Delivery was on time and everything was delivered in perfect condition. I got a free padlock and security tag that was nice.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
A good price and good fast delivery service. When only part of the order initially arrived, the email response was quick and the rest of the order arrived an hour or two later. I don't like headaches... Leggi di più
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Leggi di più
L'azienda ha risposto
Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Informazioni di contatto
4,7
Eccellente
537 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 30% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My experience has been brilliant
My experience has been brilliant, all other retailers that I viewed online was a 3-4 day delivery window. I ordered a Samsonite Garment Bag yesterday morning (Friday 13th) and it was delivered pre 10am next day via DPD. Any other item of luggage I require I will certainly place my order with Valise.
14 marzo 2026
Non scritta su invito
Risposta di Valise Luggage
Great, happy to hear thank you!
Risposta di Valise Luggage
Thank you appreciate the great feedback!
Risposta di Valise Luggage
Thank you appreciate the great feedback!
great customer service
Ordered the suitcase as needed it to arrive prior to a trip that was 10 days after ordering, and delivery was set at 2-3 days. Received notification that the suitcase had been sent to DPD and was due to arrive 3 days after ordering- great. Day of delivery received notification from DPD that there was an issue. No further updates received. So after 5 days sent Valise an email complaining about non delivery. Very shortly after sending I received a phone call from them apologising and then advised that it was likely that DPD had lost the case. They were happy to send out a replacement. Unfortunately it would not arrive before my trip, but I was happy for them to send. Case was received promptly. I have not used it yet but my daughter who took delivery advised that it felt sturdy, strong handle and good wheels. Only time will tell!! But great customer service to resolve the issue as soon as they were made aware.
20 febbraio 2026
Risposta di Valise Luggage
Glad to hear the issue was sorted!
Great quality lighter weight and easy…
Great quality lighter weight and easy to manoeuvre.
6 marzo 2026
Risposta di Valise Luggage
Thank you appreciate the great feedback!
All good received next day
2 marzo 2026
Risposta di Valise Luggage
Thank you appreciate the great feedback!
Risposta di Valise Luggage
Thank you appreciate the great feedback!
The website was clear and accurate
The website was clear and accurate. The luggage arrived on time and has already been used. Very happy with the items and service from Valise.
20 febbraio 2026
Risposta di Valise Luggage
Thank you appreciate the great feedback!
Excellent service
Item arrived very quickly and in excellent condition as was very well wrapped.
25 febbraio 2026
Risposta di Valise Luggage
Thank you appreciate the great feedback!
Risposta di Valise Luggage
Thank you so much for the great feedback!
Delivered on time - next day!
Needed a new case on short notice, competitive pricing. Delivered next day no issues at reasonable delivery cost.
23 febbraio 2026
Risposta di Valise Luggage
Thank you so much for the great feedback!
Excellent Service
Easy ordering, item received quickly and we were kept informed about delivery. Very pleased with purchase.
11 febbraio 2026
Risposta di Valise Luggage
Thank you so much for the great feedback!
Risposta di Valise Luggage
Thank you so much for the great feedback!
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Great service
16 febbraio 2026
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
Risposta di Valise Luggage
Thank you for taking the time to leave us such great feedback!
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