They provide a great service with knowledge throughout with good quality products and they also deliver when they say they are going to. Never had any issue with their stock levels. We also send our c... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered about 30sqm of Amorim cork planks; order process was simple and quickly agreed a convenient delivery day. Product looks great, a couple of packs were slightly damaged in transit but I was imme... Leggi di più
L'azienda ha risposto
Ordered some stain remover for my oak floor late yesterday afternoon and it has just been delivered this morning, so quick, very well packaged and a little packet of sweets too, made me smile, excepti... Leggi di più
Katie was really helpful advising us of the best flooring option for our needs. Great selection and quickly found our ideal colour, look and material. The showroom layout with pull out drawers makes i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di pavimentazioni in legno e laminato
- Negozio di materiali da pavimentazione
- Fornitore di legname
Informazioni su V4 Wood Flooring
Scritti dall'azienda
Bring nature inside with beautiful wood floors and walls from V4.
Explore our extensive collections, featuring a wide range of wood flooring styles including plank, herringbone, and chervon designs, available in a wide range of tones and finishes to help you find the perfect match for your project.
Alongside our engineered wood ranges, we offer cork floor and wall collections, durable wood-effect SPC click vinyl flooring, stylish wooden wall panels, and more.
You can order unlimited free hand-sized samples directly from our website, making it easy to compare options from the comfort of your home. When you're ready, visit your nearest approved V4 retailer showroom to take the next step.
As one of the UK’s leading wood flooring brands, we’re also committed to reducing our environmental impact. All of our hardwood is responsibly sourced from well-managed, sustainable forests.
Informazioni di contatto
V4 WOOD FLOORING, GREENBAYS PARK, CARTHOUSE LANE, GU21 4YP, WOKING, Regno Unito
- 01276 488099
- team@v4.co.uk
- v4.co.uk
Browse our collections
4,7
Eccellente
260 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Requesting Wood Samples
I requested wood samples to colour match planking for our floor refresh.
The selection and ordering was easy and the samples arrived very quickly.
1 ottobre 2024
Risposta di V4 Wood Flooring
Thank you for your review! We're glad to hear that you found the selection and ordering process easy, and that your wood samples arrived promptly. We hope the samples help you find the perfect match for your floor refresh!
If you have any further questions or need additional assistance, feel free to reach out.
V4 - Classy Company Offering Great Products & Advice
Firstly, the showroom is a very stylish & impressive place to visit. We turned up without an appointment, but were shown around by Jon, who was friendly and very knowledgeable...plus we had a great coffee too. The options are clearly laid out and it was easy for us to narrow down to our favourite colours and styles. Plenty of advice on how to care for the wood going forward too. We have chosen an engineered wood for our living room/kitchen and another for bedrooms. Jon provided us with 3 partners who will now be able to quote to supply and fit these items. A great find for anyone looking for a quality company offering a great product.
4 ottobre 2024
Non scritta su invito
Risposta di V4 Wood Flooring
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience at our showroom. It’s great to know that Jon made you feel welcome and provided helpful guidance throughout the selection process. We're glad you enjoyed the coffee, too!
Thanks again for your kind words and for choosing us! If you need any further assistance, we’re always here to help.
Still waiting to hear from 3 retailers…
Still waiting to hear from 3 retailers and V4 on where I can actually purchase.
21 settembre 2024
Risposta di V4 Wood Flooring
Thank you for your feedback, and we're sorry to hear about the delay in hearing from the retailers. We understand how important it is to get timely information, a member of the team has sent you an email.
Thank you for your patience, and we appreciate your understanding. Please feel free to reach out if you have any other questions.
Wonderful floor and showroom
29 agosto 2024
Non scritta su invito
Risposta di V4 Wood Flooring
Thank you very much for taking the time to review your visit to our Surrey Design Centre. It is fantastic to hear about your positive experience and the team will be so pleased that they were able to help you understand the products, and discover some great options that could work for your home. If you need any further support or advice please don't hesitate to contact us.
Ordered samples arrived quickly
Ordered samples which arrived quickly, received notification in advance which ones were not available, great service.
15 settembre 2024
Risposta di V4 Wood Flooring
Thank you for sharing your positive experience. If you would like to discuss your selection with us please feel free to call the team on 01276 488099 or email enquiries@v4.co.uk
Risposta di V4 Wood Flooring
Glad we could help, if you have any questions regarding your selection please don't hesitate to contact us
Sample sent within a week of request
Sample sent within a week of request. Very impressed
22 agosto 2024
Risposta di V4 Wood Flooring
Thank you very much for taking the time leave your positive review. Please don't hesitate to contact us, should require any advice regarding your sample selection.
Samples.
Only ordered samples.
But they arrived as described very timely and well packaged.
Now working on decision whether to choose this type of flooring. Discussing with our builder.
Thank you.
17 agosto 2024
Risposta di V4 Wood Flooring
Hi Jennifer, Thanks for sharing your positive experience. If you would like to discuss your selection with us please feel free to call the team on 01276 488099 or email info@v4.co.uk, we are here to help with any technical questions you may have.
Ordered a sample twice and both haven’t…
Ordered a sample twice and both haven’t showed up
7 agosto 2024
Risposta di V4 Wood Flooring
Dear Charlotte
I am so sorry you haven’t received your free sample selection. We aim to dispatch our samples within 1 working day using a Royal Mail 1st class service. So delivery should have be within 2 working days of your dispatch confirmation. Your free sample order will be resent today on an overnight special service to be with you tomorrow. Once again we apologise for the inconvenience caused.
Yours Sincerely
Richard
A flooring dream retail experience
I had a great experience at the v4 showroom near Woking. It’s a fabulous building and so well thought out in terms of the different display options for flooring to help aid a decision. It was so refreshing to have such helpful and knowledgeable care and guidance - if only all retail experiences could be like this! Thank you
6 agosto 2024
Non scritta su invito
Risposta di V4 Wood Flooring
Dear Emma, thank you very much for reviewing your experience at our Surrey Design Centre, we are always pleased to hear a visit has been worthwhile. Please don't hesitate to contact us, should require any further assistance.
Just ordered one sample.
Just ordered one sample.
Ve order to be fitted by local partner, Welland Floring.
3 agosto 2024
Risposta di V4 Wood Flooring
Thanks so much for sharing your positive feedback. If you should require any further assistance from the team at V4 please don't hesitate to contact us.
Wonderful Parquet herringbone flooring
This is top quality from the moment the first perfectly packed box of flooring is opened to seeing a thing of beauty which is the completed floor.
Superb in every way.
2 agosto 2024
Risposta di V4 Wood Flooring
Hi Steve, thanks you so much for taking the time to review your positive experience, we are so glad you are happy with your chosen floor and please don't hesitate to contact us, should you require any further assistance.
Great service and Quick Delivery
Great service. Quick delivery. Quality products. A+++++
27 luglio 2024
Risposta di V4 Wood Flooring
Thanks so much for reviewing our free sample service, if you should have any questions regarding your selection please don't hesitate to contact us.
Risposta di V4 Wood Flooring
Thanks so much for reviewing our free sample service, if you should have any questions regarding your selection please don't hesitate to contact us.
Still haven't received the samples
24 luglio 2024
Risposta di V4 Wood Flooring
Dear Sian
I am sorry you haven’t received your free sample selection. We aim to dispatch our samples within 1 working day using a Royal Mail 1st class service. So delivery should have be within 2 working days of your dispatch confirmation. Your free sample order will be resent today on an overnight special service to be with you tomorrow. Once again we apologise for the inconvenience caused.
Yours Sincerely
Richard
Risposta di V4 Wood Flooring
Thanks Rachel
Ordered a few samples of Engg wood and…
Ordered a few samples of Engg wood and they came quickly. Great choice or product and we'll shortly be ordering for our whole Ground floor.
7 luglio 2024
Risposta di V4 Wood Flooring
Fantastic and thank you so much for reviewing your free samples!
Outstandingly positive experience
I needed a small amount of flooring for a repair job. From the outset, I was given outstanding help by V4 in terms of sending a sample, giving a recommendation re a repair specialist, and finally supplying and delivering a small quantity sufficient for the job.
I have never before encountered such a high degree of helpfulness given so willingly and with considerable charm too. Highly impressed by V4.
15 luglio 2024
Non scritta su invito
Risposta di V4 Wood Flooring
Hi David
Thanks you very much for taking the time review your experience with our customer service team. So pleased we were able to help, if you require any further assistance, please don't hesitate to contact us.
Risposta di V4 Wood Flooring
Your very welcome, thanks for the review!
Risposta di V4 Wood Flooring
Hi Sean, Thank you very much for taking the time to leave your positive feedback
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.