Excellent customer service from Dean who I have been dealing with for some years. Important to me as a female that I don’t feel patronised when buying a four by four - I tell Dean exactly my requir... Leggi di più
L'azienda ha risposto
Mead Avenue, BMW, Houndstone Business Park, BA22 8RT Yeovil, Somerset, GB
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Excellent customer service from Dean who I have been dealing with for some years. Important to me as a female that I don’t feel patronised when buying a four by four - I tell Dean exactly my requir... Leggi di più
L'azienda ha risposto
Made to feel very welcome - friendly staff and pleasant atmosphere with drinks and good toilet facilities. Discussion of price and part exchange value done professionally and without upsetting my feel... Leggi di più
L'azienda ha risposto
Once we found the car we would like, contacting Vertu was easy and arranging an appointment even easier. We were greeted by friendly staff who offered refreshments. While viewing the car the in-depth... Leggi di più
L'azienda ha risposto
I had a small issue with the Bluetooth connection on my 4 Series. I dropped into the Yeovil Garage in the hope it could be looked at quickly as I thought it was something very minor. The Gentleman... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Mead Avenue, BMW, Houndstone Business Park, BA22 8RT, Yeovil, Somerset, Regno Unito
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Excellent customer service from Dean who I have been dealing with for some years. Important to me as a female that I don’t feel patronised when buying a four by four - I tell Dean exactly my requirements and he understands the rationale behind my needs and why they are important. A Landrover to me is a workhorse and allows me to indulge in my hobbies and lifestyle, it is not a status symbol or accessory.
I have two Landrover garages that are closer to my home but choose to drive to Yeovil in order to deal with Dean with whom I have built up a trusting and respected relationship.
Thank you Dean Repullo for looking after me and supplying another Landrover - I will be back in two years !

Risposta di Vertu Motors - BMW Yeovil
Amazing and awesome staff flawless support from start to finish. Will be using again and again

Risposta di Vertu Motors - BMW Yeovil
Really straightforward process. Felt reassured buying a fully approved BMW car. I’m very happy with the car. Big thanks to Jodie at BMW Yeovil.

Risposta di Vertu Motors - BMW Yeovil
I had a small issue with the Bluetooth connection on my 4 Series. I dropped into the Yeovil Garage in the hope it could be looked at quickly as I thought it was something very minor. The Gentleman on the Service Desk (I'm sorry I didn't get his name) could not have been more helpful, and in less than 2 mins the thing was sorted!
He was also very helpful in sorting out service requirements.
I have always had great service and help from Vertu Yeovil and I'm extremely grateful to them for their help this morning.

Risposta di Vertu Motors - BMW Yeovil
Efficient informative no pressure sales. The whole process was straightforward and not rushed. Ellie was a joy all the way through.

Risposta di Vertu Motors - BMW Yeovil
Salesman (Dean Repullo) did more than his job required when I came to change over my previous vehicle for a replacement. He was very professional and had done his background when explaining the additional features on my car as well completing all the necessary paperwork on my behalf while explaining what he was doing while I sat in front of him.

Risposta di Vertu Motors - BMW Yeovil
Cannot fault the excellent service that we received from Vertu Yeovil. From start to finish everything went so smoothly and the help and knowledge that we received during the buying process was amazing

Risposta di Vertu Motors - BMW Yeovil
Made to feel very welcome - friendly staff and pleasant atmosphere with drinks and good toilet facilities. Discussion of price and part exchange value done professionally and without upsetting my feelings too much! Ellie was helpful and informative. I was able to take a proper test drive to evaluate the car. Good after-sales support offered. I am delighted with my purchase and sale and wouldn’t hesitate to recommend VERTU YEOVIL to anyone.

Risposta di Vertu Motors - BMW Yeovil
Great sales service… Jamie was a pleasure to deal with.

Risposta di Vertu Motors - BMW Yeovil
I recently purchased a new vehicle from Veru BMW Yeovil, and their attention to detail was second to none. Everything from my initial enquiry to handover went smoothly. I would like to give a special thanks to Jamie Cox in particular who’s level of professionalism surpassed my expectations.

Risposta di Vertu Motors - BMW Yeovil
What a well informed,courteous, and patient young lady Ellie is. She was so kind and helpful when we came to look at used cars, went out of her way to clearly explain all the differences, and helped us to feel clearer about what we needed. She is a credit to Vertu Motors.

Risposta di Vertu Motors - BMW Yeovil
There's a reason I keep coming back to Vertu BMW in Yeovil. Knowledgeable and helpful staff that go the extra mile, and never having to feel you're rushing important decisions or being sold something beyond your needs.

Risposta di Vertu Motors - BMW Yeovil
I can honestly say that Ben W was absolutely amazing, He was caring and a true gentleman, he assisted me in all questions that were asked of him. He was a treasure when I collected my new vehicle and was a joy to hand over all information. I would recommend him 100% 😊
As a company you should be very proud of him.

Risposta di Vertu Motors - BMW Yeovil
Robert was great, very knowledgeable, friendly, not at all pushy, listened to my requirements and fulfilled every request I had. It was a pleasure to deal with him and the rest of the staff, all very friendly. I would definitely recommend Vertu BMW to others.

Risposta di Vertu Motors - BMW Yeovil
A very pleasant experience from start to finish.
I was looked after by your sales executive Robert Broadie from test drive to hand over, extremely efficient.

Risposta di Vertu Motors - BMW Yeovil
polite, friendly, helpful staff
professional advice and knowledge of product which helped me in building the car that suited my needs in a relaxed atmosphere with no pressure
regular updates

Risposta di Vertu Motors - BMW Yeovil
Once we found the car we would like, contacting Vertu was easy and arranging an appointment even easier. We were greeted by friendly staff who offered refreshments. While viewing the car the in-depth knowledge provided by the salesman Dean was very impressive. We arranged to return a few days later to complete the purchase. Yet again the service was impressive. We now own a lovely car.

Risposta di Vertu Motors - BMW Yeovil
I recently purchased a BMW form BMW in Yeovil, I was dealing with Rob who really looked after me and my interests giving excellent expert advice on all matters relating to a car purchase, the whole process was very smooth and easy and kept kept very well informed at all times, the collection and handover was very professional with the car operating systems clearly explained and demonstrated, Thanks to all the team at BMW Yoevil.

Risposta di Vertu Motors - BMW Yeovil
I usually only go to BMW Vertu Yeovil for parts for my older BMW (the Parts Dept are excellent btw: friendly, knowledgeable, car enthusiasts themselves and the oem prices are pretty good) however I've now purchased a car from Vertu. The experience was excellent, Ellie who dealt with the Sale was knowledgeable, friendly and helpful and put me entirely at ease. I'm sure when it's time to change, I'll be back again to trade in/ up

Risposta di Vertu Motors - BMW Yeovil
At last a garage with great customer service and the willingness to sell you a car properly and efficiently. Main contact was Jodie who was fantastic from the initial enquiry. Thanks again.

Risposta di Vertu Motors - BMW Yeovil
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