Arranged a test drive of Dacia Spring as thought car might be suitable. Dan our salesman was very attentive and actually listened to our slightly unusual requirements making suggestions. No hard se... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Arranged a test drive of Dacia Spring as thought car might be suitable. Dan our salesman was very attentive and actually listened to our slightly unusual requirements making suggestions. No hard se... Leggi di più
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We’ve just got our new Dacia from the lovely guys at vertu in Derby. The service we received was exemplary. Everyone we spoke to was friendly and helpful but especially Jonah who was our sales repres... Leggi di più
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I was very pleased with the car as it was exactly as described. Scott Burton and the team were very friendly and helpful in answering my questions. The test drive was good and I went away knowing I c... Leggi di più
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From the initial contact on Autotrader right through to picking up my new electric car, Vertu were fantastic making it an easy enjoyable experience. Scott guided me through everything making sure I ha... Leggi di più
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Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Regno Unito
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Scott burton at dacia derby was extremely helpful in every stage from ordering to collection of my new motability car i would personally recommend him and Renault/dacia derby

Risposta di Vertu Motors - Dacia Derby
I had a fantastic experience at the Dacia dealership Derby from start to finish. The whole process was smooth, transparent, and stress-free. A special shout-out to Jonnah Raford, the sales advisor, who was absolutely excellent. Jonnah was friendly, knowledgeable, and genuinely took the time to understand what I was looking for, without any pressure.
All my questions were answered clearly, and I felt well looked after throughout the purchase. The car was delivered exactly as promised, and the overall customer service exceeded my expectations. I would highly recommend this Dacia dealer to anyone looking for a great deal and outstanding service—ask for Jonnah Raford if you can!

Risposta di Vertu Motors - Dacia Derby

Risposta di Vertu Motors - Dacia Derby
Brilliant customer service from the Derby branch!!! Everyone was extremely professional and understanding from start till end. Want to specially thank maddy Hall she was just Brilliant!!!

Risposta di Vertu Motors - Dacia Derby
Excellent service from the dealership they made the whole process of part exchanging my last car very easy. Left with an excellent new vehicle which is an amazing drive and looking forward to many more miles of adventures! Ask for Jan if you go in he was particularly great!

Risposta di Vertu Motors - Dacia Derby
Straight talking. Excellent customer service. Great value

Risposta di Vertu Motors - Dacia Derby
10/10 for customer service
All round excellent customer service, with special mention going to Scarlett in sales who was very knowledgeable and helpful. I was able to drive my Duster Extreme away on the day, which was essential given the distances involved.

Risposta di Vertu Motors - Dacia Derby
An update on my last review. I took my Nissan Juke into Vertu Nissan Derby where i purchased the car. I was told that they would contact Nissan to see if they would contribute toward the Turbo which was having issues at 34k miles!! Ive owned the car for 7.5k miles.I was told that they would get back to me in a couple of days that was Thursday it is now Monday im still waiting. Not happy we are without a car. I will wait and see what happens before i tell you about some of the stories from customers while i was in the car sales room

Risposta di Vertu Motors - Dacia Derby
The journey from my first meeting [with Scott], through to vehicle handover was a very smooth one. Dealing with a knowledgeable, available and patient person makes the purchase easy. I was kept unto date throughout. This is my fourth car from this dealership and each transaction as been easy than the last. I think they are very professional and give a great customer service.

Risposta di Vertu Motors - Dacia Derby
The sales team were very helpful throughout the whole process of purchasing the car. Pleasant experience overall, as the sales team weren't pushy in their sales tactics which is a bonus when you are looking for the right car.
Jan was the sales advisor who looked after me at Vertu Derby , all-round lovely person , polite , helpful and a pleasure to do business with.

Risposta di Vertu Motors - Dacia Derby
Had a great experience buying my new car from Vertu Nissan Derby. George, who sold me the car, and Beth, the manager, were both fantastic — really friendly and made the experience feel personal to me. They took the time to make sure everything was just right. Highly recommend!

Risposta di Vertu Motors - Dacia Derby
The experience was made to make you feel valued. The companys passion for the product especially the sales person the fact there was no pressure. Jona and Alan.thank you so much.

Risposta di Vertu Motors - Dacia Derby
Bought a Dacia Bigster from Vertu in Derby and took delivery yesterday.
Excellent service from Daniel in sales.
Friendly and professional.

Risposta di Vertu Motors - Dacia Derby
Dan was brilliant! He was extremely patient with me and happily answered all my silly questions. I am already a fan of Vertu Derby’s Dacia team, having had 5 cars from them now, and I’ll definitely be back when I’m ready for car number 6. Thank you Dan 🙂

Risposta di Vertu Motors - Dacia Derby
dealing with the same person throughout, was most helpful

Risposta di Vertu Motors - Dacia Derby
Reagan great guy not pushy and very very helpful ! And in a very nice way gave me exceptional customer service and I am not easy to please !

Risposta di Vertu Motors - Dacia Derby
Very happy with the friendly salesman, he explained everything that I asked and needed to know, he even set up my phone for me, he took time to make sure I was happy and understood everything before leaving. Thank you Robert Green a great salesman.

Risposta di Vertu Motors - Dacia Derby
Aaron Murphy listened to our requirements as we presented wishing to replace our existing Dacia Duster for a newer model. We were kept updated with progress and the whole process was completed to schedule and satisfactorily.

Risposta di Vertu Motors - Dacia Derby
Well derby honda vertu are excellent at finding the perfect car for you extremely plesent, le-roy who delt with my purchase is very experienced and it does show treats customers with respect and customer care i was delt with quick and very comfortable and coffee at the ready too a very plesent experience thank you team derby

Risposta di Vertu Motors - Dacia Derby
Very friendly sales service and provided all the information needed.

Risposta di Vertu Motors - Dacia Derby
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