Liam was so good at answering my questions as im not very good with emails and technology he made it so very simple so there was no stress in getting the car i wanted. Highly recommend getting ur drea... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Liam was so good at answering my questions as im not very good with emails and technology he made it so very simple so there was no stress in getting the car i wanted. Highly recommend getting ur drea... Leggi di più
L'azienda ha risposto
Liam made our buying experience really simple and easy he overcame hurdles on our behalf and guided me all the way through the process. He was great would definitely recommend
L'azienda ha risposto
Can’t fault Vertu and the sales guy Liam was A1. He made the process simple and straightforward. I was looking for an inexpensive small runaround to keep me mobile after being made redundant and losin... Leggi di più
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All good regarding sales but when after service repairs are required Vertue are absolutely diabolical. Quite clearly they don’t seem to have enough staff to repair cars which are in warranty or have... Leggi di più
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Scritti dall'azienda
20 Valley Road, Pllympton, PL7 1RF, Plymouth, Devon, Regno Unito
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Risposta di Vertu Motors - Dacia Plymouth
Liam was so good at answering my questions as im not very good with emails and technology he made it so very simple so there was no stress in getting the car i wanted. Highly recommend getting ur dream car from this place 5* customer service

Risposta di Vertu Motors - Dacia Plymouth
Great experience, done long distance and not a single hitch! Service, Liam and his customer service 10/10.

Risposta di Vertu Motors - Dacia Plymouth
Liam made our buying experience really simple and easy he overcame hurdles on our behalf and guided me all the way through the process. He was great would definitely recommend

Risposta di Vertu Motors - Dacia Plymouth

Risposta di Vertu Motors - Dacia Plymouth
Can’t fault Vertu and the sales guy Liam was A1. He made the process simple and straightforward. I was looking for an inexpensive small runaround to keep me mobile after being made redundant and losing a company car. There was no pressure selling, I got what I wanted and the process couldn’t have been easier.

Risposta di Vertu Motors - Dacia Plymouth
Chloe in Plymouth was very friendly,professional and knowledgable.
Very straightforward process. Good quality used Renault Captur which we are very pleased with. Would use Vertu Plymouth again.

Risposta di Vertu Motors - Dacia Plymouth
Exelent handling with the purchase of my new Bigster

Risposta di Vertu Motors - Dacia Plymouth
All good regarding sales but when after service repairs are required Vertue are absolutely diabolical.
Quite clearly they don’t seem to have enough staff to repair cars which are in warranty or have extended warranties.

Risposta di Vertu Motors - Dacia Plymouth
First time using the Vertu Renault services in Plymouthfor warranty work and I am a very happy customer. From the service desk in the reception where I dealt with Sophie Foord to the vehicle overview video from the workshop engineers everything was just perfect. Parts ordered and fitted, use of a courtsy vehicle was just the ticket as I live 35 miles from the dealership.
I am very happy and will be using VERTU Renault Plymouth for all my future vehicle servicing and MOT requirements. I just can't praise the quality of the service enough.

Risposta di Vertu Motors - Dacia Plymouth
Great service and after-sales, thank you Vertu team. Particular thanks to Leo Millman at Plymouth Vertu for whom nothing was too much trouble, and who made the entire process easy and enjoyable.

Risposta di Vertu Motors - Dacia Plymouth
Chloe looked after us so well , from start to finish. She guided us gently through the process of buying an EV for the first time! Sam was friendly and helpful too. We highly recommend the dealership, couldn't fault it in any way. Thank you! David and Karen.

Risposta di Vertu Motors - Dacia Plymouth
My contact at Vertu Plymouth was Leo Millman who was very professional and courtious. The transaction went very smoothly and I cannot rate him and Vertu Plymouth high enough.

Risposta di Vertu Motors - Dacia Plymouth
Salesman Kyle went beyond customer expectations with professional and excellent customer service.

Risposta di Vertu Motors - Dacia Plymouth
The whole procedure was very quick and efficient. I booked service and MOT online on the day I needed and immediately had a text to confirm. I received a reminder text and instructions on how to check in, which was also online. All I had to do when I arrived at the centre was to register on their automatic check in and pop my key in the box which opened automatically. I had chosen to wait while the service and MOT were done. The seating area was pleasant, and there was plenty of complimentary tea, coffee and water to keep me happy whilst I waited. After a while I received an automatic text linking me to my diagnostic video, which is invaluable as it shows exactly what's been checked and how things are under the vehicle. Shortly after that I received a further text asking me for payment. I like the automatic, seamless version of dealing with essential motor checks, but if I had wanted to avoid online payment etc then there were plenty of staff on the floor who would have readily helped me. As it was, I just had one interaction with a lovely lady called Sophie, who brought me my documents, explained what was what, and walked me to my car, which had been cleaned to perfection. Absolutely brilliant service from start to finish. Easy to get to show room actually in Plymouth, whereas I had previously had to drive to Exeter. Members of staff were as pleasant and helpful as I needed them to be, but ultimately it was the streamlined, automatic service which made this experience so easy and efficient.

Risposta di Vertu Motors - Dacia Plymouth
From the start of viewing a car right through to final purchase of the car Leo Millman kept updated all the through. I can highly recommend the Plymouth branch. Well done Leo you done a fantastic job.

Risposta di Vertu Motors - Dacia Plymouth
Liam was absolutely amazing, such good customer service I was really happy with my experience and I would be revisiting him again. I recommend 100%.

Risposta di Vertu Motors - Dacia Plymouth
Before visiting Vertu Dacia at Plympton, Plymouth, I did a lot of research about the Dacia Spring Extreme that I was interested in buying.
Having dealt with a previous dealer acquired by Vertu I wasn't sure about this new branch.
I was reassured when I arrived by being given a good explanation by Liam about the car I was interested in.
I was able to test drive the Dacia over about 5 miles and was quite happy with the car and Liam's answers to my questions.
I agreed to buy the car and collected it on Saturday 14 March.

Risposta di Vertu Motors - Dacia Plymouth
Chloe H was really knowledgable and kind. Made the process which was new to me very easy

Risposta di Vertu Motors - Dacia Plymouth
We were cared for really well cared for by Chloe in the Plymouth branch, through exploring options to getting a test drive and arranging a part exchange and resolving an ongoing maintenance package.

Risposta di Vertu Motors - Dacia Plymouth
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