Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

Disappointing: having paid for the higher priced check I thought it would include details about servicing, this needs an extra payment which is discounted to £7.xx. It would have been useful to kno... Leggi di più

Valutata 2 stelle su 5

Having wanted to view the service records for the vehicle I decided to purchase the 'FULL' report rather than the cheaper version. I then found that the 'FULL' report didn't contain the service histo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This site takes away an awful lot of questions that should be asked by a potential buyer. The access to it makes considering purchasing a vehicle simpler. The amount of information you can learn abo... Leggi di più

Valutata 4 stelle su 5

In theory this App is a great idea and contains some very useful information for those targeting the purchase of a specific vehicle. However, to me, what doesn't make sense is a vehicle's overall scor... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Dipartimento di veicoli a motore

Scritti dall'azienda

VehicleScore has been designed to help people with their vehicle buying decisions. Our unique algorithm will score vehicle's based on age, mileage, MOT history and more!


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

163 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

This website is great and the check's…

This website is great and the check's are a lot cheaper and they don't cost a lot of money a lot better than car vertical this site gives a refund if the vehicle check is clear which is great 👍👍 I haven't used any of the checks yet I will update the review when I do .

2 settembre 2025
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Risposta di VehicleScore

Thank you for a great review. If there is anything further we can do to improve, then please do let us know.

Have a great rest of your week.

Emma

Valutata 1 stelle su 5

No "hidden history" but NO refund…

I did not have any "hidden history" but they refused to refund me even though I purchased the more expensive Premium deal.

I sent two emails requesting the refund and they just refused.

And reading the other reviews on here it seems that I am not the only one.

I will get future checks done eslewhere at a company I can trust.

20 agosto 2025
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Risposta di VehicleScore

Hey,

We've not seen your email. If you could email again, or email accounts@vehiclescore.co.uk and someone will be able to help.

Sorry about your negative expierence.

Emma

Valutata 3 stelle su 5

To expensive for an HPi check.

Great for checking MOT history and other info you can get for free but £12 per check with the big red badge telling you there’s bad history on your car. You can get an in-depth check done for much less. Shop around you’ll get the check done for half the price these sharks are charging.

17 agosto 2025
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Risposta di VehicleScore

Hey,

We charge less than a lot of our competitors such as CarVertical. We also have more data points than any other car history check.

Thank you for considering VehicleScore for your check and we hope you change your mind.

Emma

Valutata 4 stelle su 5

Great Tool, Point Scores a bit haphazard

In theory this App is a great idea and contains some very useful information for those targeting the purchase of a specific vehicle. However, to me, what doesn't make sense is a vehicle's overall score. For example, when comparing my same age Kuga against my wife's CRV, my car scores head and shoulder above hers (by over 150 points) yet her vehicle is a much better vehicle altogether than mine with a far better MOT and repair history than my own.

17 agosto 2025
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Risposta di VehicleScore

Hey,

Would be happy to give you more details on the vehicle comparison. Send us a email at info@vehiclescore.co.uk.

Emma

Valutata 1 stelle su 5

Misleading

Misleading - it said my car has hidden report when in fact it didn’t. I had it checked out and before by a different company but this said it has something hidden so I paid again. They lure you in, scam you to pay for a report and then ignore your email. It’s a shame.

22 luglio 2025
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Valutata 5 stelle su 5

A great service

A great service, on par with Car Vertical but a fraction of the price.

22 luglio 2025
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Risposta di VehicleScore

Thanks Surrey for the review. Our checks are definitely more cost effective!

Valutata 1 stelle su 5

Misleading refund promise, avoid Vehicle Score

Paid for a report from Vehicle Score, which claims you get a full refund if it’s clear. My car only had brand new finance I’d just taken out (fully known to me) , but they still refused the refund.

Customer service was dismissive and unhelpful. Total waste of money and a misleading guarantee. Avoid!

10 luglio 2025
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Risposta di VehicleScore

Hi,

Our product states you are refunded if your report is clear and it outlines, write-off, finance, salvage, stolen, import, export or plate changes found means the report was NOT clear. This is stated on the product card.

This product would not be viable if we issued everyone a refund regardless of if the report was clear or not.

Regards,
Emma

Valutata 1 stelle su 5

Failure to respond or provide the claimed refund

Paid for the product in full which claims to refund you if zero results are found - sure, zero results were shown on the report. However, despite contacting then 3 or 4 times, they have not refunded the transaction.

Contacted them again as suggested - still no response or refund.

On 30 June @ 11:10am, I emailed both addresses.

They have now refunded - thank you - but it really should not take this long in my view.

19 maggio 2025
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Risposta di VehicleScore

Hi Robert,

Our mailbox is automated and will have triggered the refund which can take up to 5 working days. We will follow up too after a few days to make sure you was happy with the service. I've had a search for your name and can not see an email with your name associated. If you can email us again I can confirm everything has been processed as normal.

EDIT: Still no email showing Robert, but we can see emails from other customers. Please make sure you are contacting us through info@vehiclescore.co.uk OR accounts@vehiclescore.co.uk

Emma

Valutata 4 stelle su 5

Detailed report but no images

Really good detailed report but no images supplied when a vehicle is declared as an insurance write-off. Also I ran a report on two Fiestas and each report flagged up as an 'ex-taxi'. That's certainly not correct.

20 maggio 2025
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Valutata 1 stelle su 5

Unable to find vehicle

Tried to find a vehicle I was interested in but it could not find the registration. Found it on an alternative website.
It wasn't an import, new car or anything strange. I double checked the reg I had input but still no joy.

5 aprile 2025
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Risposta di VehicleScore

Sorry about that Joe. Would be great if you could let us know the reg so we could investigate this.

Valutata 1 stelle su 5

Rip off refund policy

I used the ultimate refund option on a car from a dealer and it came back with outstanding finance so I could not get the refund. The finance was just a floorplan that most dealers take out and is NOT outstanding finance as it is paid off by the dealer as soon as the car is sold. Absolute rip off.

5 febbraio 2025
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Risposta di VehicleScore

Hi,

As mentioned, the vehicle shown it was in finance. The cause of the finance was that the car dealer had bought their stock on finance. We can only refund if you have a clear report. Ad your car shown it had finance against it, it does not qualify for a refund.

Emma

Valutata 1 stelle su 5

Vehiclescore claims that my car has a…

Vehiclescore claims that my car has a mileage discrepancy when in fact there isn't one. Damaging and likely to impact the resale value

13 gennaio 2025
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Risposta di VehicleScore

Hi,

Our mileage discrepancy comes directly from the DVLA MOT data. Can you please send your reg for us to check. Our detector will always go off if you have a MOT which shows the mileage has decreased since it’s last MOT. You can speak to the DVLA if their data is incorrect which will update our site.

Nathan

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