I had ordered shirts for may 18 month old granddaughter who unfortunately had an accident and received 2nd degree burns on her chest. I emailed UV Skinz and their customer service (Erica) respond... Leggi di più
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I have a history of melanoma, and I find it easier to wear protective clothing than sunblock. UV Skinz fits the bill with style. I got a coupon in the mail two weeks ago, which reminded me that I wan... Leggi di più
L'azienda ha risposto
I had some difficulty with the post office delivering my package, but the customer service from UV Skinz was truly top-tier. They were incredibly responsive, kind, and helpful throughout the entir... Leggi di più
L'azienda ha risposto
It is a pleasure to submit a review for this company. High quality product. Superb customer service. Thoughtful and timely follow-up. Exceeded my expectations in every way. They are truly a ‘best prac... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
Informazioni di contatto
14914 Camage Ave, 95370, Sonora, Stati Uniti
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
4,8
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing customer service and very quick…
Amazing customer service and very quick delivery. The products are of high quality.
17 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Candy,
Thanks so much for your review. We aim to provide the best customer service to our customers, as well as ensure prompt and speedy delivery. We're glad you feel taken care of! We can't wait to fulfill your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Very well made product
Very well made product, so far very pleased.
16 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello,
Thanks for taking the time to share your product review. We are pleased to hear you are satisfied with the product, but also wanted to reach out and inquire if there is anything we can do to improve your overall order experience. Please call us at 877-887-5469 with any suggestions you might have on how we can deliver a 5-Star experience to you next time! Have a wonderful day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Prompt service and perfect fit
Prompt service and perfect fit! My husband loves his new shirt!
16 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Deborah,
Thanks for taking the time to leave a review. We're so happy your husband loves his Mens V-Neck SS Sun & Swim Shirt. We look forward to providing all of your future sun protection needs. Have a wonderful day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
I really Love your product but too much Duty,Tariffs and taxes to import to Canada
I really Love your product, It is well made and has great design.
I am a very sensitive sun with fair skin and love the outdoors.
I can't believe your one of a few making high quality UV sun wear.
My only problem was that I purchased a few items to go on a trip to maui and received them only to find out I had to pay an enormous amount of duty, tariffs and taxes almost $100.00 to get my new UVskinz from the post office! I live in British Columbia Canada and shopped on your web site getting some great deal on sale stuff and bought some regular stuff too because it is a great product. they charged me 18% on the US $ stated value not sale price. Making my great deal on great stuff not such a great deal! I was going to outfit the whole family but cannot afford to spend my hard earned Canadian dollars on cross border shopping. :(
I will not be able to recommend this great product to any one in Canada as the price becomes Gucci pricing with Duty,Tariffs, processing fee and taxes.
Love your stuff Neil & Co.
16 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Neil,
Thanks so much for taking the time to leave a review despite your unfortunate experience. I am sorry to hear that the duties/taxes assessed to your order by Canadian Customs officials were done incorrectly, due to our mistake. We take full responsibility for neglecting to change the order total to the price that reflects the sale items. This was an oversight that unfortunately happened on your order but is not reflective of the usual UV Skinz protocol. In an effort to make this situation right, we have refunded your shipping cost as well as applied an additional 15% discount to your order in the hopes that this refund would compensate for the over-charge of the value assessed by customs.
Thanks again for sharing this frustrating situation with us and doing so with integrity and tact. We aim to do whatever we can to make this experience right and leave you feeling heard and taken care of. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
BEST SUNSCREEN EVER
UV SKINZ is the best sunscreen on the market today! I have purchased MANY garments for myself and my family. They are comfortable and fit well in addition to being a great sunscreen substitute. I'm looking forward to any new items there will be in the next catalog! Thank you, UV SKINZ
15 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Judith,
Thanks for your glowing review! We so appreciate your business and are ecstatic to have exceeded all of your expectations. We look forward to providing you and your family sun protection apparel in the future. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
One item is too large and i am…
One item is too large and i am returning for a smaller size. Skin protection is a must and I really appreciate you including plus sizes.
14 ottobre 2018
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Risposta di UV Skinz
Hello,
Thanks for taking the time to share your review. Please let us know how the exchange process goes for you and if there is anything we can do to improve the experience. Thanks for trusting us to provide you with top-notch skin protection! Have a wonderful day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
always can count on good quality…
always can count on good quality swimwear
13 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Michele,
Thanks so much for your review. We are thrilled we could provide you with a 5-Star customer experience. UV Skinz aims to provide our customers with the highest quality UPF 50+ swimwear at an affordable price point. Thanks for shopping with us! Have a sun-safe day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
My daughter loves it !
11 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Vandy,
Thanks for sharing your feedback with us. We are happy to hear your daughter loves her Full Zip Water Jacket and H20 Snap Back hats. Thanks for supporting our mission to spread sun protection awareness at a young age! Have a fantastic day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Great!
Yes! This company is great.
After some nasty cancer, I’m terrified of the sun that I love.
UV Skinz was a great discovery! Their products are pricy, but high quality.
Great service.
Love everything I’ve purchased!
Only wish I had a bigger budget!
11 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello JB,
Thanks so much for your review. It means so much to us that our products allow you to spend time in the sun again, worry free! We will be sure to pass your compliments along to our Design Team and Customer Service Team. We look forward to providing your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
The clothes are worth every dime you…
The clothes are worth every dime you spend! And the delivery is so quick--love shopping on the site!
10 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Denise,
Thank you for taking the time to leave a review. We love getting customer feedback and are so happy to hear the product and delivery exceeded your expectations! We look forward to fulfilling your future sun protection needs. Have a fantastic day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Staff I talked to on the phone were…
Staff I talked to on the phone were great and the product was great. Will order again in the future.
10 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Margaret,
We are so pleased to hear you had an overall excellent customer experience. We can't wait to receive your next order! Have a sun-safe day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Shirts fit GREAT
Shirts fit GREAT. EVEN FOR BIG GUYS!!! Neck holes are tighter than expected. Really get a cooling sensation with a damp shirt and a nice breeze. Disney World must, and not just in the pool.
9 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello,
Thanks for your review! We appreciate your feedback and are happy to pass along the neck hole design insight to our Production Team for future consideration. We look forward to fulfilling your sun protection needs in the future. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
I bought it for my granddaughter
I bought it for my granddaughter, she is a swimmer in Florida and I wanted that extra protection for her
8 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Joan,
Thanks so much for sharing your feedback with us. Customer feedback is very important to us and we would love to know how we can improve your shopping experience for next time so you feel 100% satisfied. We hope your granddaughter is happy with her UV Skinz products and are happy to help with any questions she might have. Feel free to call us to chat if you have any suggestions on how we can improve. Have a great day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Best Boatd shorts ever!
Absolutely love this shorts! I took them on a spa trip and they were perfect. I wasn't sure if they had any stretch in the material and was concerned about the Velcro flaps for the fly. Both worked well and no issues with gaping open. So glad I ordered three pairs in different colours while on sale. Taking them too Cancun last week in Oct and super excited with three awesome colors!!!
8 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Michelle,
Thanks for your awesome review! We are happy you love your Womens Board Shorts and hope you enjoy your time in the with them on your trip! UV Skinz aims to create quality products that allow our customers to have full peace-of-mind in the sun. We look forward to fulfilling your sun protection needs in the future. Have a great day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Great company
Great company! Fast shipping. High quality products at reasonable prices. Great selection of styles and colors. Very pleased!
6 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello,
Thanks for taking the time to leave a review. UV Skinz works hard to provide our customers with quality products and a 5-Star customer service experience to match. We are glad to have exceeded your expectations. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Love the swimsuit but the customer…
Love the swimsuit but the customer service is like it used to be back in the day when companies cared about their customers. For that reason, I’ll likely never get a swimsuit any where else!
5 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Tiffany,
We are so appreciative that you took the time to share your positive customer service experience with us. We work hard to give our best selves to our customers so it's great to know you feel taken care of. We are thankful for your business and we hope to provide all of your sun protection needs in the future. Thanks for supporting our mission to spread sun protection awareness! Have a great day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Wonderful quality
Wonderful quality, great fit. Very satisfied with product. I highly recommend it.
4 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Michele,
Thanks for taking the time to leave a review. We love hearing that you are so satisfied with your UV Skinz products, and we appreciate your customer loyalty. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
I always had to limit my sun exposure…
I always had to limit my sun exposure to about 20 minutes during the hottest rays, and all summer in Greece, I could get in the sea any time of day or night. Really amazing. No more slathering my body with sunscreen and needing to shower or feel terrible the rest of the day. Fantastic!
4 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Caryn,
Wow, we are so happy to read how UV Skinz has changed how you spend your time in the sun! Thanks for supporting our mission to protect people all over the world from the harmful effects of UV radiation. We look forward to providing your future sun protection needs. Have a great day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
I love the hat which I wear mainly…
I love the hat which I wear mainly playing golf. The problem is that it is very windy here. Even with the tightening band, I have trouble keeping it on my head on a windy day. Aside from that, I think it is an excellent product.
4 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Winston,
Thanks for sharing your constructive feedback with us. We apologize that your Mens Bucket Hat is not meeting your expectations. We have passed your feedback on to our Production and Design Department for future consideration. If you have any other suggestions we would love to chat with you. We can be reached at 877-887-5469 Monday - Friday, 8 am - 5 pm PST. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Great company, customer oriented.
The best customer service. (Nicole) Sign up for emails to get the great sales and a discount off your first purchase. High quality material! I am so impressed. The material is made to last and not break down as soon as you wear it one season. Thank you for the flawless ordering process UVSKINZ!
4 ottobre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Hillary,
Thanks for leaving a review. We are lucky to have Nicole as a part of our team and greatly value how she always gives her best self to the customers! Thanks for sharing your feedback about the material quality as well, we look forward to doing more business with you in the future. Have a fantastic day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
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