowledgable, helpful and friendly. The whole transaction was very clear and easy and they delivered my car to me at home 3 days later.

Risposta di Vertu Motors - Honda Truro
Loved buying my car from Vertu Truro .
Had been window shopping a week before and was helped by Andy , lovely personality and encouraged a test drive , put me totally at ease .
A week later I’d gotten my funds together and decided to GO FOR IT !
My favourite had been sold 😔 by the time I’d got there another had sold too . Wasn’t my day .
Andy was dealing with a customer when I got there so I wandered around for a bit , but patience isn’t a strong point of mine and Andy was still busy . I was close to leaving and I would’ve shopped online .
I was approached by Kathryn , ( I’d rather deal with a SalesMAN , ) but she changed my mind . She was charming , knowledgeable and extremely helpful.
Great to talk to .
The customer she’d been waiting on had come back , Kathryn let me wait in Andy’s office until he was free .
They found the car in Plymouth and organised to bring it over the Tamar .
Yippee 🥳
On collection day they squeezed me in to their busy schedule, I was soooooo excited I couldn’t wait .
Everyone at Vertu are so friendly and nothing is too much trouble.
Kathryn was very patient with me ( I forgot my V5 so had to go home to fetch it )
My “new” car had the biggest red bow on the bonnet , I had to pose lol
Kathryn and Andy deserve this feedback but everyone I spoke to at Vertu were great too . Thanks so much.
PS My car is amazing 🤩

Risposta di Vertu Motors - Honda Truro

Risposta di Vertu Motors - Honda Truro
First class experience nothing was to much trouble at the Honda showroom very friendly staff we are so happy with our new Honda

Risposta di Vertu Motors - Honda Truro
We were very well looked after by Kathryn, Sales Executive and Andy, Sales Manager. They understood what we wanted and responded appropriately. Kathryn guided us well through the process and paperwork. We are delighted with our new Honda Jazz.

Risposta di Vertu Motors - Honda Truro
Even though we were visiting to try out a car for size, Kathryn went out of her way to accommodate us. No sales push, just excellent service. 👏🏽

Risposta di Vertu Motors - Honda Truro
We had a fantastic experience when buying our car at Honda Truro. First impressions ended in a car sale. Special thanks to Oscar who was informative, polite and could not have been more helpful. We are thrilled with our new car.
The entire team at Vertu Honda Truro could not have done more for us. What a great team. What a great car.

Risposta di Vertu Motors - Honda Truro
Great customer service. Great communication.I am very happy. I highly recommend.

Risposta di Vertu Motors - Honda Truro
I took my Car in for a tyre check up at Honda Truro and ended up ordering a brand new model thanks to the skills, knowledge and friendly manner of Kathryn !
I asked for some information and she came over.
She was so helpful explaining everything I needed to know. Not at all pushy.
When I went to collect the car it was hidden under
a black cover with a big red bow that I thought was a lovely touch.
The sale went through really well and Kathryn showed me all the technical operations on the car.
I can’t praise her enough for all her help and customer relationship even phoning me a few days later to see if I was happy with the car.
I am really pleased with the car and can recommend Vertu Truro.

Risposta di Vertu Motors - Honda Truro
Excellent service throughout process of buying car from Vertu Honda Truro . All staff helpful and knowledgeable.
Thank you all very much
Helen Anstis

Risposta di Vertu Motors - Honda Truro
Oscar was extremely informative, helpful and polite and spent sometime enquiring as to what we were looking for in new vehicle.
Picking up the car today we realised we made the right decision and we are extremely satisfied. We would recommend anyone to Honda for a new car.

Risposta di Vertu Motors - Honda Truro
Vertu in Truro were the garage my insurance company trusted with my Audi after it was hit along the passenger side. The damage didn’t look that bad but actually required a lot of work including a new alloy.
I was kept up to date with the progress and Leah was lovely upon collection. Great service.

Risposta di Vertu Motors - Honda Truro
Very informative and there was plenty of time to ask any questions, not rushed in any way. Very relaxed atmosphere in the showroom and we were both made to feel very welcome by all staff, especially Alex who was very knowledgeable on the car that we were interested in.

Risposta di Vertu Motors - Honda Truro
Oscar at Vertu Honda, Truro, was very helpful. Very easy process of getting my new car. Kept informed all the way and the handover was very informative and helpful

Risposta di Vertu Motors - Honda Truro
Very helpful sales team, who listened to my requirements for a replacement vehicle and matched it resulting in my purchase.

Risposta di Vertu Motors - Honda Truro
We collected our new car from Vertu Truro yesterday ,and are very pleased with her .As always
the staff there are very friendy, and profesional, but katherine Mason, has been our main sales adviser ,she is warm and welcoming, very helpful ,knowledgable about the cars , and very approchable, also has a great sense of humour. our whole experiance of buying cars there has been enjoyable.

Risposta di Vertu Motors - Honda Truro
Great service, friendly and knowledgeable staff.
Pleasurable experience buying a new car would recommend to anyone

Risposta di Vertu Motors - Honda Truro

Risposta di Vertu Motors - Honda Truro
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