Unfortunately I have not had a good experience with Undeniable London. I bought my son a bracelet from the site a couple of years ago which he loved. However he lost the bracelet, and so I wanted to o... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordered an item well over 2 weeks ago hasn't even been sent out tryed contacting them.and no response absolutely ridiculous company
Amazing company my sons necklace snapped purchased by himself in January, emailed and they were happy to sort even nicer they gave a £10 off next order and replaced the chain no quibble at all. Commun... Leggi di più
Offer a lifetime guarantee on damages/breaks and after contacting with images they agreed to send a replacement however they never did. After contacting several times I was told this would be pushed t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Premium Men’s Chains, Pendants, Bracelets, Rings etc. Silver & 18K Gold. Lifetime Warranty 100% Waterproof, Sweatproof & Heatproof
Informazioni di contatto
Regno Unito
- undeniableldn.com
3,0
Nella media
454 recensioni
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Service and Quality
My order arrived promptly, Quality was honestly better then I expected. Will be adding more pieces to my collection!
21 ottobre 2025
Non scritta su invito
Risposta di Undeniable London
Hi Lewis, we are so thrilled to hear that we exceeded your expectations. Keep wearing the chains!
Superb Brand - will buy again
Superb Brand. Great delivery and high quality products :)
19 ottobre 2025
Non scritta su invito
I bought a chain for my brother for his…
I bought a chain for my brother’s birthday, I did order it last minute, but it came just in time! The quality is really great and he loves it so much. I’ll definitely be getting one for my dad for Christmas!
18 ottobre 2025
Non scritta su invito
Great product and excellent customer…
Great product and excellent customer service . Would highly recommend it
19 ottobre 2025
Non scritta su invito
Wrong product. Awful customer service.
Sent me a silver chain instead of gold.
Update: 31st October issue still not received the correct replacement.
Further update 5th November: I was assured on the 1st that I would be provided a clear update on the same day, and that the issue would be resolved without any further delay. It is now the 5th, I haven’t heard anything, nor have I received the correct chain.
Update 14th November: still no update on my order and have not been contacted since the 6th of November. It’s beyond ridiculous now, I just wanted the chain I ordered.
Update 26th November: I am now just being straight up ignored, no updates, no correct product. Awful customer service
Update 1st December: still being ignored.
Update 4th December: still being ignored.
Update 22nd December: Still being ignored
Update 4th February: Still no resolution to this issue. Strongly advise ever purchasing from this site.
Update, 17th March 2026: 6 months down the line and this useless company have not resolved the issue. I wont stop updating this review until the issue is resolved. Were here for the long run
Update 28th April 2026: I sent another email to this abomination of a company. Received a reply which said I would be updated. I’m now so fed up I’m taking legal action due to their breach of the Consumer Rights Act 2015.
17 ottobre 2025
Risposta di Undeniable London
Sorry about this, you should’ve received the gold chain you ordered. Please email hello@undeniableldn.com
with your order number and a quick photo, and we’ll ship the correct gold piece right away. We’ll make this right, fast.
Just received my chain
Just received my chain, very high quality it’s defo worth the money. I ordered the bracelet months ago and it still looks brand new. Also top notch customer service!
13 ottobre 2025
Non scritta su invito
Risposta di Undeniable London
Appreciate you, Meesam! That’s exactly what we build for, pieces that stay looking fresh long after day one. Glad the bracelet’s still holding strong and that you rate the service too. Shout if you ever need anything, we’ve got you.
I bought this for my granddaughter &…
I bought this for my granddaughter & she is absolutely over the moon with it..thanks a lot will recommend you to my family and friends.
6 ottobre 2025
Risposta di Undeniable London
That’s lovely to hear and we're so glad your granddaughter loves it! Thank you for trusting us with a gift and for spreading the word to family and friends, it means a lot. If you ever need anything else, we’re always here.
Risposta di Undeniable London
Thanks so much for the feedback - great to hear the delivery was smooth and you’re happy with the pieces. We appreciate the support and hope to see you back soon.
Risposta di Undeniable London
Thanks so much, we’re glad both the service and products delivered for you. Appreciate your support!
Purchased Miami Cuban chain
Purchased Miami Cuban chain.
Super sleek, came fast, water proof as it states. Would highly recommend.
8 ottobre 2025
Non scritta su invito
Risposta di Undeniable London
Love to hear that, glad the sleek look, fast delivery and waterproof quality all hit the mark. Thanks for recommending us, it means a lot!
Great experience at
Great experience absolutely wonderful and fast shipping.
8 ottobre 2025
Non scritta su invito
Amazing service and great quality…
Amazing service and great quality products. Much better than other jewellery brands from my experience.
8 ottobre 2025
Non scritta su invito
Rapid delivery and exceptional items
Rapid delivery and exceptional items, compliments already. 10/10
8 ottobre 2025
Non scritta su invito
Received the item albeit a few days…
Received the item albeit a few days late
Worth waiting for, very pleased with the quality of the chain and haven't removed it since getting it
Looking forward to dealing with this company again
Regards Brian
28 settembre 2025
It is over a week since I placed my…
It is over a week since I placed my order and my item is stuck at the delivery depot with Evri!
25 settembre 2025
Risposta di Undeniable London
Sorry to hear this - that’s frustrating and not the experience we want you to have. We can see your order is currently with Evri, but we’ll step in and chase this up for you so it gets moving.
Please email hello@undeniableldn.com
with your order number and we’ll follow up with the depot directly and update you as soon as we have confirmation. Thanks for your patience — we’ll get this resolved.
The item was easy to order but was not…
The item was easy to order but was not delivered in 48 hrs and u suspect Royal Mail had something to do with this! I ordered the wrong size and comms to exchange it has been very poor. It’s literally radio silence from this company and I’m fed up! I probably will never order from them again and as I’m writing this still no sign of any communication.
25 settembre 2025
Risposta di Undeniable London
We’re really sorry to hear this - this isn’t the experience we aim to deliver. Delays with Royal Mail can happen, but the lack of communication around your exchange request is on us, and we apologise for that. We’d like to fix this straight away.
Please email hello@undeniableldn.com
with your order number and the size you’d like to exchange for, and we’ll get this prioritised for you immediately.
We appreciate you bringing this to our attention and would like the chance to make things right.
Replacement chain offered to son which…
Replacement chain offered to son which has not been sent. No response to several emails or to online form. Really disappointing customer service, particularly for a teenager.
18 settembre 2025
Non scritta su invito
Horrible company - does not honour warranty
Horrible company
Do not honour the warranty they offer - do not buy from them. I’ve been waiting over 2 1/2 months for warranty claim every single time I messaged them.
Oh, I’ll tell the fulfilment team to get it out to get out to them.
They’re disgusting people to work with stay away, conning and robbers.
19 luglio 2025
Non scritta su invito
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