Delivery was on time and everything was delivered in perfect condition. I got a free padlock and security tag that was nice.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A good price and good fast delivery service. When only part of the order initially arrived, the email response was quick and the rest of the order arrived an hour or two later. I don't like headaches... Leggi di più
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Leggi di più
L'azienda ha risposto
Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Informazioni di contatto
4,7
Eccellente
537 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 30% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to place order and delivered…
Easy to place order and delivered quickly and one time with DPD
12 febbraio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Easy to view & select as well as…
Easy to view & select as well as straight forward to order. Slight delay on delivery but overall very service.
3 febbraio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Great prices and fast delivery.
Great prices and fast delivery. Highly recommend. Have purchased 3 different cases over the past month or so.
30 gennaio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Your service was amazing
Your service was amazing, ordered one day case arrived the next day, thank you.
2 febbraio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Good customer service
Wrong colour sent originally but problem was dealt with quickly and efficiently
3 febbraio 2026
No proof of purchase was provided
Fast delivery.
I was not provided with proof of purchase like an invoice etc., so I could not upload it to Samsonite’s registration page. I sent an email to them but it was ignored.
In the meantime, I got an invoice from the shop. Thanks for that. Despite they say they resent it to me, that was the first time I received an invoice from them, and I checked the spam folder as well.
Anyway, it’s reassuring that they sorted out this issue.
12 gennaio 2026
Risposta di Valise Luggage
Dear Customer
After purchase you get an automatic order confirmation which is proof of purchase. We have emailed you a VAT invoice again as well.
Kind regards
Very happy with my purchase
Very happy with my purchase - product is light weight but appears strong and robust
15 gennaio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Great Customer Service
Having ordered 2 Samsonite suitcases they arrived promptly after ordering. Unfortunately one was damaged in transit. The problem was resolved swiftly and efficiently with a new suitcase delivered within 48 hours. I would not hesitate to use the company again.
12 gennaio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Competitive pricing and excellent service
Price was the most competitive I could find having searched a number of luggage sites including OEM.
Order placement was very easy and goods arrived 2 days later with no issues.
12 gennaio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Good price
Good price
Great delivery using DHL as you can chnage the delivery date etc.
Well packaged
5 gennaio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Very efficient and helpful service-next…
Very efficient and helpful service-next day delivery -excellent clarity on delivery and time slots
9 gennaio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
My new backpack arrived quickly as…
My new backpack arrived quickly as promised. With the discount I was able to order next day delivery for slightly less than the full price.
2 gennaio 2026
Very helpful and quick to respond
Despite delivery problems due to storms, Valise kept me fully informed both by phone and email and although a day late the luggage was delivered as soon as possible . Thank you
8 gennaio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Great quality product & fast delivery
8 gennaio 2026
Excellent price and service
Excellent price. Fast despatched delivery delayed by courier due to weather conditions but arrived 1 day later.
8 gennaio 2026
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