Really cannot fault the customer service from these guys!! They Took the time to make sure we ordered the correct part, and also took time to troubleshoot the issue we were having over whatsapp, to en... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
End to end process extremely smooth: from initial enquiry through to delivery. Ite ordered on the Tuesday morning, and received the next day at lunchtime: excellent condition, and well packaged
Second time ordering from this company, first time no issues hence returning customer. Sadly won’t be using again - need to return an item (as my consumer rights) but impossible to get any communicati... Leggi di più
L'azienda ha risposto
I purchased a bonnet. I had no clue which one I needed but this company helped me through to end up with the correct one for my vehicle along with technology assistance. It arrived the next day pack... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.
Informazioni di contatto
8 Castlegate, DN11 9QU, Doncaster, Regno Unito
- 03332244847
- hello@vehicle-spares.com
- vehicle-spares.com
4,3
Eccellente
171 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Massive help.
These guy’s were really helpful and went above and beyond to get me some new headlights and at a very reasonable price. Massive thanks to Simon.
20 aprile 2023
Non scritta su invito
Incredible service
Incredible service. Prompt delivery, competitive price. Cheers
20 marzo 2023
Non scritta su invito
Two dealings with these guys. Couldn't be better.
Two dealings with these guys.
1) Delivered a really hard to find part super quickly at a price comparable with second hand ones. Brill.
2) One part didn't quite work out with what I was trying to do and despite me farting about on the return, gave a full refund. Chap I spoke to on the useful WhatsApp thingy couldn't be more helpful either. Top man.
6 out of 5!
1 marzo 2023
Non scritta su invito
Great company highly recommended
24 ottobre 2022
Non scritta su invito
Fantastic experience!!..
First time dealing vehicle spares com and they turned what might have been a difficult experience around in a matter of hours!!.. the experience being.. that I had ordered the incorrect part !.. contacted them through WhatsApp before it was dispatched and they sorted easily out with our fuss . Refunded me right away. They couldn’t have been more helpful and they will be my first point of f contact from this point on for any other parts required. Thank you again.
8 ottobre 2022
Non scritta su invito
Great experience
Phoned to confirm what I was ordering was correct for the car and confirmed it was. Ordered online and was delivered the next day very securely packaged as it was a body panel. I emailed shortly after ordering and asked if the could leave in secure place and did ao as requested. Straight forward transaction, exactly as it should be. Will use again and very competitive on price.
21 settembre 2022
Non scritta su invito
Risposta di Vehicle-Spares.com
Thank you for your feedback! Its great to see a genuine review and hopefully we get to do business with you again. Thank you for taking the time to give us a review. Vehicle-Spares.com Team
Can you give zero
Can you give zero?
Where do you start?
Charge £36 postage on a FAKE Item that cost £5 to return
Item blatant FAKE
Poor communication
Zero interest in fixing issue
Zero knowledge of the Distant selling legislation that allows returns
Then item so fake its approx an inch bigger than genuine part.
19 maggio 2022
Non scritta su invito
Risposta di Vehicle-Spares.com
Hi Steven,
I am sorry to see that you have given us a 1 star review. As explained when you wanted to return the products, we were unable to refund your order as you had opened a chargeback with your bank, to which the bank then sent your funds back once they had processed it.
Regarding the part you purchased, we ask for a registration number at the point of purchase. You did not include this so we will not have checked the fitment before dispatch. This product must be the wrong fitment for your vehicle as we have sold 15 of these in the last 60 days with no reported issues.
I agree that £36 is expensive to ship items to Ireland from the UK mainland, but most of the products we sell are very large and is why we get charged that by the courier.
I had a quick look at your other reviews and it seems you haven't been happy with any service from other businesses in the UK.
With all that said, I wish you all the best. You got your money back, we got our product back.
Absolute crooks!!!!
This would have been a 5 star review, the item arrived quickly and efficiently, but unfortunately I had to return the item i they replied to the email as to where to send it back to quickly then stopped replying to emails when I asked when my refund would be processed and you can never get anyone to answer the phone when you call. BEWARE when buying from them
4 maggio 2022
Non scritta su invito
Risposta di Vehicle-Spares.com
Gordon,
A 5 star review would have been great! As explained the item you returned had nothing on it to link it to you as a customer so simply sat in our returns department until it was chased. Once we linked the return with your order after speaking with you, you were refunded. I think "absolute crooks" is a bit harsh when we provided a service as expected and explained that our phone lines had been affected due to an exchange failure. We can be contacted by email, livechat, whatsapp, facebook for future reference.
All the best, Vehicle-Spares.com Team
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