I couldn't fault William or Alex for helping us change our electricity and water suppliers. They went above and beyond and made sure everything was perfect before organising the changeover.
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Scopri cosa dicono le persone
They have been our Utility broker for some years & have always served us well locating the best contracts available to us. They have also given us unlimited support in recent times sorting out the m... Leggi di più
L'azienda ha risposto
Excellent customer service. Doris always responds to emails and queries, gives frequent updates and pursues any issues until they are resolved, usually with a positive outcome. She is so pleasant and... Leggi di più
L'azienda ha risposto
We have been using Utility Aid for several years now and have always been looked after by Jodie-Lee. With the amount of energy brokers cold calling our charity, touting for business, it gives us great... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
There’s nothing special about the energy we sell. In fact, it’s exactly the same energy as all our competitors provide. But there is something special about the way we do it. Where others complicate the process, we simplify it. Where others confuse customers with hidden terms, we’re an open book. And where others do all they can to make as much money from their customers as possible, we do all we can to make as little. Everything we do, we do it differently. Our customers are a privilege. One we’ll never take advantage of.
Informazioni di contatto
4th Floor of The Hub, Navigation Wharf, Carre Street, , NG34 7TW, Sleaford, Regno Unito
- 08081788170
- Communications@utility-aid.co.uk
- utility-aid.co.uk
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Excellent Service
This is our second experience using Utility Aid. First time to organise our water supply and now, our electricity. On both occasions, everything was handled so smoothly and efficiently. From first point of contact with Jasmine through handover to Alex for the water and William for the electricity contracts - the whole experience was headache free and sorted super quick. I can thoroughly recommend Utility Aid and their excellent team members.

Risposta di Utility Aid
Great service and communication again…
Great service and communication again from Kristian. New supplier sourced quickly and effortlessly. Great service as always.

Risposta di Utility Aid
What wonderful help!
What wonderful help!
We are a small CIC moving into our first premises, without a clue of the process involved in sorting out utilities. Energy Consultant, William Dow has been so kind, helpful and patient and has found us the best electricity option (in these difficult times). So grateful for all of the support. Thanks, William!

Risposta di Utility Aid
Utility Aid
Utility Aid, checked all of our invoices and found that some were eligible for a lower rate of VAT - this has now been actioned and we are already seeing savings.
Thanks to Trace and Viktorija for all your help with this.

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Knowledgeable and helpful
Alanna Henderson was very knowledgeable and helpful in resolving a problem that had arisen. She kept me informed at each stage and the issue was resolved satisfactorily.

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Utility Aid are amazing
Utility Aid have not only been amazing in helping us locate a green energy provider, they also recovered £1000's in incorrect overcharges on our behalf. I couldn't recommend them more highly.

Risposta di Utility Aid
best help ever
I have be dealing with Utility Aid for a number of years and they are amazing, I work very closely with Jodie Lee Cross who has always gone above and beyond what i would expect, whenever i have a problem with a supplier (we have had a lot over the years) I email Jodie and with a short time she will reply and get everything going to get it sorted. Also when I need new contracts (3 yearly) Utility Aid have always got me fantastic deals with no hassle or hard work from my side. i had a problem yesterday emailed Jodie in the afternoon and the team at utility aid are on it 9am this morning. can't ask for more that that. :)

Risposta di Utility Aid
Excellent company
Utility Aid has helped our church find really good quotes for our energy supplies. As a real plus they also check at no cost to us the invoices from suppliers and have recently managed to obtain a refund for overcharged invoices.
Excellent work and really good customer support.

Risposta di Utility Aid
Many thanks
Over a very long period of almost two years, Utility Aid has helped us with difficulties with Scottish Power, including a wrong address which prevented us leaving an expensive contract with them. They have gone above and beyond the call of duty in sorting out issues (including with Royal Mail over postcodes) and have always kept us informed and up-to-date.

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Great Service
Alanna and Alex handled our two procurements professionally and in a timely manner, sourcing alternatives and helping us secure great deals for the College.

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Excellent service
Alex had a great quote sourced for the water and sewerage at our scout hut super quick. Great value. Easy process.
Highly recommended.

Risposta di Utility Aid
Been using Utility Aid for some number…
Been using UtilityAid for some number of years.My regual contact, Nathan Jones, has always been on the ball with price updates and responses to keep us ahead of the Game!

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Excellent communication
I have found this company to be very helpful, taking the stress out of looking for different providers. Response is always immediate.

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Would recommend.
Danny Armstrong and Alex Jennings were very helpful and made the entire process of renewing our water contracts very easy. Would recommend.

Risposta di Utility Aid
Utility Aid - Assistance
Utility Aid - Assistance
Thank you to Kristian for his help and support with arranging the Parish Council's gas and electric services over the last couple of year. Kristian is always supportive and responsive (even when I ask stilly questions!).

Risposta di Utility Aid
Great Support
I am part of a community group of volunteers and it's great to have the support of Utility Aid to help us navigate our way through problems with suppliers and the different options available. Its reassuring to know that there's help out there, especially when changing suppliers. Thanks to Kristian for his help.

Risposta di Utility Aid
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