Placed 2 orders on 07/07/2026 they send one and after various messages and emails which they have ignored i have heard nothing from them
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Scopri cosa dicono le persone
Excellent value & quality, but very poor Customer Service, hardly ever replies to emails & both mobile numbers go straight to voicemail each time I call. Last order placed on 24.12.25, problem with pa... Leggi di più
⭐️⭐️⭐️⭐️⭐️ I’ve been buying from VapesWholesale.co.uk regularly for over a year now and the experience has always been excellent. Their prices are much lower than the market, all products are 100% o... Leggi di più
L'azienda ha risposto
Since using Vapeswholesale I have never had an issue. Get my refills within 4 working days. Easy to use the website and never a problem with payments. I have recommended to friends who vape to and all... Leggi di più
3,9
Molto buono
47 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I'm pretty sure this company is a scam
I'm pretty sure this company is a scam. I ordered 2 new vapes (£47 with shipping) on 23-3-24, received shipping confirmation saying "your order is on it's way" on 26-3-24.
After that I heard nothing until I received an email saying "your order was cancelled at your request and your payment has been refunded" on 28-3-24.
1. I never cancelled the order
2. I tried contacting them via reply email and all I got back was a Mail Delivery Failure
3. I tried contacting them via their web chat, to which the only response is "Not Delivered"
I strongly suspect I've lost the £47, and I can only recommend that you DO NOT use these people...it's a scam.
UPDATE on 7-4-2024:
Unsurprisingly, I received my credit the day after the above review was posted. I also eventually received an email from someone named "Singh" on 6-4-2024, (almost two weeks after they cancelled the order with no notice) to inform that they cancelled my order of a "deuce me ice" product because it was discontinued.
I would have appreciated this if I had actually ordered something called a "deuce me ice". I had actually ordered 2 x Smok 80W Pod Kits.
I'll be very surprised if this isn't some guy working from a dingy garage, and I still agree with others here...shocking service.
28 marzo 2024
Non scritta su invito
Risposta di Vapeswholesale
I can Solve the issue , please send us email market@vapeswholesale.co.uk
Avoid
I keep receiving ' sorry we could not deliver your parcel ' from dpd as they have sent my order to a wrong location. I emailed them about 8 times in the last 2 weeks to get the address corrected but haven't heard anything yet.
Terrible customer service.
16 febbraio 2024
Non scritta su invito
Risposta di Vapeswholesale
I can Solve the issue , please send us email market@vapeswholesale.co.uk
AVOID
Got sent wrong item in my order on 14th jan and contacted them straight away about returning in exchange for the correct item. After 2 weeks of constant messaging they finally sent a return label so I returned the item. Still waiting for the box of vapes I'm owed or a refund but now they seem to be ignoring my messages.
14 gennaio 2024
Non scritta su invito
Risposta di Vapeswholesale
I can Solve the issue , please send us email market@vapeswholesale.co.uk
Poor communication, responses looks like a scam
The communication with the customer service is very poor, I have paid for 1-2 days delivery and it is already a week time I am waiting for the delivery and still not received my order. Tried to contact the customer service multiple time and their answer was very limited and not explaining the reasons and actions to be taken, tried the chat option on their website and also nobody responded. Next escalation I will be trying is the communication to CEO as they do not leave me any other options.
15 novembre 2023
Non scritta su invito
Risposta di Vapeswholesale
I can Solve the issue , please send us email market@vapeswholesale.co.uk
Suber service
Overall, Vapeswholesale.co.uk is a good option for vapers looking for a wide range of products at competitive prices. They also offer wholesale prices for businesses. If you are looking for a specific product, it is a good idea to check the website's stock levels before ordering.
22 agosto 2023
Non scritta su invito
They used to take PayPal but don’t…
They used to take PayPal but don’t anymore fast delivery but it’s £10 I would say 6 out of 10
15 giugno 2023
Non scritta su invito
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