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Valutata 5 stelle su 5

Great service and product fitted without any issues. I thought would have a problem but the rubber gaitors on roof runners had compressed as initially fitting was fiddling but slipped under and quick... Leggi di più

Valutata 2 stelle su 5

Ordered some roof bars for my van, delivery was quick and nothing damaged. Bars good quality. Instructions poor - did not advise to use a silicone seal when installing, and the fit was quite tight for... Leggi di più

Valutata 4 stelle su 5

products all good , interior wheel arch cover , rear interior panel and door step covers all in plastic with peel off glue strips, only the rear panel came with cleaner/primer wipes No notice of d... Leggi di più

Valutata 5 stelle su 5

After pulling my hair out after buying a product for my Transporter from another company (Apologies for this,it won't happen again !!) with their poor & misleading information on how to fit the item l... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori per auto

Scritti dall'azienda

The UKs number 1 for van styling and accessory parts for the leading van makes and models


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 15% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,0

Tutte le recensioni

(1023)

132 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Ordered bonnet protector from my relay…

Update: Vanstyle did message via eBay to say they would collect the item, which I advised the days I'd be in for it to be collected. They have since ignored every message I sent asking when will it be collected and so far item still hasn't been collected nor have I had a refund. So really think about this before you buy from them and don't end up in same situation I'm left in!

Ordered bonnet protector from my relay camper after they confirmed it would fit. Item arrived but after fitting my bonnet would not close fully. Contacted company and they wanted me to pay postage to return and it had to be in unused condition for a refund. I advised them I'm not happy to pay postage nor was it in unused condition now as I had to fit it to find the issue I found with the item. Kept going back and forth on messages and they never really answered my questions and just kept replying with send it back if I'm not happy but couldn't do that until they agreed to pay the return postage and that I'd get a refund for the full amount. I recommend you avoid giving this company your business as when it goes wrong like my case they are reluctant to sort the issue unless the customer is further out of pocket for things they shouldn't be. One of the worst customer services I've dealt with and certainly won't be giving them my business again!

7 luglio 2025
Non scritta su invito
Logo di Vanstyle

Risposta di Vanstyle

Hi - we are messaging you through ebay to help resolve this issue
Vanstyle

Valutata 1 stelle su 5

Poor finish

Really wasn’t expecting to have to prep and fill/sand the panel I’d purchased. And in reply to your reply. I think paying £245 pound for a panel I wouldn’t expect chunks to be missing out of the corners and it to be scratched big time.

16 luglio 2025
Non scritta su invito
Logo di Vanstyle

Risposta di Vanstyle

Hi - as this item is supplied unpainted some level of preperation will allways be required.

Regards
Vanstyle

Valutata 5 stelle su 5

Awning rail.

Arrived as promised and well packaged. Easy to fit. Looks good as it is quite discreet and doesn't ruin the look of the van.

4 luglio 2025
Non scritta su invito
Valutata 2 stelle su 5

Good product, poor customer service.

Product arrived as expected and were exactly as described did the job perfectly. No issues with them.

However customer service needs some work. Needed to amend my order so emailed straight away as that is what it states to do on the order email they send you. Also says order can be amended up until day of dispatch. Conveniently they emailed me back 20 mins after i received dispatch confirmation saying that they couldn’t change my order anymore since it’s been dispatched.

In response to my google review I was basically told unless people order during opening times then they won’t be able to change anything on their order as the warehouse team works faster.

If that’s how it is then fair enough not much you can do about that.
However this could’ve been explained to me in an email instead of having to find answers by leaving a review, especially since I’m still awaiting an email reply from them.

25 giugno 2025
Non scritta su invito
Logo di Vanstyle

Risposta di Vanstyle

e have replied to thereview you placed on an alternative platform. Your order had been despatched by thr time the office opened and your email read, this was in an email reply from us on the 25th. Admittedly the reply could have had a little more info and we apologise for that.

Regards
Vanstyle

Valutata 1 stelle su 5

Bought a bulkhead curtain

Bought a bulkhead curtain, the fit was very poor. Contacted them via online chat and was told it was the way it is..... They really don't care about customer service. Save the hassle and go elsewhere

5 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor double sided tape on roof guard

Bought the roof spoiler for me t6 and on a 70mph jerney it pealed off half way contacted them regarding the defective item with pics with a reponce to say its was an incorrect installation ! Couldent even offered to send me a replacement of the defective item

29 giugno 2025
Non scritta su invito
Logo di Vanstyle

Risposta di Vanstyle

Hi - our customer services team are dealing with this via the Emails you have sent.

Valutata 5 stelle su 5

Reliable and professional

Reliable, organised and delivered the product. They even included a return instruction which is reassuring but nut required with my order for roof rails as they are now in place and seem perfect.

27 giugno 2025
Non scritta su invito
Valutata 2 stelle su 5

Damaged Item, no reply to my complaint.

Damaged item. Order 3 items, 2 well packaged. However 3th which was in a separate box was damaged. The learning opportunity was that all 3 items could have been in the 1 very good box. The really disappointing part is the lack of a response to my email. So now I’m stuck with a £29 piece of damaged junk. Unlikely to do business with them again.

10 giugno 2025
Non scritta su invito
Logo di Vanstyle

Risposta di Vanstyle

Hi, we have tried calling you to help resolve this and will keep trying
Regards
Vanstyle

Valutata 1 stelle su 5

Incorrect product and poor customer service

Following an order of rear blinds for a my Skoda, the clips provided didn't fit and one actually snapped. Following several e-mails and reassurance replacement parts were being sent, 3 weeks on nothing has arrived and communication has stopped. £50 down the drain.

19 giugno 2025
Non scritta su invito
Logo di Vanstyle

Risposta di Vanstyle

Hi Craig, sorry this has not been resolved. We have tried to call you this morning but you were busy. Please check your inbox as we have sent you an email regarding this issue

Valutata 4 stelle su 5

Ordered parts for my Crafter

Now resolved by a gentleman Daryl. Happy with the outcome.

Ordered parts for my Crafter. The parts turned out to be wrong despite being told they were definitely correct. Customer service is really lacking with no reply to emails. I had to return and foot the cost of postage despite it not being my fault. I’ve made a few purchases from Vanstyle and the items have been fine. They just have zero customer care when an issue arises which puts me off using them in future.
Again, this is how poor the comms is. I have explained my issue in the review and the reply below doesn’t sort my issues. I have also sent a separate email about this. I was sent the wrong parts and I’m out of pocket for postage. The item also didn’t include a storage bag like it’s supposed to.

1 giugno 2025
Non scritta su invito
Logo di Vanstyle

Risposta di Vanstyle

Hi Peter , One of our staff has given you a call this morning and we hope this has helped resolve this issue for you.

Regards
Vanstyle

Valutata 5 stelle su 5

lower splitter for my T6.1

Ordered a lower splitter for my T6.1, delivery was quick and item was supplied in a strong box with individual parts well protected inside with foam and bags to prevent them rubbing together and marking.
I already have this splitter fitted to my van but after a collision with a badger I need to replace one of the end pieces🙉
Thankfully as this is a 3 piece splitter , I don’t need to replace the entire thing.

16 giugno 2025
Non scritta su invito

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