I purchased my Venty fan in 2024. I broke one of the blades by accident. Called the company to see if I could get a replacement blade. My warranty expired due to the time frame. They gave me a 50% off... Leggi di più
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I had to reach out to Venty support because of an issue I caused. I bent over my fan and my hair got pulled into the fan blade. I tried to pull the hair out without breaking in, but it happened anyway... Leggi di più
My CozyPod remote failed after a year and outside of the warranty. A very helpful support person walked me through a number of different attempts to diagnose and fix the remote. These were all unsucc... Leggi di più
Loved Venty fan b4. Went on over 12 cruises & always worked great, finally broke at pivot by fan blades. Contacted Venty & was out of warranty & no replacement part. Customer service was awesome. Mad... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Venty, we’re passionate about creating beautifully designed, intuitive products that enhance everyday life. We obsess over the details—from how something feels in your hand to how seamlessly it fits into your lifestyle. We invest heavily in research and development because we believe that great design starts with a deep understanding of real-world needs. We don’t cut corners. We don’t chase trends. And we never release a product unless we’re genuinely proud of it. Our goal is simple: to set a new standard for what portable comfort and cooling can be. Whether you're camping off-grid, working remotely, or just enjoying your backyard, we’re here to bring you smart, reliable products that deliver—again and again. Welcome to Venty. Design-forward. Innovation-driven. Built to last.
Informazioni di contatto
Stati Uniti
- support@ventyfan.com
- ventyfan.com
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Lasted 15 minutes…
Once you submit a review on TikTok you can’t change it. So I’m going to update the review here. When I first got it I opened it to turn it on and use the functions to make sure it worked. I was very unhappy with the shrilling sound but it worked. I was saving it for an emergency so I packed it away in my closet. So an ice storm just happened and we had no power and I wanted white noise. It was fully charged because I did so before the storm hit. It lasted only 15 minutes with only the fan on high (no lights on or oscillating). I charged it again and nothing. I’m past the return policy so I wasted nearly $100 for nothing.
There are TONS of reviews from other customers that state the same thing that happened to me and that product support for Venty is unhelpful, not productive and exhausting with trying to get them to record every little detail and still will not refund. They were also told “it’s not charging right because of a cord or how it’s plugged in or this or that”. Other customers have stated they have just given up. I do not trust contacting the company given the many statements from other customers who’ve stated that it’s simply a headache and not worth it.

Risposta di Venty Fan
Big fan of these fans!!
I love my Venty fan! Portable with a case! Rotating, telescoping and with a remote control. Couldn’t ask for more.
Customer service was very responsive…
Customer service was very responsive and helpful! They helped make the situation right! Kudos to you!
A must have for travelers
I love my fan. I travel all over the world for work and my Venty Fan has increased my level of comfort on the road more than any of the other things I’ve tried. When it stopped working, i was severely bummed. Nina, at customer care, was quick to try to help me find a solution and then outright replaced the fan. I couldn’t be happier with the product, it’s customer service, and with Nina in particular for her quick help.
Outstanding customer support from Nina!
I received a very prompt response to my inquiry I made online. I was asked a few questions regarding the issue and my specific product and my issue was resolved directly. I received a replacement fan within 2 days of the issue being brought to their attention. I can’t compliment their customer service higher. Outstanding.
My CozyPod remote failed after a year…
My CozyPod remote failed after a year and outside of the warranty. A very helpful support person walked me through a number of different attempts to diagnose and fix the remote. These were all unsuccessful. A couple of weeks later a remote arrived in the mail and the CozyPod is up and running. Great customer service! Thank you!
Great customer support
I reached out to Venty regarding an issue with my heater.
They were able to give me the information needed to correct the problem.
No complaints- received as ordered
My experience was amazing
My experience was amazing. I ordered my Venty fans and they were shipped amazon, well amazon delivered them to an unknown location and just toke a picture of the fans in the snow unknown location. So I get home ask the neighbors, no luck. Inreach out to Venty fans and tell them and with in a couple of days shipped my product to my door. Awsome job love the customer service.
Venty Fan
From the online order through tot he delivery, was faultless, excellent communication throughout the process, upon receiving the Fan, it is amazing, everything the online advert said and more, highly recommend this company and it's products.
AMAZING Customer Service!!!
Another great color
This is my 8th Venty fan. The fans are awesome! They are lightweight and are very powerful. I bring my fan everywhere with me. I keep one in the car and one by my bed. The others all live in other parts of the house. I never want to be too far away from a fan. The new mint color is beautiful.
I purchased two fans
I purchased two fans, but one was defective. After following the proper procedures, the company assisted me in obtaining a replacement, and now both fans work perfectly. Thank you so much for all your help.
Extremely helpful in replacing my…
Extremely helpful in replacing my cozy’s that no longer works.
I was checking on my order because I'm…
I was checking on my order because I'm going to be in the hospital and I wanted to let somebody know when to order approximately should be delivered and I forgot It was a pre-order but your customer service got back to me immediately That's wonderful this day and age thank you
HERE IS THE 5 EMAIL I SENT TO YOU ABOUT…
HERE IS THE 5 EMAIL I SENT TO YOU ABOUT MY FAN PLEASE ADVISE WHAT YOU ARE GOING TO DO FOR ME. AND STILL NO RESPONSE FROM THEM.

Risposta di Venty Fan
I love my Venty Fan!
Great products!
I have the smaller clip fan and the larger one. My family loves them. We take them on trips, my kids love the light feature (perfect nightlight), the bigger one can charge my phone, and the quality is great they don’t feel like one of cheap ones you get and only last you for a bit. Plus they have great customer service!
Overall 12 out of 10.
The only thing is I wish they made one that would attach to a double stroller. The smaller can clip on but it’s not perfect. It clips on perfect to my wagon. Anyways that’s my only complain.

Risposta di Venty Fan
Venty is the absolute apex of portable…
Venty is the absolute apex of portable fans. Delivery was fast. You can also get it off Amazon but they will warranty up to a year if you buy it on their page. A++++
They Have no stock to send out.
They keep sending emails to buy their products.
When I've tried to buy two items both are out of stock.
I'm glad I've seen the bad reviews now,as I won't buy direct from this company.
The owner was very rude to the backers on Kickstarter.
They don't seem like they're running a proper business.
Just getting funding from Kickstarter all the time.
Best advice is to avoid this business,as other reviews have stated they don't send out the products fast enough.

Risposta di Venty Fan
Buying at your own Risk from Venty Fan Company
I had type out message to reach out to you guys out there of the Risk of buying Venty Fan Company. Looks like I’m not the only one who post this .
Recently I had purchase fan from Venty Company, normal what you guys will expect is the next day or the second day to ship out with shipping ID or an update regarding your item.
I had waited about 13 days not a single movement from them, Looks like it’s a scam company who fund up using Kickstarter. When I look into they protocol of shipping they say will hold to stock ??? What kind of situation it this when you had announce the whole world you are selling yet can’t compromise to reply email hence not ship out .
I hope this will helps you guys before buying any product from them .

Risposta di Venty Fan
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