Vertu Honda Morpeth is the standard to which other franchises should strive to achieve. Always professional yet friendly and polite, all questions answered in full with zero pressure, you the... Leggi di più
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Vertu Honda Morpeth is the standard to which other franchises should strive to achieve. Always professional yet friendly and polite, all questions answered in full with zero pressure, you the... Leggi di più
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My car was due an MOT and I mistakenly booked it in for a day when my husband needs to go for hospital treatment. They were so kind, as they always are, and ensured that I got my car back in time. It... Leggi di più
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I was looking to switch from hybrid to full electric car and followed up on an email they sent me. I have always liked Vertu Honda Morpeth having used them for my last two cars. I visited their... Leggi di più
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Just recently purchased a car off this dealership.from the initial phone call to enquire & to purchase vehicle. The service was excellent, extremely friendly guys who were honest & open with the purch... Leggi di più
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Scritti dall'azienda
Coopies Lane, NE61 6JN, Morpeth, Northumberland, Regno Unito
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I was looking to switch from hybrid to full electric car and followed up on an email they sent me. I have always liked Vertu Honda Morpeth having used them for my last two cars. I visited their site still a little undecided but they talked me through the process and showed me a car in stock that was in the process of being sold. There was no hard sell and indeed it was a few days before I went back and made the decision.
Their friendly professional staff again took note of my needs and researched their network to find me the car.
They also offered me a very fair price to part exchange.
I was kept in the loop while they arranged collection from the other site and then prepared the new car for me.
Handover was painless and they took me through the new tech and setting up the My Honda+ app.
All in all a great experience and tremendous customer service, and I got another lovely car in the process.
I could not be happier - special thanks to Chris Stuart and all the staff at Vertu Honda Morpeth.

Risposta di Vertu Motors - Honda Morpeth
Vertu Honda Morpeth is the standard to which other franchises should strive to achieve. Always professional yet friendly and polite, all questions answered in full with zero pressure, you the customer are always in charge.
I would wish to thank Andy in sales for the hours he has spent finding me the right car and the continued after sales support. Most recently I have no hesitation in giving the same praise to Corey in sales for a painless transaction and attention to detail.
I strongly urge you pay them a visit, you have nothing to lose and much to gain. Enjoy a free coffee and browse their stock backed by a cast-iron guarantee.
You can even use their free online valuation tool to determine the value of your own vehicle.
What are you waiting for?

Risposta di Vertu Motors - Honda Morpeth
My car was due an MOT and I mistakenly booked it in for a day when my husband needs to go for hospital treatment. They were so kind, as they always are, and ensured that I got my car back in time. It was my fault and I won’t do it again but really appreciated their efforts and kindness that day. Plus my car was spotless when it was returned, can’t recommend them highly enough.

Risposta di Vertu Motors - Honda Morpeth
Friendly professional service. No pressure sales. Extremely helpful in all respects. Nothing too much trouble. Excellent vehicle. Very pleased.

Risposta di Vertu Motors - Honda Morpeth
First class, friendly and no hassle service right the way through. Andy us is a highly proficient gentleman and a credit to Morpeth Honda.
Thank you. We love the car!!

Risposta di Vertu Motors - Honda Morpeth
We’ve just purchased a nearly new Honda HRV from the Vertu Honda Morpeth dealership. Corey the sales person was helpful and courteous with us. My wife and I are new to this type of car and Corey explained the functions of the vehicle expertly and patiently with us. The other sales team and staff were friendly and helpful too. We would definitely use this dealership for our next purchase.

Risposta di Vertu Motors - Honda Morpeth
When I bought this car brand new this car was getting over 200 miles worth of range on 80 percent charge, with no air conditioning on. It now only gets 143 miles with 80 percent charge with no air conditioning on. I have been to this so called dealership numerous times over this issue and they say there is nothing the matter with car and to reset the trip. There is less than 4000 miles on the car (honda eny1). This is ridiculous. Also the staff are really unhelpful. Don't waste your time and money with this dealership. Been back to this so called dealership as loads of warning lights on car. 12v battery was drained, not for the first time. They trickle charged the battery, which they said was the problem. This fixed the range of vehicle and removed warning lights, but instead of replacing this battery under warranty John service guy told me to buy a trickle charger and charge the 12v battery when I'm not using the car. The car is parked outside and there are kids play near by the car. Does this sound reasonable to you?

Risposta di Vertu Motors - Honda Morpeth
I have purchased 2023 Honda HR-V Advance at Vertu Morpeth Honda recently. Very happy with the car and customer service.
I was not very happy with front tyres and a bit damaged rear wheel. So the dealership agreed to replace both front tyres and and refurbish the rear wheel. They also gave me a very competitive price for my trade in vehicle.
Special shoutout to Corey who was incredibly helpful during the purchase process and guided me trough it.
Great service. Keep it up!

Risposta di Vertu Motors - Honda Morpeth
The service we received at Vertu Morpeth when we purchased a used Honda CRV was impeccable. Corey genuinely helped us choose a car that would suit our circumstances and was very patient and understanding.

Risposta di Vertu Motors - Honda Morpeth
I have just purchased a Honda Jazz from the Vertu Morpeth dealership. Corey Jones, the sales person was extremely helpful. He went through the cars details patiently with me. He was very professional in explaining the different types of purchasing options and he handled all the car details smoothly and efficiently. A pleasure to deal with.

Risposta di Vertu Motors - Honda Morpeth
We purchased a Suzuki Vitara (ND68) from Vertu Morpeth. When the car arrived it was filthy, full of crumbs and marks all over the seats. No warranty was provided at the time even though they said they had emailed it. Beware as once they have your money they don’t want to know. We have had BOTH wing MIRRORS literally fall out in the space of two weeks. The right hand mirror fell off when we were travelling at speed on the motorway. Adam (Branch Manager) appeared to be disinterested and had the attitude that it’s not our problem. If the Motor Assured Warranty don’t cover it then nothing to do with us. Good luck with obtaining repeat business. Rest assured we wouldn’t touch Vertu again!
Response to your reply:
Did you read the last sentence? I have already contacted Liza Nicholson on the digital email under ref: JS1KD0704. I have left negative feedback across different platforms 😂

Risposta di Vertu Motors - Honda Morpeth
When I bought this car brand new this car was getting over 200 miles worth of range on 80 percent charge, with no air conditioning on. It now only gets 143 miles with 80 percent charge with no air conditioning on. I have been to this so called dealership numerous times over this issue and they say there is nothing the matter with car and to reset the trip. There is less than 4000 miles on the car (honda eny1). This is ridiculous. Also the staff are really unhelpful. Don't waste your time and money with this dealership

Risposta di Vertu Motors - Honda Morpeth
All the staff, have been more than helpful, this is the second Jazz that we have had and Graham the mechanic has serviced it from day one, no complaints.
Andy the salesman was friendly not pushy and explained every aspect of the sale in detail. Result Happy business.

Risposta di Vertu Motors - Honda Morpeth
Easiest and most hassle free car purchase I’ve ever had. All staff professional and polite makeing the whole experience perfect keep up the good work and I’ll be seeing you again when I’m looking to buy my next car

Risposta di Vertu Motors - Honda Morpeth
We bought our new HR-V from Honda Morpeth. The service we received from the Sales Person and his colleagues was excellent. They were all friendly and efficient. We could not have been treated better.

Risposta di Vertu Motors - Honda Morpeth
Just bought a brand new Honda ENY-1 from Corey at Honda Vertu Morpeth my second car from this dealership
I have never been in a car dealership where everybody is so friendly from start to finish Corey has made the process easy and comfortable, nothing was too much trouble to him and he was always very professional whilst creating a personal experience
I would have no hesitation at recommending Corey and all the staff at Honda Vertu Morpeth

Risposta di Vertu Motors - Honda Morpeth
I have never been in such a friendly car showroom where every member of staff took time to acknowledge my presence and chat. Cory Jones Sales asked if he could help in anyway and took time to ascertain what my requirements were.

Risposta di Vertu Motors - Honda Morpeth
Everything was perfect, great staff across the showroom and everything was as smooth as possible

Risposta di Vertu Motors - Honda Morpeth
Speedy reliable firendly service with good finance options.
Always fabulous friendly staff. Big thankyou to Andy for his great service and assistance in getting everything sorted. Delighted with the car and Vertu Honda Morpeth.

Risposta di Vertu Motors - Honda Morpeth
Corey at Vertu Morpeth was incredibly knowledgeable about the new Hondra ZRV and patiently walked me through all the safety features and tech details. His no-pressure approach made me feel comfortable throughout the entire process. The experience was so smooth and enjoyable. The Handover again was informative professional and with patience.

Risposta di Vertu Motors - Honda Morpeth
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