Vertu Honda took care of all our needs from having our car brought over from Skipton to Derby and taking care of everything for us. Le-Roy you was a dream to deal with no pressure or false promises it... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Was looked after from the second we walk through the door not pushed in too a car just left too browse sam walker and the manager was both amazing
L'azienda ha risposto
5 star barely enough, this is the 3rd car purchased through Vertu Derby. Samuel Walker steered me through the latest purchase with care, attention and sorted all my questions. As a female it’s imper... Leggi di più
L'azienda ha risposto
Fantastic service, purchase complete within 24 hours, Will Whitmore went over and beyond to assist us! We travelled over an hour to the showroom and after only speaking the day before the car was pris... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Negozio di autoricambi
- Riparazione e manutenzione auto
- Rivenditore di veicoli a motore
- Rivenditore di auto usate
Informazioni su Vertu Motors - Honda Derby
Scritti dall'azienda
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informazioni di contatto
Sir Frank Whittle Road, DE21 4SX, Derby, Derbyshire, Regno Unito
- 0344 659 9197
4,8
Eccellente
53 recensioni
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My experience was made enjoyable and…
My experience was made enjoyable and smooth due to the expertise of the sales executive Sanjay Kareer . He was patient, knowledgeable guiding me through the whole process . His attention to detail was registered and reassuring.
27 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Hi Ann,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such an enjoyable and smooth experience with the team at Honda Derby.
It’s wonderful to know that Sanjay provided such patient and knowledgeable support throughout, guiding you every step of the way. His attention to detail and reassuring approach is exactly what we aim for, so your kind feedback will mean a lot to him and the wider team.
We really appreciate you taking the time to share your experience.
Kind regards,
Kerry
Was looked after from the second we…
Was looked after from the second we walk through the door not pushed in too a car just left too browse sam walker and the manager was both amazing
18 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Hi Nigel,
Thank you for your fantastic 5-star review! We’re delighted to hear that you were so well looked after from the moment you walked through the door at Honda Derby.
It’s great to know that Sam and the Manager provided such an amazing experience, giving you the time and space to browse without any pressure. Your kind words will mean a lot to them and the wider team.
We really appreciate you taking the time to share your experience.
Kind regards,
Kerry
Vertu Honda Derby
Vertu Honda took care of all our needs from having our car brought over from Skipton to Derby and taking care of everything for us. Le-Roy you was a dream to deal with no pressure or false promises it's been a total pleasure 10/10
9 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Thank you for sharing such a brilliant review.
It’s fantastic to hear how well the team looked after you, from arranging to bring the car over from Skipton to making sure everything was handled smoothly in Derby. Le‑Roy will be especially pleased to know how much you appreciated his honest, pressure‑free approach — it’s exactly the experience we aim to deliver. A 10/10 means a lot.
Many thanks,
Chloe
Exceptional Customer Service
Customer experience was first rate: from initial enquiry through to taking receipt of our new vehicle.
9 maggio 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Hi Mark,
Thank you for your fantastic review. We’re delighted to hear your experience was first rate from your initial enquiry right through to collecting your new vehicle.
We really appreciate your feedback and are pleased we could make the whole process a positive one for you.
Thank you, Danielle
Risposta di Vertu Motors - Honda Derby
Hi Judith,
Thank you very much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you received good service and found the team at Vertu Honda Derby pleasant and helpful.
Your kind feedback is greatly appreciated and will be shared with the team. If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Great service received
Great service received, staff really helpful and friendly. We were given a thorough review of the car we test drove and didn’t feel pressured into buying.
24 aprile 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Good morning Philip,
Thank you for sharing your experience. It’s great to hear the team were friendly and helpful, and that you were given a clear, thorough overview of the car during your test drive. We’re especially pleased you felt comfortable and under no pressure throughout your visit.
Kind regards,
Dean
Le-Roy was very knowledgeable and helpful
Le-Roy was very knowledgeable and helpful. He answered all our questions and provided excellent service.
20 aprile 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Dear Karen,
Thank you for taking the time to leave your feedback. We’re delighted to hear that Le‑Roy was so knowledgeable and helpful and that he was able to answer all of your questions clearly.
Providing excellent, informative service is very important to us, so your kind comments are greatly appreciated and will be shared with Le‑Roy and the team at Honda Derby. Thank you again for choosing us.
Kind regards,
Liza
Good fair deal at Vertu Honda Derby
I dealt with Lee-Roy Wright-Weekes at Derby Vertu for the purchase of my new Honda HR-V. What a great experience it was too, Lee-Roy is very professional and has great knowledge and expertise of the product he is selling, I will definitely be asking for Lee-Roy on future visits.
Many thanks Lee-Roy.
9 aprile 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Thank you for taking the time to share your experience. We’re delighted to hear that Lee‑Roy Wright‑Weekes at our Derby Vertu branch made the purchase of your new Honda HR‑V such a positive one. His professionalism, product knowledge, and expertise are a real asset to the team, and your comments will mean a great deal to him. We’re pleased to know you’ll be asking for Lee‑Roy again on future visits and wish you many happy miles in your new car.
Kind regards,
Keith
Excellent product backed by excellent service
Excellent product backed up with excellent service. Every step in buying a new car was clearly explained to me. All my queries were answered efficiently.
23 marzo 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Good morning Martin,
Thank you for your review. I’m really pleased to hear you’re happy with both the car and the service you received. It’s great to know every step of the process was explained clearly and that your questions were answered efficiently — that’s exactly the experience we want every customer to have.
Kind regards,
Dean
Great customer service
Great customer service which made for an easy transaction. Very professional.
21 marzo 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Hi Mary,
Thank you so much for your lovely 5‑star review! We’re delighted to hear that you experienced great customer service and that the whole process felt easy and professional. That’s exactly what we aim for at Honda Derby, and it’s wonderful to know we delivered that for you.
We really appreciate you taking the time to share your feedback.
Kind regards,
Liza.
The showroom sales person was so…
The showroom sales person was so helpful and friendly. Le-roy explained everything from start to finish. No questions I asked were to small for this young man to answer. He is a credit to the staff at Vertu motors. When I collected my car I was taken through the safety measures I needed to know, explaining all the features available. Le-Roy even added my phone and home address to the system. 100% top service. I would definitely recommend Vertu motors to any of my friends and family. Thank you
21 marzo 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Hi Joy,
Thank you so much for your wonderful 5‑star review! We’re absolutely delighted to hear that you had such a positive experience at Honda Derby. It’s fantastic to know that Le‑Roy was so helpful, friendly and attentive throughout your entire journey — from explaining everything clearly to answering every question with patience and care.
Le‑Roy will be thrilled to read your kind words. He takes great pride in providing outstanding service, and it’s lovely to hear that he made you feel supported and confident at every step. We’re especially pleased that your handover experience was so detailed and reassuring, covering safety, features, and even setting up your phone and home address.
Thank you for recommending us to your friends and family — that really means a lot to the whole team. We’re so glad you enjoyed a 100% top‑class service.
Kind regards,
Liza.
This was my second purchase from Vertu…
This was my second purchase from Vertu Honda Derby and as usual everything went smoothly. I would also like to thank Mike the salesman for all his help.
17 marzo 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Thank you, Maureen, for taking the time to leave this lovely 5‑star review.
We’re delighted to hear that this was your second purchase from Vertu Honda Derby and that everything went smoothly once again. Your continued trust and loyalty mean a great deal to the team, and it’s wonderful to know that your experience was just as positive the second time around.
If there’s anything more we can support you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza
Bought recently a honda SUV
Bought recently a honda SUV. The car arrived in time and it performs as expected. The salesperson (Le-Roy) was very experienced, kind and always helpful.
12 marzo 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Good afternoon Vasileios,
Thank you for your review. I’m really pleased to hear that your new Honda SUV arrived on time and is performing exactly as expected. It’s great to know the experience met your expectations from start to finish.
Your feedback about Le‑Roy is much appreciated too — it’s wonderful to hear that he was experienced, kind, and consistently helpful throughout the process.
Kind regards,
Dean
Good friendly service with everything…
Good friendly service with everything well organised. Sanjay was very helpful.
9 marzo 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Good afternoon Rod,
Thank you for your review. We're really pleased to hear that everything was well organised and that you received such friendly service. It’s great to know Sanjay was particularly helpful during your visit.
Kind regards,
Dean
Choosing Honda
From walking into the showroom just to check out our options to picking our fantastic Honda Hrv up was a breeze. Sam was so helpful, polite that it made the experience very special. When we picked the car up we felt like we had won a prize with the black sheet over the car.
7 marzo 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Thank you for sharing your experience. We’re delighted to hear that everything—from exploring your options to collecting your new Honda HR‑V—was such a breeze. It’s wonderful to know that Sam’s helpful and polite approach made the process feel special. The reveal with the black sheet is always a lovely moment, and we’re glad it made collecting your car feel like winning a prize.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Matthew
Very helpful and friendly service
Very helpful and friendly service. Changing the car was a pleasure.
3 marzo 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Thank you so much for taking the time to leave this wonderful review. I’m delighted to hear you found the service helpful and friendly, and that changing your car was an enjoyable experience. We always aim to make the process as smooth and positive as possible, so it’s great to know we hit the mark.
Kind regards,
Matthew
5 star barely enough
5 star barely enough, this is the 3rd car purchased through Vertu Derby. Samuel Walker steered me through the latest purchase with care, attention and sorted all my questions. As a female it’s imperative I have trust in the whole process. The last car was 11 1/2 years old from new, they have serviced and attended to its needs. It’s like a ‘family’ business, everything at every level has never disappointed, brilliant communication and never a problem to go the extra mile. A HUGE THANK YOU. No hesitation in recommending to all.
13 febbraio 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Hi there,
Thank you for sharing such a wonderful review. We're absolutely delighted to hear that you’ve returned to Vertu Derby for your third car and that your experience once again deserved more than 5 stars. It’s fantastic to know that Samuel Walker guided you through your latest purchase with such care, attention, and support, ensuring all your questions were answered clearly and confidently.
We truly appreciate your comment about trust — especially as a female customer — and we're honoured that you continue to place that trust in us. It’s wonderful to hear that your previous vehicle served you well for over 11 years and that our team looked after it throughout its life. Knowing that you’ve always experienced excellent communication and a team willing to go the extra mile means a great deal to us.
Your loyalty and recommendation are sincerely appreciated. Thank you for being part of what you described as our “family” — it’s customers like you who make what we do so rewarding.
A huge thank you from all of us.
Kind regards
Dawn
Fantastic service
Fantastic service, purchase complete within 24 hours, Will Whitmore went over and beyond to assist us! We travelled over an hour to the showroom and after only speaking the day before the car was pristine and ready to drive away! I think this young man will go far, highly recommend
10 febbraio 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Hi John,
Thank you for your fantastic 5‑star review! We’re delighted to hear that you received such exceptional service from Will at Honda Derby. Completing your purchase within 24 hours is impressive, and it’s wonderful to know that Will went above and beyond to ensure everything was pristine and ready for your arrival — especially with you travelling over an hour to the showroom.
Your kind words about Will’s professionalism and potential mean a great deal, and we’ll be sure to share your feedback with him and the team. We truly appreciate your high recommendation.
Kind regards,
Liza
Excellent customer service
Choosing a car was difficult. Hours spent online looking for a car. As soon as I found a car which was with Honda Derby, everything became easy.
Timely to respond to mails as well as return calls, easy signing of papers just to mention a few.
Special mention to Will. He was amazing. Easy to have a chat with, calm, and knew his stuff. This is the second car I am getting from Vertu Honda and this experience was fantabulous. I felt special
30 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Will and the team. We hope to see you again soon. Happy motoring, Chloe
We desperately needed a specific car as…
We desperately needed a specific car as our had broken down and Sanjay spent a long time finding one on your network.
He has it delivered the next day and we went for a test drive and loved it.
We were back the following day to collect our new car.
30 gennaio 2026
Non scritta su invito
Risposta di Vertu Motors - Honda Derby
Good morning Sally. Thank you for sharing your experience. We’re really pleased to hear that Sanjay went the extra mile to find the exact car you needed, especially at such short notice. It’s great that he arranged next‑day delivery and that you loved the car on your test drive.
We’re delighted everything moved quickly and smoothly for you, and we hope you enjoy your new car.
Kind regards,
Dean
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.