The service that Alyson and the team at Used Kitchen Company provided in the sale and transport of our kitchen was absolutely first class. We worked with them over an eight week period and at no stage... Leggi di più
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Bought a ex showroom kitchen, massive saving over new and the team worked amazingly to package it up and get it to us in perfect condition. The fitters even gave us the advice required to refit in o... Leggi di più
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I’ve bought two ex-display kitchens via Used Kitchen Hub. Alyson and Beverley were incredibly helpful in arranging everything from viewing appointments, dismantling of the kitchen to communicating to... Leggi di più
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What an Amazing 🤩 company ! Extremely helpful before and after purchase .Alyson and Beverley couldn’t have made the delivery etc any smoother. I can’t recommend them enough . Great Kitchen ,Great Pri... Leggi di più
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Dettagli dell'azienda
- Negozio di articoli da cucina
- Negozio di mobili
- Negozio di mobili per cucina
- Esperto nella ristrutturazione di cucine
Scritti dall'azienda
Used Kitchen Hub is the place to buy used kitchens & ex-display kitchens complete with worktops & appliances. Save £1000's buying an ex display or used kitchen online
Informazioni di contatto
128 Wigmore St, W1U 3SB, London, Regno Unito
- 02030020005
- info@usedkitchenhub.com
- usedkitchenhub.com
4,7
Eccellente
42 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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I wouldn't buy a full price kitchen ever again...
I bought an ex display kitchen from Used Kitchen Hub at a huge discount over retail value.
I am thrilled with my purchase. The photos were representative of the kitchen I purchased (I didn't go to view it before buying but I was offered the opportunity to). Used Kitchen Hub were very good at communicating with me and arranged for dismantling and delivery of the kitchen (for additional fee). Everything went very smoothly and I would highly recommend them - in fact I have done! I would absolutely buy from them again in the future.
5 gennaio 2025
Non scritta su invito
Risposta di Used Kitchen Hub
Hi Hayley,
Thank you so much for taking the time to leave such a wonderful review! We’re absolutely thrilled to hear that you’re happy with your ex-display kitchen and that the entire process, from communication to delivery, went smoothly for you.
It’s fantastic to know that the photos accurately represented the kitchen and that you felt confident in your purchase without needing to view it in person. We always strive to provide clear and honest descriptions of our kitchens, so it’s great to hear that this was your experience.
We’re also delighted that you found our team helpful and communicative throughout the process. Making sure our customers feel supported and informed is a top priority for us.
Thank you for recommending us to others – word-of-mouth referrals mean the world to us, and we’re so grateful for your support. We’d be delighted to help you again in the future if you ever need another kitchen!
Wishing you many happy years enjoying your beautiful new kitchen!
Warmest regards,
Daniel
Owner, Used Kitchen Hub
Excellent customer service from first…
Excellent customer service from first contact to sale agreed. We bought a beautiful kitchen.
Dreadful dismantling company (recommended by Kitchen Hub), units damaged, broker Quocker (had had the top yanked off breaking all the electrics and plastic surround), sniped wires of too short on appliances - no care and definitely no professionalism. I feel they were reacting to us not using their transport service and there a degree of pique in the service.
Definitely buy from here again, but would never in a million years use their dismantlers.
22 settembre 2024
Non scritta su invito
Risposta di Used Kitchen Hub
Dear Mrs Blackmore
Thank you so much for taking the time to leave a review and for your kind words about our customer service. We’re thrilled to hear that you love your beautiful kitchen and that your experience with us, from initial contact to sale, was positive.
However, we’re deeply disappointed to hear about the issues you faced with the dismantling company. This is not the standard we expect from any third-party service we recommend, and we sincerely apologise for the damage caused and the lack of professionalism you experienced. We’ve already raised this matter with the dismantling company to ensure they address these concerns and improve their service.
We completely understand your frustration, especially given the impact on your kitchen units and appliances and will be reviewing closely who we recommend in the future.
We truly value your feedback and are committed to ensuring that every aspect of our service, including the partners we work with, meets the high standards our customers deserve. We’re so glad you’d consider buying from us again, and we are also now in the process of also setting up our own inhouse dismantling & delivery service to ensure a smoother experience.
Thank you again for your honesty and for giving us the opportunity to improve.
Warmest Regards
Daniel
Owner, Used Kitchen Hub
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