Delivery was on time and everything was delivered in perfect condition. I got a free padlock and security tag that was nice.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A good price and good fast delivery service. When only part of the order initially arrived, the email response was quick and the rest of the order arrived an hour or two later. I don't like headaches... Leggi di più
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Leggi di più
L'azienda ha risposto
Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Informazioni di contatto
4,7
Eccellente
537 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 30% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very good experience
Easy to navigate website, great price, very speedy delivery. Thank you
11 maggio 2026
Risposta di Valise Luggage
Thank you so much for the great feedback!
Quick !
Quick !! Same case other suppliers , ridiculous delivery times . You said 2 days , was actually 3 , but great service . Holding stock and quick shipping gets you sales … keep at it !!
11 maggio 2026
Risposta di Valise Luggage
Thank you so much for the great feedback!
Risposta di Valise Luggage
Thank you so much for the great feedback!
Valise offered a promotion which made…
Valise offered a promotion which made this the best option for my purchase. Thrilled with my purchase.
5 maggio 2026
Risposta di Valise Luggage
Thank you so much for the great feedback!
Delivered promptly and very well…
Delivered promptly and very well packaged, product as described and very good quality
5 maggio 2026
Risposta di Valise Luggage
Thank you so much for the great feedback!
Genuine Sale Offer
Bought a Sampsonite restacked cabin bag at £90 less than most other stores. Delivery took 4 - 5 days & the bag is great.
5 maggio 2026
Risposta di Valise Luggage
Thank you so much for the great feedback!
Delivered when they said they would and…
Delivered when they said they would and supplied what they indicated. Packaging was acceptable.
5 maggio 2026
Risposta di Valise Luggage
Thank you so much for the great feedback!
Risposta di Valise Luggage
Thank you so much for the great feedback!
Risposta di Valise Luggage
Thank you!
Never received the item and have had no…
Never received the item and have had no response from the retailer and no refund etc
2 marzo 2026
Risposta di Valise Luggage
Dear Customer
I am sorry to hear, the item was sent out after you placed the order. We have looked into this, as no one was home DPD then decided return the backpack back to us which we are yet to receive yet. We have sent out another one today.
Please check on your emails, DPD will text and email a one hour time slot tomorrow. If you are not at home you can re arrange it.
Sorry for any inconvenience
Kind regards
Valise Luggage
What a great company
What a great company, bought an expensive bag from them and when there was a delivery problem they went over and above. Would highly recommend and thank them and their staff for their brilliant customer service. Thank you and would not buy from anywhere else
29 aprile 2026
Non scritta su invito
Risposta di Valise Luggage
Thank you for the great feedback
Great service
Great service. Easy to buy on line with an added 10% off my first purchase. Speedy delivery. Love my new ROKA bag.
27 aprile 2026
Risposta di Valise Luggage
Thank you for the great feedback
Risposta di Valise Luggage
Thank you!
Risposta di Valise Luggage
Thank you for the great feedback
Good to find delivery to the Channel…
Good to find delivery to the Channel Islands. Delivery was however VERY expensive give that Royal Mail will deliver at a fraction of that cost. Delivery was also delayed twice no explanation other than ‘unexpected delay’
Product is as expected
14 aprile 2026
Risposta di Valise Luggage
Thank you for the feedback, yes sadly to Channel Islands with DPD who we have a contract with charge more. We will look to review this.
Kind regards
James - Valise Luggage
Risposta di Valise Luggage
Thank you so much!
Excellent communications and service
14 aprile 2026
Risposta di Valise Luggage
Thank you for the great feedback!
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