Box of side rails was damaged during transit. As a result the plastic ends of the side rails I ordered had cracked. I thoroughly examined everything based on the damage. I concluded the quality of the... Leggi di più
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After pulling my hair out after buying a product for my Transporter from another company (Apologies for this,it won't happen again !!) with their poor & misleading information on how to fit the item l... Leggi di più
I ordered a set of side-bars for our Campervan, which arrived really quickly. But when they arrived the packaging had been damaged during the shipping process and as a result one of the bars was dama... Leggi di più
Had the product we were looking for and it was in stock. Also, a competitive price when compared to the manufacturers offering and a better fit too. Very impressed with the quality of the item and... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The UKs number 1 for van styling and accessory parts for the leading van makes and models
Informazioni di contatto
Unit 1, Bilsthorpe Business Park, NG22 8ST, Bilsthorpe, Regno Unito
- 01623797358
- sales@vanstyle.co.uk
- vanstyle.co.uk
Ha risposto al 59% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Roof rails and side bars…
Exactly what I wanted for a decent price 👍
Side rail and roof rack plastic ends did not meet expectations
Box of side rails was damaged during transit. As a result the plastic ends of the side rails I ordered had cracked. I thoroughly examined everything based on the damage. I concluded the quality of the items did not meet my expectations so I returned all items.
Great Service ....Items i ordered are…
Great Service ....Items i ordered are Awesome !!!!
12-14399-42979
Item was purchased but wrong product. Ordered again and sent back. Could not send back via eBay so had to email them directly. Slow to respond and responded with unprofessional, child like grammar. Charged postage and ignored via email when wanting my postage refunded. Out of pocket!!!!!!!
Still waiting………..Awful

Risposta di Vanstyle
Very happy with my purchase
Very happy with my purchase Vanstyle products never let me down delivery is quick and reliable very happy customer
very easy to order and rapid delivery
Sold an incompatible item, not full refund, took ages
I was told an item would absolutely fit my van. It absolutely did not. No response to emails. Called and got eventually got a pick up for return booked. Waited 3 weeks, no refund, no reply to emails. Called up given more stories and sent a refund less £16.05?! They were at fault, not me. Their customer service is appalling . Save yourself the hassle and shop elsewhere. Way too hard to deal with.
Update, have called again to ask why I have not been given a full refund and got more flannel and no return of call as promised. Lots of excuses. I gave them a last chance to sort things out.

Risposta di Vanstyle
DONT BE FOOLISH
I’d just like to personally thank the YouTube “van life gurus” for convincing me that Vanstyle is the holy grail of van upgrades… because without them, I might have avoided this absolute circus 🎪
Ordered a set of running boards excitement levels high, dreams of looking like a proper van legend 🚐✨
What arrived? One cracked bit of plastic straight out the box. Premium stuff, clearly.
No problem, I thought I’ll just give them a call…
Oh wait, you can’t. The phone line appears to be more of a decorative feature than an actual communication tool 📞❌
So I emailed… and waited… and waited… and then waited a bit more…
Response? Absolutely nothing. Not even a “sorry,” not even a carrier pigeon 🕊️
Ended up buying a replacement part off eBay because, at this point, that seemed like the more professional supply chain.
Fast forward to fitting I’ll hold my hands up here, dropped a bolt into the chassis (top-level mechanic skills, I know 🔧😂).
So I email Vanstyle again to buy a replacement bolt… silence. Again.
Eventually, by some miracle, I got through on the phone only to be told they don’t sell spare bolts.
Sorry… what?!
You sell the product… but not the bolts that hold it together? Incredible business model 👏
So to summarise:
Cracked parts on arrival
Zero response to emails
Phone line harder to access than a VIP nightclub
No spare parts for their own products
All wrapped up with delivery times that feel like they’re shipping from Mars 🚀
If you’re watching YouTube reviews thinking this is the place to go take it with a shovel of salt 🧂
Absolutely awful products.
Awful service.
Awful delivery.
Just… awful.
#VanLifeGoneWrong
#AvoidVanstyle
#VanUpgradeFail
#CustomerServiceNightmare
#NotAsAdvertised
Outstanding service and quality products
Good customer service and after sales
Bonnet protector wasn't to my liking but I got sent a refund, which was really good customer service I have to say. I really didn't expect that

Risposta di Vanstyle
Bought 2 parts for my crafter which…
Bought 2 parts for my crafter which both turned out to be rubbish.
Front bumper splitter has little dents in but they couldn’t replace as it got installed as I left the protective tape on while installing and didn’t see until I’d taken it off.
Secondly rear spoiler states ready to paint and turned up needing filler and costing me more to get ready to install.
Customer service really bad. I would recommend not buying from this company full stop.
Cheap materials used.
STAY CLEAR.

Risposta di Vanstyle
VW transporter t6.1 front gloss badge
VW transporter t6.1 front gloss badge. Nicely packaged. Replaced my carbon fibre badge. Matches LV front ravenna blue black gloss bumper.
Great service
Excellent communication ensuring I was ordering the correct part.
Quick delivery and well packaged.
Easy to order online and products of…
Easy to order online and products of good quality.
I phoned to confirm fitting for my…
I phoned to confirm fitting for my vehicle. Advised part not suitable for new model. This saved a long of hassle. Ordered other items, one of which not in stock. Back ordered item being sent post free. Great products, great fit. Brilliant service
Caddy Bulbholder Issues
The product was listed as compatible with all caddy MK4's be that barndoors or tailgate. However when going to fit the new bulb holder i discovered that the two different types of rear door have different taillights and therefore different bulb holders. The part supplied was for barndoors,Not correct for my vehicle and also invalidates the "compatible with all Caddy MK4's" statement. Vanstyle do not offer bulbholders for tailgate vans on their website. When i phoned Vanstyle the gentleman on the phone simply told me two things,"We are aware of a few different Bulb holders and believe volkswagen changed them during production at some point and we provide a picture on our website so you can identify the one that you have". So i would say thats all a fair statement but could Vanstyle not help by offering the part that i need to fix my van rather than telling me just to return the product for a refund and get the item elsewhere?
Simply Put, They need to update the compatibility section of that product rather than burying their heads in the sand and pretending that Barndoors and tailgates have the same bulbholders. (Ask Your local VW dealer if they are the same)
Impressive
I deal with many companies in this field and Vanstyle are amongst the best. Great quality items, good value for money and speedy delivery. Excellent.
Easy to use website
Easy to use website, good communication and quick delivery , what more could you ask for ..
I have bought set of the wheels with…
I have bought set of the wheels with tires very happy about the purchase. Quick delivery.
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