Fantastic service from the minute I walked through the door to the minute I left. I was given all specific information on the inster and took a test drive. The sales person John made sure I was happy... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Fantastic service from the minute I walked through the door to the minute I left. I was given all specific information on the inster and took a test drive. The sales person John made sure I was happy... Leggi di più
L'azienda ha risposto
Very good experience of buying my new car. Very pleasant and helpful staff. Mark kept me informed about my purchase every step of the way. He explained everything I needed to know before driving it h... Leggi di più
L'azienda ha risposto
Amazing experience, John was excellent throughout the whole process and I couldn’t have asked for anything more. Very good deal on the car, very helpful with any questions I had, will use the gara... Leggi di più
L'azienda ha risposto
We went to update our car for a newer vehicle, thinking of a demonstrator. From the start the team were friendly, attentive, and each demonstrated their expertise. John was our initial contact, showi... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Wessington Way, SR5 3NX, Sunderland, Tyne and Wear, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A good experience all around. Faye made us feel really welcome and looked after us well. She took all the stress away of buying a new car which made us feel at ease right the way thru the process. Very happy with the service and my new car.

Risposta di Vertu Motors - Honda Sunderland
I was concerned that the car I wanted would fit on my drive with the gates shut and they were very helpful on my test drive to try the car on the drive and to my joy it fit so I went ahead and got a Hyundai Tucson I never felt any pressure at all into buying and answered all my questions put to them. I would recommend this dealership to anyone looking for their next car

Risposta di Vertu Motors - Honda Sunderland
We went to update our car for a newer vehicle, thinking of a demonstrator. From the start the team were friendly, attentive, and each demonstrated their expertise. John was our initial contact, showing us through the availability. Phil and Craig each got involved and helped guide us towards a brand new car.
We were very happy with the deal, Craig, Phil and John worked well together, we were relaxed and thoroughly enjoyed every visit. Professional team, enjoyable sale.

Risposta di Vertu Motors - Honda Sunderland
We seen by a gentleman called John, absolutely fantastic customer service. We couldn’t ask for any more. Taking his time explaining all the technology on the car and showing us a few times until we understood it.
The full floor team very friendly and polite to us.

Risposta di Vertu Motors - Honda Sunderland
Owen was a great help had great knowledge of the car we had chosen, taking time with us, very friendly, thank you,

Risposta di Vertu Motors - Honda Sunderland
This is the 3rd car we've purchased from Vertu at Wessington way.
The service is always 10 out of 10 and they couldn't be more helpful. Picked up my car from a millions miles away down the Country Delivered it promptly, checked it thoroughly and removed a tiny stone chip that I wouldn't have noticed, however Jordan (who dealt with the whole process) wanted the car to be perfect for me, and it was/is. First class service, first class dealership. Couldn't recommend enough.

Risposta di Vertu Motors - Honda Sunderland
My experience was none other than amazing.From the warm welcome soon as you walk through the door to the none pushy attitude that you usually get from car sales. Person we delt with was Jordan Mcgill his approach and caring attitude to helping us find a car that we truly want was a pleasure to deal with him throughout. we came in with a small idea of what we wanted and he went out of his was to make sure we were happy and explored all possibilities with us, truly amazing experience, he explained the finance side of it perfectly clear gave us all the figures and explained how each of the options would help and benefit our needs, hand over of the car was next level it was absolute show room spec gleaming inside and out. was a absolute pleasure. will definitely be back in the future for other cars.

Risposta di Vertu Motors - Honda Sunderland
Was a straight forward & easy process. From a website query on the Sunday, to visiting Sunderland Honda on Monday through to completing the transaction on the Friday everything was without hassle.
I knew what i wanted, Faye had the car waiting to visit & expertly guided me through the new Honda Civic including test drive. Everyone at site was a pleasure to deal with & doing a deal was not an issue. Everyone is easy going, friendly & knowledgeable giving me confident that this is the right car for me.
You couldn't ask for more, it will be a pleasure to continue to do business with Sunderland Honda.

Risposta di Vertu Motors - Honda Sunderland
Informative supportive and understood our needs

Risposta di Vertu Motors - Honda Sunderland
From start to finish Stefano went above and beyond . Professional and friendly we now have a fabulous Vauxhall Corsa on our drive. This young man is an asset to your team. Highly recommend your staff and of course this car. Yes I trust this branch to deliver

Risposta di Vertu Motors - Honda Sunderland
I bought my lovely new Hyundai i20 from vertu and I couldn’t be happier with the experience!
John Goldsmith who showed me the car and supported the sale was excellent throughout the whole process. He discussed different finance options with me as well as ensuring I was offered all of the available services to go with the purchase of the vehicle. John was very friendly, made the process very easy and ensured I was happy before finalising anything. On arrival to collect the car, it was a prompt and efficient process, John also offered to show me the different features of the car to make sure I was comfortable before driving me away.
Overall, I am extremely happy with my immaculately clean and well kept new car. I could not fault the service and will look to return in the future when I wish to change. Thanks again.

Risposta di Vertu Motors - Honda Sunderland
Great service honest conversations and no hard sell

Risposta di Vertu Motors - Honda Sunderland
So pleased I chose to visit Vertu Motors last week, never thinking that 5 days later I would be driving a new car. I had been thinking about changing my car for a long time and just decided on a whim to visit the dealership to try and get answers to my numerous questions. The whole experience from start to finish was so smooth. Jordan McGill couldn't have been more helpful, nothing was too much trouble for him which helped massively. Great customer service - thank you !! Shelagh

Risposta di Vertu Motors - Honda Sunderland
We had a smooth no hassle experience with Vertu Honda, all our questions about the car were answered with no issues, salesman was very helpful and friendly would definitely recommend them to others.

Risposta di Vertu Motors - Honda Sunderland
Natalie who helped us from the beginning was very well informed about the car, and helped us make the right choice without being oushy

Risposta di Vertu Motors - Honda Sunderland
The salesman we dealt - Vinu Vincent - was very professional, polite, helpful and not pushy at all - he gave great advice about the vehicle we were purchasing and if we asked a question and he wasn't 100%sure, he would go and find the correct answer - instead of guessing - he is an absolute credit to the team.

Risposta di Vertu Motors - Honda Sunderland
Natalie made the whole experience amazing. She was very knowledgeable and passionate about her job. Helped me find the car and deal I wanted. And was so helpful. Kept in touch and got me a great deal that suits my needs and budget. If you need a car with great service give the girl a holla!

Risposta di Vertu Motors - Honda Sunderland
From the moment I walked in I was made welcome, Alan who dealt with me was very friendly and very knowledgable, after selecting a car I was walked through the paperwork and was explained everything i needed to know, the car was prepared and cleaned to a very high standard, very happy with my purchase,
Thank you all

Risposta di Vertu Motors - Honda Sunderland
Excellent service from start to finish. Sales rep Jordan could not have been more friendly, professional and knowledgeable. A pleasure to do business with and would definitely recommend giving him a call if you’re thinking of purchasing a vehicle from Vertu Honda/Hyundai at Sunderland. The car was immaculately presented and I was given a great demonstration before I drove away. A couple of the managers came and saw that everything was running smoothly, and verified that all documentation was in order. Highly recommended.

Risposta di Vertu Motors - Honda Sunderland
Today I picked up my New Honda Jazz on Motability , I would like to say the service I received from Faye Gillespie who took me through the hand over with extreme professionalism this is my 5th car and find the staff very helpful and friendly, this is why I always come back to renew my car

Risposta di Vertu Motors - Honda Sunderland
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.