UwU4Dogs Recensioni 

235
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

UwU4Dogs are very competitively priced, they offer a great variety dog food. From placing the order, delivery is fast. A great company to deal with and I am more than happy to recommend.

L'azienda ha risposto

Valutata 5 stelle su 5

Straightforward ordering with a discount for being a first time customer, no complaints from me, I’d have no qualms using this company again

L'azienda ha risposto

Valutata 5 stelle su 5

Quick delivery of the exact product I ordered at a good price. The only strange thing is that I've ordered from here 3 or 4 times now and not once has my name been correct on the packaging postage sti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great prices,quick free delivery ,just wish you could be contacted by phone but I know MANY companies do not have phones these days but for older people who don't know internet well this is a problem... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per animali

Scritti dall'azienda

UwU4Dogs is your trusted source for premium dog food, offering a curated selection of top-quality brands. We focus on your pet’s health and happiness, providing only the best products to ensure your furry friend thrives. Shop with us for nutrition that delivers joy!


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

235 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(235)

93 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First time I used this company

First time I used this company, internet search showed best price for my skinners including free delivery. Turned out to be the right decision ..! super fast delivery and great price, wouldn’t hesitate to use again .

4 agosto 2025
Non scritta su invito
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

Good price and fast delivery

Good service and on time delivery

25 luglio 2025
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

Bargain

Nice price offer,delivered exactly what ordered good quality

25 luglio 2025
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 1 stelle su 5

Ordered, charged & failed to deliver

Although ordering a specific dry dog food when there was no indication they had no stock, they still took the money. After chasing the order, and receiving a reply that the shipment was delayed due to staff shortages, it still didn’t arrive. After well over a week, they decided to cancel the order and took another few days to refund me. It is likely they didn’t have the stock ordered, but were not honest enough to admit it if that was the case.

4 giugno 2025
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you for your feedback, and we’re truly sorry for the inconvenience and frustration this experience has caused.

We understand how disappointing it is to place an order—especially for something important like your pet’s food—only to face delays and uncertainty. Unfortunately, we have been dealing with some unexpected stock and staffing shortages, and while that’s no excuse, it has impacted our ability to fulfill some orders promptly.

We can confirm that your refund was issued immediately to your original payment method once the cancellation was processed. We genuinely regret the lack of clear communication around stock availability and are taking steps to improve transparency going forward.

Valutata 5 stelle su 5

a***** service from chat service was…

a***** service from chat service was prompt and quick to resolve my issue my order had arrived damaged nothing of uwu4dogs's fault but they were quick to resolve it.

6 giugno 2025
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

Received a prompt to leave review

Received a prompt to leave review, and happy with order and service received

11 giugno 2025
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

Spoke to agent on live chat where my…

Spoke to agent on live chat where my order was service was good can't complain

5 giugno 2025
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 1 stelle su 5

No package no resolution

I ordered from them because there was a delay with my subscription order from Amazon. No product delivered, when I contacted them they stated that it had been delivered as courier proof? I did NOT receive the item and when contacted they did not apologise until i mentioned it and kept insisting i needed a number off the packaging before they could proceed. Not resolved as I was unable to provide evidence lesson learnt and won't be ordering from them in the future unfortunately. ****NO REFUND AS OF 18/06/25***STILL NOT RECEIVED A REFUND as their reply stated 23/7/25

14 giugno 2025
Non scritta su invito
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you for your message, and I truly appreciate you taking the time to share your experience.

I’m very sorry to hear about the frustration and inconvenience caused by the delivery issue and how your concerns were handled. That’s certainly not the level of service we aim to provide, and I completely understand your disappointment.

While I’m glad to confirm that a refund has already been issued, I want to sincerely apologise for how the situation was managed—especially that an apology was not offered earlier, and for any impression that we were unhelpful. We’re actively reviewing how we handle these types of cases to ensure they’re dealt with more empathetically and efficiently in the future.

We value your feedback and will take it onboard to improve. If there’s anything further we can do to make this right, please don’t hesitate to reach out.

Valutata 5 stelle su 5
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

Awesome price

Awesome price. Saved me some money from buying elsewhere. Fast delivery but I didn't know when it was dispatched or when it was arriving. No information was sent out to say when it was on the way but it did arrive safely with a neighbour.

26 maggio 2025
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

Competitive prices and superfast…

Competitive prices and superfast delivery.

26 maggio 2025
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 3 stelle su 5

A generally tedious process throughout

Item was slow in arriving-I was told it had been reordered as it was damaged in transit-I was given a later date so had to purchase another locally-however, it arrived after I’d just returned-courier left gates open whilst ‘trying to access premises’ despite a safe area being very evident-dogs were put at risk-generally tedious process!

25 maggio 2025
Logo di UwU4Dogs

Risposta di UwU4Dogs

We're really sorry to have let you down with your recent order. It's disappointing to hear about the delay and the inconvenience caused by the damaged parcel and unexpected delivery timing. While damage in transit is quite rare, we completely understand how frustrating this must have been—especially given the added concern with the courier leaving your gates open and putting your dogs at risk.

Although we don't have direct control over courier behavior, we take your experience seriously and will be reporting this feedback to the carrier to help prevent similar issues in the future.

Thank you for your custom, and we truly hope your next experience with us is a much smoother one. Wishing you a great day.

Valutata 5 stelle su 5
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 1 stelle su 5

Not the best experience.

I used UwU4Dogs because it was the best price on a Google search, and the reviews in the main were good.
Once purchased I received an automated email stating my order was ready to be shipped. I heard nothing after that, so 4 days later I contacted them to find out when I can expect my dog food as I was running low.
I got a quick reply stating my order was delivered yesterday, but it wasn’t. When I told them this they made further enquiries and then informed me the delivery was actually returned to them, damaged!
I do wonder what would have happened if I hadn’t contacted them, as they didn’t make contact with me first.
I did get an apology and I’m waiting for a refund. I couldn’t trust the same thing happening again.
Other companies offer an almost next day service, with dispatch and delivery information at every stage. In future I’d rather pay more and know I will be getting the goods I pay for promptly.
I cannot recommend this company after my experience.

26 maggio 2025
Non scritta su invito
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you for taking the time to share your experience — I’m truly sorry for the inconvenience and frustration you encountered with your recent order.

While I’m glad we were able to respond promptly, provide an explanation, and issue your refund swiftly once the issue was identified, I completely understand how the lack of initial communication about the damaged delivery would have been concerning. You’re absolutely right — we should have reached out as soon as the parcel was returned to us, and I sincerely apologise for that oversight.

We always strive to provide excellent service, and it’s disheartening to hear we fell short in your case. Feedback like yours is crucial for helping us improve, and we’re actively reviewing how we handle delivery exceptions so customers aren’t left in the dark.

That said, we’re a little surprised to see a 1-star review given that your query was resolved quickly and a full refund was issued without hesitation. We completely respect your decision to shop elsewhere going forward, but if there’s anything more we can do to restore your confidence in us, please don’t hesitate to let us know.

Wishing you and your pup all the best.

Valutata 5 stelle su 5

Excellent service was pleased with my…

Excellent service was pleased with my delivery and customer service was great. I was pleasantly surprised how quick my delivery was, we've now ordered 2nd time around and our first order took awhile but our 2nd order arrived next day of ordering. Will order again

1 maggio 2025
Non scritta su invito
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

5 star

5 star, will buy again reliable

2 maggio 2025
Non scritta su invito
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

quick delivery service was good sent…

quick delivery service was good sent them an email asking when my order would arrive prompt responses even on weekends!

25 aprile 2025
Non scritta su invito
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

excellent service I emailed them to ask…

excellent service I emailed them to ask when my order would arrive immediately responded even on a sunday. A++ my dog is now happy and as am I as I got a discount with my order

13 aprile 2025
Non scritta su invito
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Valutata 5 stelle su 5

very quick delivery have become a…

very quick delivery have become a regular go to for my lily's kitchen now thank you

17 aprile 2025
Non scritta su invito
Logo di UwU4Dogs

Risposta di UwU4Dogs

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più