There's a reason I keep coming back to Vertu BMW in Yeovil. Knowledgeable and helpful staff that go the extra mile, and never having to feel you're rushing important decisions or being sold something... Leggi di più
L'azienda ha risposto
Mead Avenue, BMW, Houndstone Business Park, BA22 8RT Yeovil, Somerset, GB
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There's a reason I keep coming back to Vertu BMW in Yeovil. Knowledgeable and helpful staff that go the extra mile, and never having to feel you're rushing important decisions or being sold something... Leggi di più
L'azienda ha risposto
I can honestly say that Ben W was absolutely amazing, He was caring and a true gentleman, he assisted me in all questions that were asked of him. He was a treasure when I collected my new vehicle and... Leggi di più
L'azienda ha risposto
Once we found the car we would like, contacting Vertu was easy and arranging an appointment even easier. We were greeted by friendly staff who offered refreshments. While viewing the car the in-depth... Leggi di più
L'azienda ha risposto
I usually only go to BMW Vertu Yeovil for parts for my older BMW (the Parts Dept are excellent btw: friendly, knowledgeable, car enthusiasts themselves and the oem prices are pretty good) however I've... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Mead Avenue, BMW, Houndstone Business Park, BA22 8RT, Yeovil, Somerset, Regno Unito
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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There's a reason I keep coming back to Vertu BMW in Yeovil. Knowledgeable and helpful staff that go the extra mile, and never having to feel you're rushing important decisions or being sold something beyond your needs.

Risposta di Vertu Motors - BMW Yeovil
I can honestly say that Ben W was absolutely amazing, He was caring and a true gentleman, he assisted me in all questions that were asked of him. He was a treasure when I collected my new vehicle and was a joy to hand over all information. I would recommend him 100% 😊
As a company you should be very proud of him.

Risposta di Vertu Motors - BMW Yeovil
Robert was great, very knowledgeable, friendly, not at all pushy, listened to my requirements and fulfilled every request I had. It was a pleasure to deal with him and the rest of the staff, all very friendly. I would definitely recommend Vertu BMW to others.

Risposta di Vertu Motors - BMW Yeovil
A very pleasant experience from start to finish.
I was looked after by your sales executive Robert Broadie from test drive to hand over, extremely efficient.

Risposta di Vertu Motors - BMW Yeovil
polite, friendly, helpful staff
professional advice and knowledge of product which helped me in building the car that suited my needs in a relaxed atmosphere with no pressure
regular updates

Risposta di Vertu Motors - BMW Yeovil
Once we found the car we would like, contacting Vertu was easy and arranging an appointment even easier. We were greeted by friendly staff who offered refreshments. While viewing the car the in-depth knowledge provided by the salesman Dean was very impressive. We arranged to return a few days later to complete the purchase. Yet again the service was impressive. We now own a lovely car.

Risposta di Vertu Motors - BMW Yeovil
I recently purchased a BMW form BMW in Yeovil, I was dealing with Rob who really looked after me and my interests giving excellent expert advice on all matters relating to a car purchase, the whole process was very smooth and easy and kept kept very well informed at all times, the collection and handover was very professional with the car operating systems clearly explained and demonstrated, Thanks to all the team at BMW Yoevil.

Risposta di Vertu Motors - BMW Yeovil
I usually only go to BMW Vertu Yeovil for parts for my older BMW (the Parts Dept are excellent btw: friendly, knowledgeable, car enthusiasts themselves and the oem prices are pretty good) however I've now purchased a car from Vertu. The experience was excellent, Ellie who dealt with the Sale was knowledgeable, friendly and helpful and put me entirely at ease. I'm sure when it's time to change, I'll be back again to trade in/ up

Risposta di Vertu Motors - BMW Yeovil
At last a garage with great customer service and the willingness to sell you a car properly and efficiently. Main contact was Jodie who was fantastic from the initial enquiry. Thanks again.

Risposta di Vertu Motors - BMW Yeovil
From the second I first made contact, up until I picked up my new car yesterday, Jodie Price was first class throughout. Friendly, very responsive and helpful. I could not have asked for more. Thank you

Risposta di Vertu Motors - BMW Yeovil
I have spent some considerable time searching for the right BMW model for me. Consequently I have had contact with quite a few sales staff throughout the UK and I can state quite categorically that the service and professionalism demonstrated by the staff at Vertu BMW Yeovil was without doubt outstanding! In particular Jodie who was not only our initial point of contact but the company representative who looked after us on our visit to test drive a vehicle. Yes I know it's a sales persons job to sell and therefore be "nice to people" but Jodie's genuine desire to provide a first rate service with such a pleasant demeanor was above and beyond. Unfortunately we didn't conclude our business with a sale but I have absolutely no hesitation in recommending this company and I have no doubt we will next time. Thank you Jodie.

Risposta di Vertu Motors - BMW Yeovil
From start to finish great experience we were kept up to date at all stages Ellie price who looked after us was brilliant thanks Ellie

Risposta di Vertu Motors - BMW Yeovil
Superb customer service, better than any other car manufacturer we have experienced and that includes buying £80k Jaguars and Lexus. Ellie who was looking after us was polite, knowledgeable, efficient and friendly and her explanations and handover of the vehicle were outstanding. There was a slight issue with the valeting and area of paintwork on the car which is being immediately addressed. Honestly Ellie is a credit to Vertu and we see a very bright future for her so Thankyou again

Risposta di Vertu Motors - BMW Yeovil
Great customer service all around. They all take very good care of you with courtesy and professionalism.

Risposta di Vertu Motors - BMW Yeovil
From the moment of stepping into the showroom I was made to feel welcome from Lisa.The service given by the colleagues was outstanding. Highly recommend vertu BMW Yeovil.
Jamie Cox is an absolute asset to the team.

Risposta di Vertu Motors - BMW Yeovil
Friendly and approachable staff who were able to answer my questions

Risposta di Vertu Motors - BMW Yeovil
I recently purchased a car from BMW in Yeovil and had a fantastic experience from start to finish. Jamie looked after me throughout the process and was professional, and genuinely helpful.
There was no pressure at any point, just clear communication, honest advice, and great customer service.
I’m absolutely delighted with the car and wouldn’t hesitate to recommend Vertu BMW Yeovil.

Risposta di Vertu Motors - BMW Yeovil
Jodie was delightful and helpful throughout the process which was slightly more convoluted than normal. The finance people eventually put together a deal we were satisfied with and we are very pleased with the new car.

Risposta di Vertu Motors - BMW Yeovil
Tried to view a car that’s been on the website for weeks, when I’ve rang up to Purchase the car have been told it’s sold and they just haven’t removed it off the website. Slightly disappointing after looking at the car for a while and doing the research just to find out it’s not even in stock and it’s just not been removed from the bmw website.

Risposta di Vertu Motors - BMW Yeovil
Vertu BMW Yeovil were great in part-exchanging my BMW. All very easy and quick. Special mention to Jamie who was great.

Risposta di Vertu Motors - BMW Yeovil
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