Vertu Motors - Ford Wigan Recensioni 

107
TrustScore 5 su 5

4,8

Challenge Way, Martland Park, WN5 0LD Wigan, Greater Manchester, GB


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Valutata 5 stelle su 5

Dave Brady was more than helpful.I felt very comfortable on the test drive.He explained everything that I asked about the car.The whole process was conducted in a friendly & professional manner! The c... Leggi di più

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Valutata 5 stelle su 5

As always the team at Wigan Vertu were superb all the way through our new car purchase. So professional, answering our many questions, explaining things so we could understand about changing from hyb... Leggi di più

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Valutata 5 stelle su 5

5 star customer service as always from Vertu Wigan! Ryan was amazing when helping us to sort our new car! Brilliant communication all the way through, quick responses to any of our queries and he was... Leggi di più

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Valutata 5 stelle su 5

After having our car stolen, both Gareth and John were very sympathetic and helpful in our purchase of a car. They listened to what we wanted, and there were no sales pressure tactics. We love our For... Leggi di più

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Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - Ford Wigan

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • Challenge Way, Martland Park, WN5 0LD, Wigan, Greater Manchester, Regno Unito

  • 0344 659 0049

4,8

Eccellente

TrustScore 5 su 5

107 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(107)

13.323 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Smooth sale process

Smooth sale process. John was a pleasure to deal with from start to finish

14 agosto 2026
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Risposta di Vertu Motors - Ford Wigan

Good morning Mike,

Thank you for your feedback, it’s great to hear the sales process was smooth from start to finish. We’re delighted John was a pleasure to deal with throughout and helped make the whole experience so straightforward.

Kind regards,
Dean

Valutata 5 stelle su 5

Hyundai I20, Ultimate.

Dave Brady was more than helpful.I felt very comfortable on the test drive.He explained everything that I asked about the car.The whole process was conducted in a friendly & professional manner! The car is brilliant.

14 agosto 2026
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Risposta di Vertu Motors - Ford Wigan

Hi Linda,

Thank you for your review. We're delighted to hear that Dave Brady was so helpful and made you feel comfortable during your test drive. It's great to know he took the time to answer all your questions and that the whole process was handled in a friendly and professional manner. Most importantly, we're thrilled to hear that you're loving your new Hyundai i20 Ultimate.

Kind regards,
Danielle

Valutata 5 stelle su 5

Helpful staff

After having our car stolen, both Gareth and John were very sympathetic and helpful in our purchase of a car. They listened to what we wanted, and there were no sales pressure tactics. We love our Ford Puma!

3 agosto 2026
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Risposta di Vertu Motors - Ford Wigan

Hi David,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're sorry to hear about the theft of your previous car, but we're delighted that Gareth and John were able to support you through what must have been a difficult situation. It's wonderful to know that they listened carefully to your needs, provided helpful guidance, and ensured you never felt any pressure during the purchasing process.

Providing a friendly, understanding, and customer-focused experience is exactly what we strive for, so your kind comments are greatly appreciated.

Most importantly, we're thrilled to hear that you love your Ford Puma! We hope it serves you well for many years to come.

Thank you again for your feedback. We'll be sure to pass your kind words on to Gareth and John, who will be delighted to receive them.

Kind regards,
Liza.

Valutata 5 stelle su 5

Great service

Great service. We told the dealer what we wanted and what we wanted to pay and he came up with a lovely car at a lovely price.
John Craig made it all possible

4 agosto 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your fantastic feedback. We're delighted to hear that you had such a positive experience and that we were able to find the right car for you at a price that suited your budget. It's wonderful to know that John Craig listened to your requirements and helped make the whole process smooth and enjoyable.

We appreciate you taking the time to share your experience and hope you enjoy your lovely new car.

Many thanks,
Chloe

Valutata 5 stelle su 5

Jordan made our experience brilliant…

Jordan made our experience brilliant from start to finish.
He was very knowledgable and understood what we wanted.
The whole process from start to finish was very enjoyable.

29 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your wonderful feedback. We're delighted to hear that Jordan made your experience brilliant from start to finish. It's great to know his knowledge and understanding of your requirements helped make the whole process so enjoyable.

We hope you're enjoying your new car.

Many thanks,
Chloe

Valutata 5 stelle su 5

What made my experience was thecar swap…

What made my experience was the friendly staff and very helpful with the experience of selling me the car and the knowledge of the vehicle and explained the service plan and extras which we wanted i couldn't ask for a better place to buy a vehicle.

24 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your wonderful feedback. We’re delighted to hear that the friendly and helpful support from the team, along with their knowledge of the vehicle, helped make your purchase such a positive experience.

It’s great to know that everything, including the service plan and additional options, was explained clearly and tailored to your needs. We truly appreciate your kind words and are thrilled that you feel you couldn’t have chosen a better place to buy your vehicle.

Kind regards,
Matthew

Valutata 5 stelle su 5

Great service as always!

Great service as always! Tim is always really helpful, explains everything clearly and gives me great advice. This is the ninth or tenth car I've purchased through Tim and will be back next time!

25 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Hi Sarah,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you continue to receive great service from the team at Ford Wigan.

It’s especially wonderful to know that Tim has consistently provided helpful advice, clear explanations, and excellent support over the years. The fact that this is your ninth or tenth car purchased through Tim is a fantastic testament to the trust and relationship he has built with you, and we're sure he will be delighted to receive your kind feedback.

Your continued loyalty means a great deal to us, and we truly appreciate you choosing Vertu Motors time and time again.

Thank you again for your support. We look forward to welcoming you back when it’s time for car number eleven!

Kind regards,
Liza.

Valutata 5 stelle su 5

As always the team at Wigan Vertu were…

As always the team at Wigan Vertu were superb all the way through our new car purchase. So professional, answering our many questions, explaining things so we could understand about changing from hybrid to full electric. Ryan Parkinson was outstanding as ever and introduced us to Jordan who clearly will be another trusted member of staff we can turn to.

28 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your continued loyalty and for choosing Vertu Wigan once again. We’re delighted to hear that the team provided another superb experience throughout your new car purchase.

It’s great to know that Ryan Parkinson delivered the outstanding service you’ve come to expect, taking the time to answer your questions and help you make the transition from hybrid to fully electric with confidence. We’re also pleased to hear that Jordan made such a positive impression and is proving to be a trusted member of the team.

We truly appreciate your kind words and ongoing support.

Kind regards,
Matthew

Valutata 5 stelle su 5

Friendly helpful staff

Friendly helpful staff. Jordan was especially helpful and helped me through the whole buying process and the transfer of my private registration plate.
Would definitely recommend.

23 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Good afternoon Paul,

Thank you for your kind feedback, it’s great to hear the team were friendly and helpful throughout. We’re especially pleased Jordan supported you through the buying process and helped with the transfer of your private registration plate. We really appreciate your recommendation.

Kind regards,
Dean

Valutata 5 stelle su 5

Bought my New Kuga Active from Ford…

Bought my New Kuga Active from Ford Wigan. Very pleased and everything went smoothly. John Craig whom I’ve dealt with in the past was professional and informative. 10/10 thanks John👍

23 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Hi Kevin,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you’re very pleased with your new Ford Kuga Active and that everything went smoothly throughout the purchase process.

It’s wonderful to know that John Craig once again provided the professional and informative service you’ve come to expect. Building long-term relationships with our customers is incredibly important to us, so we’re especially pleased that John continued to deliver such a positive experience.

Thank you for your kind words and perfect 10/10 rating. We’ll be sure to pass your feedback on to John and the team at Ford Wigan.

We hope you enjoy every mile in your new Kuga.

Kind regards,
Liza.

Valutata 5 stelle su 5

Excellent staff

John did everything he could to help me find the car I wanted

16 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your wonderful review.

We are delighted to hear that John did everything he could to help you find the car you wanted. Providing friendly, knowledgeable, and customer-focused service is what we strive for, so it's great to know that John made such a positive impact on your experience.

Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

Valutata 5 stelle su 5

Can't fault dealing with ford wigan

Can't fault dealing with ford wigan - many years a returning customer - always happy !

22 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Hi Brian,

Thank you for your fantastic 5-star review!

We’re delighted to hear you continue to receive such great service from the team at Vertu Ford Wigan. There’s no better compliment than being a returning customer for many years, and we really appreciate your continued loyalty and support.

Thank you for your kind feedback, and we look forward to welcoming you back again in the future.

Kind regards,
Kerry

Valutata 5 stelle su 5

John Craig was easy to talk to no BS…

John Craig was easy to talk to no BS sales spiel. I would consider buying in the future and John will be the first person I would want to buy from

15 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your fantastic review.

We are delighted to hear that John Craig was so easy to talk to and that you appreciated his straightforward, honest approach. At Vertu Toyota, we believe buying a car should be an enjoyable and pressure-free experience, with clear advice and all the information you need to make the right decision for you.

It's wonderful to know that John made such a positive impression and that you would choose to work with him again in the future. Feedback like this is a real testament to the excellent customer service we strive to provide every day.

Thank you for taking the time to share your experience. We look forward to welcoming you back when the time comes for your next vehicle.

Kind regards,
Keith

Valutata 5 stelle su 5

Simple straight forward and very…

Simple straight forward and very friendly staff

10 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Hi Peter,

Thank you for your feedback.

It's great to hear that the process was simple and straightforward, and that the team were so friendly throughout your experience.

Kind regards,
Danielle

Valutata 5 stelle su 5

Jordan was very polite and explained…

Jordan was very polite and explained everything in detail great experience great sales person and would definitely recommend him also would go to him for further car sales

6 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your wonderful feedback! We're delighted to hear that Jordan was polite, knowledgeable, and took the time to explain everything clearly. It's great to know you had such a positive experience, and we truly appreciate your recommendation. We look forward to welcoming you back when you're ready for your next vehicle. 🚗😊. Kind regards, Selina

Valutata 5 stelle su 5

Great time at Wigan Vertu motors

Great time at Wigan Vertu motors. It was about a 120 mile round trip for me but I believe it was worth it.
Liam was very helpful as was he’s colleague John.
I came away thinking they cared and not just selling me a car.
Would definitely recommend

6 luglio 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Liam, John and the team. We hope to see you again soon. Happy motoring, Selina

Valutata 1 stelle su 5

I recieved my call off vertu motors of…

I recieved my call off vertu motors of wigan, but as expected it was a scripted call, wasnt interested in my complaint same old same old, big company p.r, yawn, start treating people like people, not just when there buying. good ridence too the car wont ever buy anoutherford again.

19 giugno 2026
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Risposta di Vertu Motors - Ford Wigan

Good morning. Thank you for taking the time to share your feedback. We are disappointed to receive this review and are sorry to hear that your experience did not meet your expectations.
We appreciate you bringing your concerns to our attention and apologise for any disappointment caused.
Kind regards,
Kerry

Valutata 5 stelle su 5

Top rate buying experience

Excellent information before we decided on our car. Well informed staff. The delivery time was as set out when we decided to buy ( in fact slightly earlier ). Jordan kept us up to date on progress and made the whole buying process easy

30 giugno 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your great feedback. We’re delighted to hear that you felt well informed before making your decision and that our team provided knowledgeable support throughout.
It’s great to know everything progressed as expected, with delivery even arriving ahead of schedule, and that Jordan kept you updated and made the whole process easy.
Kind regards,
Matthew

Valutata 5 stelle su 5

Great service

Staff were very helpful, especially Jordan who was fantastic and put me at ease straight away. Cannot fault them, the whole experience was made as easy as possible, having never used them before they made sure I understood and was informed at every step. Id definitely recommended them.

29 giugno 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your fantastic feedback. We’re delighted to hear that the team made your experience so easy and well supported, especially as a first-time customer.
It’s great to know that Jordan helped put you at ease and kept you informed every step of the way. We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew

Valutata 5 stelle su 5

Very helpful

Very helpful, willing to look at multiple options to ensure we are happy

27 giugno 2026
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Risposta di Vertu Motors - Ford Wigan

Thank you for your feedback. I’m really glad to hear the team were so helpful and took the time to explore different options to make sure you were completely happy. Your comments are very much appreciated.

Many thanks,
Chloe

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