Van National Recensioni 

1522
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Easy, no fuss experience of buying a van. Toby sent a good video of the van condition and agreed to deliver anywhere in the UK (for a small fee), which was really helpful for us The van was preppe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bloody fanatic, excellent service, told me all the information I needed, all the facts. Easy and good simple deal. Now I’ve got a van. Lewis and the team are doing a cracking job.

Valutata 5 stelle su 5

Lewis was very friendly and helpful from the first phone call to completing purchase. Nothing was too much trouble. Found plenty of options to choose from and all vans in excellent condition. Highly r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a fantastic experience at Van National... Ryan was exceptional and wasn't pushy at all. I was left to look at the vans in my own time and test drive alone. All round an excellent, professional se... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto usate

Scritti dall'azienda

Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1522)

443 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service!

Great service from the get go. Super professional and kind. Ryan has been very polite and helpful!

15 luglio 2026
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Great to hear thank you for your feedback very much appreciated

Valutata 5 stelle su 5

Professional

Friendly, courteous, helpful, knowledgeable and professional

3 luglio 2026
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Great to hear thank you for your feedback

Valutata 5 stelle su 5

Scott was great

Scott was great. we had no issues at all

27 giugno 2026
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thank you for your feedback - Van National

Valutata 1 stelle su 5

I have recently purchased a van from…

I have recently purchased a van from van national. There were a couple of marks on the van that the company covered up when I brought the vehicle. I have washed the van and they have shown up. I am still waiting on the service document from them, having asked through email and then phoned up and they said they would ring me back and they haven't. When I was buying the vehicle the text message I received wasn't very good customer service,it wasn't very polite at all. However the main man in the office was very polite and helpful when I was there buying the vehicle.

1 luglio 2026
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Risposta di Van National

Thank you for taking the time to speak with me today. I'm glad we were able to discuss your concerns and agree on a way forward.

As discussed, we're pleased that we are now getting everything sorted for you and working towards a resolution. We appreciate your patience throughout the process and look forward to bringing this matter to a satisfactory conclusion.

If you have any further questions or need any additional assistance, please don't hesitate to get in touch.

Kind regards,
Van National Customer Care Team

Valutata 5 stelle su 5

Great experience from start to finish

Great experience from start to finish, Thankyou Scott,
Highly Recommended 💯

Steve 👍

19 giugno 2026
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Risposta di Van National

Thank you for your fantastic feedback, Steve! We're delighted to hear you had a great experience from start to finish. We'll be sure to pass your kind words on to Scott.

We really appreciate your recommendation and wish you all the best with your new vehicle! 🚐

Best regards,
Van National 🚐

Valutata 5 stelle su 5

Ryan was very helpful and the overview…

Ryan was very helpful and the overview video was very professionally done and helped to convince us to travel to view the car.
Appreciated being allowed to take the vehicle for a good test drive.
Ryan was very helpful in processing the paperwork.

26 giugno 2026
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Risposta di Van National

Thank you for your wonderful feedback! We're delighted to hear that Ryan was so helpful throughout the process and that his vehicle overview video gave you the confidence to travel and view the vehicle. It's great to know you appreciated the test drive and found the paperwork process straightforward.

We'll be sure to pass on your kind words to Ryan. Thank you for choosing Van National, and we hope you enjoy your new vehicle!

Best regards,
Van National 🚐

Valutata 5 stelle su 5

Lewis was a great salesman i came into…

Lewis was a great salesman i came into store to purchase a new van for work and i have had updates throughout the whole process getting the new van ready to take away.
No pushy service just great customer service highly recommended.

23 giugno 2026
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Risposta di Van National

Hi Brandon, It's great to hear that Lewis kept you in the loop throughout. Thank you for taking the time out of your day to post this review. Take Care- Van National

Valutata 5 stelle su 5

We recently purchased two commercial…

We recently purchased two commercial vehicles from Tom at Van National, and the whole experience was outstanding from start to finish. Nothing was too much trouble for him, he went above and beyond to make sure everything ran smoothly and kept us informed throughout the process.

The turnaround was incredibly fast, and Tom made what could have been a complicated purchase completely hassle free. His professionalism, knowledge, and commitment to customer service really stood out.

We couldn't be happier with the service we received and would 100% recommend Tom and Van National to anyone looking for commercial vehicles. Thanks again for making everything so easy!

22 giugno 2026
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Wow Jane, thank you for taking the time to leave this lovely review. It's great to see Tom looked after you and everything went smoothly! It would be great to see you again - Van National

Valutata 5 stelle su 5

This is the third van I’ve purchased…

This is the third van I’ve purchased from Van National. Dealt with Tom on this occasion who kept in touch throughout with great communication. Fantastic service and great after sales care too.

19 giugno 2026
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Risposta di Van National

Thank you for your kind review Mrs. Gibbons, we appreciate the time you have taken to leave this fantastic review. Please don't hesitate if there is anything further you need. - Van National Ltd

Valutata 5 stelle su 5

Great experience

Great experience. Quality car, serviced before it left the yard.

17 giugno 2026
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Risposta di Van National

Great to hear thank you for your review - Van National

Valutata 5 stelle su 5

Superb experience

Superb experience, great communication and fast service and turnaround to receiving two vans. big thank you to Ryan for the service received.

11 giugno 2026
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Risposta di Van National

Thank you for your fab review we will be sure to let Ryan know, enjoy your new vehicle and hope we see you again in the future - Van National

Valutata 5 stelle su 5

Toby was very helpful and made sure my…

Toby was very helpful and made sure my van was ready for collection on time, very good salesman

13 giugno 2026
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Risposta di Van National

Thank you for your review great to hear Ryan did a great job, hope we see you again should the need arise - Van National

Valutata 5 stelle su 5

1st class service .

1st class service .. bought a van .. ready to pick up next day … Ryan the sales lad was easy to talk to and very efficient
Would recommend van national to anyone looking for new wheels

12 giugno 2026
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Risposta di Van National

Great to hear thank you for your feedback very much appreciated - Van National

Valutata 5 stelle su 5

Very professional company

Very professional company, sales team very polite , we dealt with guy called tom, excellent support and made it really easy to deal with.

11 giugno 2026
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Risposta di Van National

Thank you for your appreciation such a lovely review, we will be sure to pass on your feedback to Tom, thanks for purchasing from ourselves we do hope to see you again - Van National

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