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Valutata 1 stelle su 5

Terrible....this guys are disgusting Very pathetic service Pathetic experience Worst customer service Worst hep deak contact Placed an order on 21st Aug. With the delivery showing as 27th Aug.... Leggi di più

Valutata 2 stelle su 5

I placed an order on 18th April . I still haven’t heard any reason for why it hasn’t been dispatched yet. I receive delayed sporadic updates about nothing , just empty apologies. There are many great... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to share my inputs about ordering with uptownie ...it was my first time with them ... initially it took forever to get a date of delivery by them , though the customer care service reg... Leggi di più

Valutata 1 stelle su 5

Can't even give tat one star, been 2months since I ordered few products. The purpose of the order is defeated. I am yet to receive the product. No proper customer service

Dettagli dell'azienda


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

566 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,8

Tutte le recensioni

(566)

167 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Disappointed by Uptown Yardie / come to some agreement with this Vendor/ spelling is totally different, check the vendor who stole your name. I just want my paper back.

Disappointed by Unfair Business Practices
I’ve spent over $1,000 on hats from Uptown Yardie because I genuinely love their products — the craftsmanship, the design, and the quality are all exceptional. Unfortunately, my recent experience with their customer service has been very disappointing.
One of my hat orders was completely wrong, and although mistakes can happen (I’m a vendor myself, so I understand), what truly matters is how a company handles those mistakes. Uptown Yardie claimed they sent a replacement, but that I wasn’t there to receive it — which simply isn’t true. Months have passed, and despite my attempts to communicate, no one has responded or taken responsibility to make things right.
In my own business, if I send out the wrong product, I take the loss and make sure the customer receives what they paid for — that’s just fair practice. I’m saddened to see such an otherwise wonderful company fail to uphold this same standard.
I hate writing a review like this because I believe in Uptown Yardie’s vision and love their products, but fairness and communication matter. I just wish they would do the right thing.

7 novembre 2025
Non scritta su invito
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Risposta di uptownie.com

Hello sir,
We don't sell hats. You must have got the wrong brand name. Kindly check the brand name and details. Also, we request that you please delete this review, as the brand and product details are incorrect.

Thank you.

Valutata 5 stelle su 5

great prints and fit

absolutely loved the shirt! the prints are classy and the fit is perfect. fabric feels soft and comfortable too.

1 ottobre 2025
Non scritta su invito
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Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Valutata 4 stelle su 5

Comfortable apparels

Comfortable apparels. Good fit, good designs, good fabrics used.

21 ottobre 2025
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Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Valutata 5 stelle su 5

Hi i have ordered a couple of times…

Hi i have ordered a couple of times from Uptownie. Although their delivery times are abit long . The fit & style of the product is great . The colours and fabric looked fine after multiple washes .Its a good deal for the price & offers they are offering

21 ottobre 2025
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Valutata 5 stelle su 5

Amazing

Amazing ! Good quality and love the fit
Always my first choice for any occasion

21 ottobre 2025
Non scritta su invito
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Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Valutata 3 stelle su 5

The quality of certain products is…

The quality of certain products is pretty shabby

12 aprile 2025
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Risposta di uptownie.com

Hi Vaishnavi,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. We do have an easy return policy.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Bad Product Quality and Customer Service

The product quality is not that great. Additionally, according to my size I ordered the product but it still didn't fit me and they denied exchanging or returning the product.
Never buying anything from here again and have made sure to tell everyone around me the same.

10 marzo 2025
Non scritta su invito
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Risposta di uptownie.com

Hi Smriti,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. We do have an easy return policy.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

This brand uptownie is fraud

This brand uptownie is fraud . They took money from me and send dress which was very bad quality and size was also not okay .
I request for refund they said they don’t have refund policy than I ordered something else for that exchange they again sent very bad quality product that to after months and when I again asked for change because they were sending cheap quality products again again they took parcel from my place and do not sent any product after that .
I am warning don’t buy from them

10 maggio 2025
Non scritta su invito
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Risposta di uptownie.com

Hi Upasana,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Never ever buy from this platform

Never ever buy from this platform. I ordered a skirt and couldn’t return it, they will just give store credit to waste not the money. It’s absolutely bullshit services.

21 ottobre 2025
Non scritta su invito
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Risposta di uptownie.com

Hi Ruchi,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. As per our return policy, the return refund is given in the form of store credits.

If you need any assitance with the return or credit coupon, do let us know.

Valutata 3 stelle su 5

Quality is good

Their fabric quality is good but their delivery service is late

21 ottobre 2025
Non scritta su invito
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Risposta di uptownie.com

Hi Vanshika,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. Our team is working 24/7 to make sure the orders are dispatched at the earliest.

Team Uptownie

Valutata 3 stelle su 5

The fabric was good .But there was a…

The fabric was good .But there was a problem regarding size and then exchanging policies are too slow.Make sure You take a bigger size in the starting.

21 ottobre 2025
Non scritta su invito
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Risposta di uptownie.com

Hello Anshika,
We apologize for the inconvenience. Do let us know if the exchange/return was done? If you need any assistance, please drop us a whatsapp at 9674628107.

Team Uptownie

Valutata 1 stelle su 5

Very unprofessional and untrustworthy……

Very unprofessional and untrustworthy… never buy when your not sure about fitting the products are not that worth to take without proper fitting … returns are very hard and not at all customer friendly

15 novembre 2024
Non scritta su invito
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Risposta di uptownie.com

Hi Neha,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 4 stelle su 5

6.5/10 experience

The product is limited, honestly. I had ordered a dress, but it didn't fit me properly and so I returned it. It was even bigger of a hassle to get my refund back...I had to mail the team about 7-8 times, and it took my refund credits almost 3 weeks.

Nevertheless, the product I received afterwards was good. The material is a bit cheap, tore after the 3rd use, and had to get it tailored again.

Overall, it's mid.

15 novembre 2024
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Hi,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie.
Do let us know if you need any assistance with redeeming the credits. Please WhatsApp us at 9674628107 or share your order number so we can assist.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Big cheaters

Big cheaters. Bad quality. Will exchange same top for higher cost. The most terrible place to shop from. The shirt i bought bled in 1 wash.

20 febbraio 2025
Non scritta su invito
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Risposta di uptownie.com

Hi,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. Please share the images of the product at 9674628107 or share your order number so we can check and assist you.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 3 stelle su 5

I ordered twice from uptownie

I ordered twice from uptownie
The first time i ordered some shirts for my wife. The fitting was very poor so returned it. Bought two dresses from the credit points again because I didn't want my money wasted bcoz they don't return money.
After searching a lot i finally found two dresses which my wife liked.

10 luglio 2025
Non scritta su invito
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Risposta di uptownie.com

We apologize for the inconvenience sir,
As per our return policy, the refund is given in the form of credits.The credits can be used in the next purchase.

Thank you

Valutata 1 stelle su 5

I had the worst experience ordering…

I had the worst experience ordering from Uptowine, they have a pathetic return policy- where they give only credit and accept return against a product only once even if its a size issue, the policy so well hidden on the website and their customer support is so bad that u will get tried trying to contact them- mail, call, messages they don’t revert. Worst experience, please don’t buy from this brand! The quality is also not up to the mark

1 aprile 2025
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Hi Consumer,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. As per our return policy, you can place the return and get credits in the form of credits, which can be used in your next purchase.

Please WhatsApp us at 9674628107 or share your order number so we can assist you.

Thank you for letting us know — we’re here to help.

Valutata 1 stelle su 5

Horrible website to purchase from

Uptownie is good for nothing except trendy clothes. Their delivery service is horrible, customer service is disgusting and the return & refund policies are pathetic. They literally don’t give a shit about customers!!

1 ottobre 2025
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Hi Kiranmayi,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 5 stelle su 5

Great designs and awesome product…

Great designs and awesome product quality coupled with flattering fits makes Uptownie my all time go to brand for fun outfits !

21 marzo 2025
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Valutata 4 stelle su 5

Quality is good

Quality is good, Fit is perfect. Great for the price

21 ottobre 2025
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

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