Saffron is great, she really takes time to listen to what's important to the customer and make a personal connection so you feel valued. Buying my car was a joyful experience and thats all down to S... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Saffron is great, she really takes time to listen to what's important to the customer and make a personal connection so you feel valued. Buying my car was a joyful experience and thats all down to S... Leggi di più
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I've just bought a car through vertu citroen derby. They made the whole process very easy and took the stress out. I part exchanged at the same time. All the staff we met were very friendly. And no pr... Leggi di più
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From the very beginning, Dan was brilliant — knowledgeable, engaging, and genuinely helpful throughout the whole process. There was absolutely no pressure to buy, just honest advice and excellent cust... Leggi di più
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Bought a new Skoda Elroq from Vertu in Derby. Great experience from first contact and ordering, through to collection and hand over. Great service from Mark Pashley in particular, sales exec there,... Leggi di più
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Scritti dall'azienda
Stores Road, DE21 4XF, Derby, Derbyshire, Regno Unito
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Saffron is great, she really takes time to listen to what's important to the customer and make a personal connection so you feel valued.
Buying my car was a joyful experience and thats all down to Saffron and her approach.

Risposta di Vertu Motors - Citroen Derby
The price wa really good, with no need to haggle. Deliver time good and Customer handover seamless.

Risposta di Vertu Motors - Citroen Derby
I've just bought a car through vertu citroen derby. They made the whole process very easy and took the stress out. I part exchanged at the same time. All the staff we met were very friendly. And no pressure from the sales department, they were just truly helpful. Trying to accommodate around my budget. Thanks again to the sales team and service department. Can highly recommend. I will be back for my next car.

Risposta di Vertu Motors - Citroen Derby
Excellent customer service from all staff. In particular our Sales advisor was polite, efficient and helpful throughout the purchase of our new car. She made the whole process a pleasant experience.

Risposta di Vertu Motors - Citroen Derby
Excellent Service, Great Car! Never purchased a car on my own before so was quite nervous, but the whole process was a real pleasure and I received excellent care and attention.

Risposta di Vertu Motors - Citroen Derby
Well Scott Burton was a fantastic rep he is extremely thorough on explaining everything and showing you about the things in the car ,especially as we are not techno knowledgeable, so fingers crossed we will have happy driving experience in the car as we had the Dacia sandero stepway before .

Risposta di Vertu Motors - Citroen Derby
From the moment we walked into virtual derby we were made to feel welcome and at ease.
Beth was our 1st contact who was amazing followed by the equally amazing bridie

Risposta di Vertu Motors - Citroen Derby
Picked up a great little car from Vertu this weekend at a great price, and Katie was so helpful from start to finish! She even offered to arrange pick up from the train station I was arriving at. Couldn't recommend Vertu more highly enough!

Risposta di Vertu Motors - Citroen Derby
Overall, friendly customer service who made our test drive and purchasing an easy and flawless experience. Flexible finance aided our decision to but a quality car.

Risposta di Vertu Motors - Citroen Derby
I had great service from Will and was very happy with him! I was very disappointed in the part exchange offer for my existing car plus a real unwillingness to negotiate!

Risposta di Vertu Motors - Citroen Derby
Been an amazing journey from beginning to end. Jason was brilliant. Love my car

Risposta di Vertu Motors - Citroen Derby
Great customer service from Dave at the Citroen Derby branch - made the whole process really straightforward and was always ready to answer any questions. Would definitely recommend!

Risposta di Vertu Motors - Citroen Derby
Company very friendly and informative ,helpful , staff was very good

Risposta di Vertu Motors - Citroen Derby
Always use vertu motors Derby. Have never had a problem in all my years of driving hopefully that will continue. This has been my 4th car I have had from them . Im sure if I do have any problems they would soon solve them . Many thanks to Daniel and the team at Derby.

Risposta di Vertu Motors - Citroen Derby
From the very beginning, Dan was brilliant — knowledgeable, engaging, and genuinely helpful throughout the whole process. There was absolutely no pressure to buy, just honest advice and excellent customer service. When I collected my car, I honestly think Dan was even more excited than I was! He comes across as a truly genuine and trustworthy person, which made the entire experience enjoyable and stress-free. Also to be fair his manager was also a great guy and got me the deal I wanted - Thank you

Risposta di Vertu Motors - Citroen Derby
Regan , was so helpful in helping me decide which car was best for me to purchase , there was no hard sell technique, in fact it took a couple of weeks , took a couple out on test drives , nothing was too much trouble
Thankyou so much I love my new car 😊

Risposta di Vertu Motors - Citroen Derby
My experience was amazing from start to finish! Alex supported me in finding the right car for me and kept me informed every step of the way via email and calls. Loved the personalised videos after picking my car and when it arrived in for me to collect, can not fault anything , Thank you

Risposta di Vertu Motors - Citroen Derby
I was introduced to Citroen Vertu Motors by my wife who spoke highly of your Representative Jason Lord. I experienced is service and expertise first hand. From the moment I entered the dealership until I left with my new car. The experience was seamlessly professional and enjoyable. The consummate salesman. It’s my first time purchasing a car and every detail was explained and handle without hassle. I would highly recommend Jason to anyone wanting to purchase a car.

Risposta di Vertu Motors - Citroen Derby
So In love with my Citroën C3 from Vertu Citroën Derby. From my first step into their Dealership l was greeted by friendly staff and Alex (the salesperson I dealt with ), was great 👍. He made the whole purchase experience so easy, an absolute credit to Vertu. Thank you so much Alex.

Risposta di Vertu Motors - Citroen Derby
Had such a lovely experience with all at Vertu Citroen Derby. Aaron, Pete and Mollie all couldn’t have been any more helpful and I would highly recommend this dealership to anybody. I came to them with very little idea what I wanted/needed, just a budget, and they found me my perfect car. Thanks guys!

Risposta di Vertu Motors - Citroen Derby
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