Very happy with new puma all staff was amazing Pete and Jamie would highly recommend if looking for new car
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The sales representative Damien was a great bloke to deal with making sure that i understood everything from start to finish he explained all the controls of the vehicle and went above and beyond thro... Leggi di più
L'azienda ha risposto
The team were incredibly helpful and friendly throughout the process. Jamie and Pete G were both extremely knowledgeable about the car and the range of extras available, making everything easy to unde... Leggi di più
L'azienda ha risposto
I had a genuinely excellent experience with Vertu Birmingham from start to finish. Ben, David and Peter were all friendly, welcoming and easy to deal with. Communication was clear throughout, eve... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Negozio di autoricambi
- Riparazione e manutenzione auto
- Rivenditore di veicoli a motore
- Rivenditore di auto usate
Informazioni su Vertu Motors - Ford Birmingham
Scritti dall'azienda
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informazioni di contatto
156-182 Bristol Street, B5 7AZ, Birmingham, West Midlands, Regno Unito
- 0330 108 8740
4,6
Eccellente
75 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Staff is very helpful to sort out all…
Staff is very helpful to sort out all the inqueries.
13 novembre 2025
Non scritta su invito
Risposta di Vertu Motors - Ford Birmingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Damian was a great sales manager who…
Damian was a great sales manager who helped me every step of my way getting my car even with a slight delay he was prompt and urgent with me driving my car on my expected date I needed my vehicle for brilliant service highly recommend
7 novembre 2025
Non scritta su invito
Risposta di Vertu Motors - Ford Birmingham
Thank you so much for your kind words! We are so happy to hear that Damian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
A pleasure to do business with
I was looking for a van to replace my current van a friend of mine had bought one from vertu Birmingham and passed on there details one email sent to Sean and that was basically it Sean done the rest a few days later the van was delivered to my door step in County Durham by a great guy who explained everything about the van
Great work guy it’s been a pleasure to do business with vertu Birmingham
24 ottobre 2025
Non scritta su invito
Risposta di Vertu Motors - Ford Birmingham
Good afternoon, Nail. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Mark Selby at the Birmingham branch was…
Mark Selby at the Birmingham branch was amazing and couldn’t have done more to help! He made it a great experience getting my new car!
27 settembre 2025
Non scritta su invito
Risposta di Vertu Motors - Ford Birmingham
Good morning Emily. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Outstanding service
I recently purchased a used BMW from Vertu, and I couldn’t be happier with the experience. The whole process was smooth and professional from start to finish. A special thank you to Peter Gailitis, who was fantastic throughout, knowledgeable, patient, and genuinely helpful. He made everything straightforward and stress-free. I would highly recommend Vertu, and Peter in particular, to anyone looking for their next car.
3 settembre 2025
Non scritta su invito
Risposta di Vertu Motors - Ford Birmingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
The salesman was very helpful made the …
The salesman was very helpful made the whole process very easy and explained everything so well and patient made me feel at ease
9 settembre 2025
Non scritta su invito
Risposta di Vertu Motors - Ford Birmingham
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Warren at Vertu made collecting my new…
Warren at Vertu made collecting my new Ford Ranger a smooth and enjoyable experience. Friendly, professional, and attentive throughout. I could not have asked for better service. Highly recommend Warren and Vertu. When purchasing a new vehicle.
8 settembre 2025
Non scritta su invito
Good price and car was well presented
29 agosto 2025
Non scritta su invito
Risposta di Vertu Motors - Ford Birmingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
I bought a ford Kuga from virtu…
I bought a ford Kuga from virtu Birmingham Megan delt with it from start to finish any questions were answered by Megan she knows her job great service thumbs up to Megan and her team
30 luglio 2025
Non scritta su invito
Risposta di Vertu Motors - Ford Birmingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Order Cancelled - No Checks
I had a signed agreement to purchase a used Vehicle from Vertu Birmingham, but the order was cancelled when I queried why the vehicles had been MOT'd every 6 months instead of the usual 12.
Vertu cancelled order as turns out the vehicle had been used as a taxi, which invalidates warranty and Vertu were unable to complete the sale. Considering I had to point this out, it is seriously worrying about the quality of vehicle checks that Vertu actually undertake.
Vertu offered to look for similar alternative, mentioning one in stock and never called back! Shocking customer service, would not buy from Vertu.
10 giugno 2025
Non scritta su invito
Risposta di Vertu Motors - Ford Birmingham
Good afternoon, Gareth. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Our management team will be in touch to address your concerns. Kind regards, Dean
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.