The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales... Leggi di più
L'azienda ha risposto
Great experience from the very start, Charlie Eddy was so helpful, friendly , knowledgeable and polite , a credit to the company. All the staff made you feel welcome and valued , rare these days.
L'azienda ha risposto
After having an excellent experience with repairs/maintenance a couple of weeks ago, and with my MOT due soon, I decided to book my car back here for its MOT. The booking experience through the we... Leggi di più
L'azienda ha risposto
I just bought a used Honda Z-RV from Vertu Honda Doncaster. What a great experience. Their prices are very competitive but their service and attention to detail are second to none. They don’t give... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Thorne Road, DN2 5DX, Doncaster, South Yorkshire, Regno Unito
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales we have usually dealt with Ajay who is very helpful too.

Risposta di Vertu Motors - Honda Doncaster
After having an excellent experience with repairs/maintenance a couple of weeks ago, and with my MOT due soon, I decided to book my car back here for its MOT.
The booking experience through the website was again top notch. This time the courtesy car was available for the date I wanted, so I decided to give it a try — as I'm on the other side of Doncaster, I had used a taxi last time. The courtesy car turned out to be a cheaper and more convenient option.
Getting the courtesy car was easy. Emma sent over the documentation to sign. The policy wasn't a huge amount of text, so it didn't take long to read through the terms and sign. She asked if I had driven an automatic before, which I hadn't. She kindly arranged for her service manager (I didn't catch his name, but he was a nice bloke) to walk me through it, and he was very patient as I got to grips with it.
The car itself was really nice — a 2023 Honda HR-V Elegance Hybrid. Though not explicitly stated on the website, those with an automatic-only licence can still use the courtesy car, as it is an automatic. It was much nicer than my own car! Easy to drive, and even though it was bigger than mine, it has sensors and cameras to help with parking, so the size wasn't an issue.
I'll definitely use this service again and would recommend the courtesy car, as it allowed me to carry on with my day without interruption.

Risposta di Vertu Motors - Honda Doncaster
Great experience from the very start, Charlie Eddy was so helpful, friendly , knowledgeable and polite , a credit to the company. All the staff made you feel welcome and valued , rare these days.

Risposta di Vertu Motors - Honda Doncaster
Very professional, courteous, understanding team. They are very happy to help. They make you feel important and not just an ordinary customer.

Risposta di Vertu Motors - Honda Doncaster
Lucas was very helpful, engaged with us and wasn't over pushy

Risposta di Vertu Motors - Honda Doncaster
Joe Glover (Sales Exec) looked after me from first walking into the showroom to view the HRV to handing the car, over to me on Friday, he was so friendly and helpful, kept me up to date, through out the process, very quick to get back to my emails, explained everything to me throughout, would definitely recommend purchasing a car Joe (5 out of 5) and Vertu Honda.

Risposta di Vertu Motors - Honda Doncaster
Very helpful answered all my questions very pleased with purchase

Risposta di Vertu Motors - Honda Doncaster
I just bought a used Honda Z-RV from Vertu Honda Doncaster. What a great experience. Their prices are very competitive but their service and attention to detail are second to none. They don’t give you the hard sell , they don’t need to! Just great cars, good prices and a very helpful attitude. They just want to make the deal work.
My salesmen Shaun was so helpful and nothing was too much trouble.
I spent 3 hours in the dealership waiting for funds to arrive from my bank and just watched what was going on. They are a happy team from Mike the manager, the salesmen, the receptionist, the accounts team and the car valet. They take a pride in helping customers.
I shall return! Chris Melbourne

Risposta di Vertu Motors - Honda Doncaster
Amazing customer service! Staff are all friendly and kind!

Risposta di Vertu Motors - Honda Doncaster
Everyone that I dealt with was friendly and did what they could to help.
Initially, I spoke to Sean, who sent me a video of the car.
Most of my dealings were with Jindy Sansoa (who is a sales manager).
He answered all my questions and sent over information that I asked for .
Joe picked me up from the train station, as I had travelled from Wolverhampton.
When I got there, I also had a lot of dealings with Lukas.
I have to say that my experience at the Doncaster branch was really good and I would recommend them to anyone.
Just incase you are wondering, this is a genuine review and I have not been influenced in anyway.

Risposta di Vertu Motors - Honda Doncaster
Bought a car for my daughter. We live in Northants but well worth the trip to Doncaster. Eddy looked after us not just on the day but through the whole process weeks before we picked it up. He kept me up to with what was going on and went the extra mile for us. Eddy is a genuine likeable guy who made the experience all the more positive. Added bonus bumping into coach loads of York City fans on the way to Rochdale. Congratulations to them bet they had a few in the way home.

Risposta di Vertu Motors - Honda Doncaster
I had an excellent experience purchasing my car and I would especially like to highlight the outstanding service provided by Lukas.
From the very beginning, Lukas was extremely helpful and professional. He answered every query I had promptly and thoroughly. On the occasions where he didn’t immediately know the answer, he always took the time to find out and came back to me quickly with clear information. His communication and honesty throughout the process were greatly appreciated.
I travelled to Doncaster by train to collect the car, and Lukas went above and beyond by kindly picking me up on his way to work in his own car. This was not something he was obligated to do, but it made a huge difference and really demonstrated his commitment to providing great customer service.
The entire experience was smooth, professional, and very positive from start to finish. Lukas is a real asset to the company and I believe his efforts and dedication should certainly be recognised by management.
Thank you again for such a great experience.

Risposta di Vertu Motors - Honda Doncaster
Very helpful answered all questions we had in greater detail and made us feel very comfortable will always be a customer there now

Risposta di Vertu Motors - Honda Doncaster
Very professional approach, explained everything well

Risposta di Vertu Motors - Honda Doncaster
I recently bought a used BMW from Vertu Doncaster and what a great experience, from going to look at the car to the handover it was such a pleasurable experience, I dealt with Ajay who was outstanding in his no pressure approach and wonderful manner, the attention to detail in the preparation of the vehicle was superb and if I could give them 10 stars I would. Thank you to all the staff I'm loving the car.

Risposta di Vertu Motors - Honda Doncaster
I can’t praise Vertu Honda Doncaster highly enough. Following a complicated process Shaun went above and beyond to secure our beautiful car. The professionalism of everyone involved was second to none with a very smooth journey through all the complex admin.
10/10 thank you !!

Risposta di Vertu Motors - Honda Doncaster
Kolby was extremely helpful and knowledgeable about the vehicle, without being pushy, which made it very easy to purchase the car.

Risposta di Vertu Motors - Honda Doncaster
Lovely person and approach to selling and doing business

Risposta di Vertu Motors - Honda Doncaster
Had a great experience buying my new e:Ny1.
Charlie was very friendly and obliging and made the experience very special.
Thank you very much

Risposta di Vertu Motors - Honda Doncaster
Professional and cheerful from start to handover, put at ease and well informed

Risposta di Vertu Motors - Honda Doncaster
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.