Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Really cannot fault the customer service from these guys!! They Took the time to make sure we ordered the correct part, and also took time to troubleshoot the issue we were having over whatsapp, to en... Leggi di più

Valutata 5 stelle su 5

I purchased a bonnet. I had no clue which one I needed but this company helped me through to end up with the correct one for my vehicle along with technology assistance. It arrived the next day pack... Leggi di più

Valutata 5 stelle su 5

Out standing what can I say they sent me a bumper for my van it got damaged in transit they sent me a new one it came next day outstanding if you need any thing they are the people to go too

Valutata 2 stelle su 5

Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ricambi per la carrozzeria dell'auto

Scritti dall'azienda

Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

170 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(170)

36 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Phenomenal

Phenomenal! Don’t think I’ve ever written that in a review before. I just hit a pole in a blind spot. Pulled over logged in and in less than 2 mins I had my order confirmed as the correct part paid and dispatched. These folks need to give training to other companies. Looked through about 8 other websites and gave up. Clicked these guys and put reg no in searched the part got a link to a what’s app chat to confirm since I’m a woman lol I was ordering the correct part. Instant reply… order placed… instant reply confirmation email and pdf invoice. What a service Amanda oh and it was the cheapest by far!!

15 maggio 2026
Non scritta su invito
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Risposta di Vehicle-Spares.com

Thank you so much, what a fantastic review!

We’re really pleased we could help you quickly confirm the correct part and get your order sorted without any hassle. Our quick reg check WhatsApp support is there to make ordering car parts as simple and stress-free as possible.

We really appreciate your kind words and your order.

Vehicle-Spares.com Team

Valutata 5 stelle su 5

Really helpful and great service

Really helpful and great service. Went above and beyond to help find the part I needed and it arrived when they said it would. Would highly recommend.

29 aprile 2026
Non scritta su invito
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Risposta di Vehicle-Spares.com

Thank you so much Gemma for your kind review.

We’re really pleased we could help you find the correct part and that it arrived when expected. We always try to go the extra mile where we can, so it’s great to hear you were happy with the service.

Thanks again for recommending Vehicle-Spares.com

Valutata 5 stelle su 5

Easy to identify the product and order…

Easy to identify the product and order online. Prompt delivery. Best price I have seen. Very nice experience altogether. Thoroughly recommend this company.

4 maggio 2026
Non scritta su invito
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Risposta di Vehicle-Spares.com

Thank you for taking the time to leave us such a great review Sally.

It’s great to hear that the product was easy to identify, the online ordering process was straightforward, and your delivery arrived promptly. We’re also glad the price stood out as good value.

We really appreciate your recommendation and thank you for choosing Vehicle-Spares.com

Valutata 5 stelle su 5

Excellent

Excellent! speed delivery when I needed the part urgently for MOT test. Ordered yesterday, today received the part and I have replaced the missing part. Excellent company to order from

Thanks

1 maggio 2026
Non scritta su invito
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Risposta di Vehicle-Spares.com

Thank you George for the excellent feedback.

We understand how important fast delivery can be in situations like this, so we’re glad everything arrived in time and you were able to get the missing part replaced.

Thank you again for ordering from Vehicle-Spares.com

Valutata 1 stelle su 5

Bad experience

I don’t usually write reviews, but this was a very bad experience for me. I ordered a bonnet, bumper reinforcement, and bumper for a Kia Sportage 2024 on 30 March 2026. I received the bumper and bumper reinforcement, but the reinforcement was of low quality and did not match my car—even though I provided my VIN number before ordering for verification.
It has now been almost two weeks, and I still haven’t received the bonnet. This has been a complete waste of my time and money.
Avoid at all costs

11 aprile 2026
Non scritta su invito
Valutata 3 stelle su 5

On 17th March I ordered a Citroen relay…

On 17th March I ordered a Citroen relay door mirror cover, the customer Service and advice through What’s App messaging to source the correct back was amazing.
Delivery was super fast!
Unfortunately the part didn’t fit, I contacted the company through What’s App and have tried repeatedly since 23rd March to contact them, phoning and emailing so far I have had NO response from the company
So disappointing

17 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

False promises

I ordered the bonnet from the website after confirming with the one of the employees saying it was next day delivery it has been 4 days still haven't received the delivery and they stopped replying to the messages I am sending. Making false promises can lead to loss as now the customer is complaining and asking for his money back. It gives me both reputational damage and financal damage

24 novembre 2025
Non scritta su invito
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Risposta di Vehicle-Spares.com

Hi, we’ve seen your review.

Our system detected verification indicators and required additional confirmation on your order before dispatch. This could have been resolved the same day, meaning no delays to your delivery. However, we have since been waiting for your reply to verify your details. Finally we were able to speak with you today and the order was booked to go out on Monday.

However, following this review, we’ve decided it’s best to cancel the order and issue a full refund. If you contact vehicle-spares.com support with your order number, we can confirm the refund details.

Valutata 5 stelle su 5

Top customer service

Having ordered and paid for what I thought I needed, V. Parts checked my order then contacted me with advise and interest in order to buy the correct part. Thanks Guys

4 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing Customer service

Although vehicle spares were not able to source the part i needed they have had outstanding customer service. They have given me so much advice on what i need to do going forward and even went to the extent of finding the exact part i need from the original dealership. If you are ever in doubt about parts or even just looking for some advice i would 100% recommend vehicle spares!
Thank you again for your help i really do appreciate it.

8 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Professional and fair service

I was sent the wrong bonnet, but the company handled everything really well. They offered solutions, accepted the return, and still refunded me even though the item arrived back damaged. Replies were a bit slow at times, but they took responsibility and sorted everything fairly. Overall, very professional and easy to deal with.

5 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Gave them my registration and some…

Gave them my registration and some images of the front bumper i required and they sent the wrong bumper, the cost to return the bumper was £300 on a £220 bumper, they would not cover the return fee.

13 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

A1 2013 LED Lights for rear boot…

A1 2013 LED Lights for rear boot replacement (both).

Excellent clear communication and sanity check on order spec and ensure satisfaction.

Competitive pricing and reasonable discount compared to market options sought.

Next day delivery was next day.

Highly recommended.

24 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I've ordered a bumper for my van

Update: since leaving the update they got in touch via WhatsApp and sorted - really helpful once we'd managed to get hold of them, once sorted over the phone it was delivered really quickly and really well packaged

I've ordered a bumper for my van, over two weeks ago, no update have tried ringing and never an answer, email and their WhatsApp number and absolutely nothing back!

2 ottobre 2025
Non scritta su invito

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