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UK Storage Company - Warrington Recensioni 2

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TrustScore 3.5 su 5

3,5

Self-storage
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Unit 1 Milner Street, Warrington, WA5 1AD Warrington, England, GB

•
192207100

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Dettagli dell'azienda

  1. Self-storage

Scritti dall'azienda

UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.

Informazioni di contatto

  • Unit 1 Milner Street, Warrington, WA5 1AD, Warrington, England, Regno Unito

  • 192207100

3,5

Nella media

TrustScore 3.5 su 5

2 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Valutata 5 stelle su 5

Very friendly and professional company

Very friendly and professional company. Easy to contact. Nice sized units to accommodate all needs. Quick to respond to any questions via email or phone. Would - and intend to, use again, and would highly recommend to anyone needing storage - especially when moving can be so stressful anyway. 5*+++

3 giugno 2026
Non scritta su invito
Logo di UK Storage Company - Warrington

Risposta di UK Storage Company - Warrington

Dear David,

Thank you kindly for awarding UK Storage Company five stars.

We are delighted that your self storage journey met your requirements and that our friendly and professional team, were able to assist you when required.

Thank you for storing with UK Storage Company.

If you need us again, please do not hesitate to reach out to our Customer Support Team.

Kindest regards,

The UK Storage Company team

Valutata 1 stelle su 5

Very disappointed with lack of action to fix broken lift

So we have a storage locker in their building in Milner Street Warrington. We have furniture stored in there for a house move that was taking place, including a large settee which we can't take down the stairs, on Saturday 6th December 2025. On arriving at the facility, the lift which takes us to the second floor where our locker is was not working. There are no other lifts which take us to where our locker is located. We contacted the company and were told they would reset it and we would need to wait 20 minutes. We did that and it still didn't work. Phoned them again and they said they would send an engineer out. We didn't hear anything else so I went to the locker on Sunday morning and it still wasn't working. My wife phoned them and they said they hadn't managed to get an engineer out. We said we had family members who were due to move into their new house the day before, and if it wasn't fixed today they would not be able to move and would have to move in with relatives. They were unable to help or give us any time frame as to when it would be fixed. We rang yesterday, they said an engineer was there, and that was the last we heard. I went down at lunch time, an engineer was there but he was adamant he wasn't there for the lift. I went in and the lift was still broken. My wife has rung again and there is still no resolution to this. My stepdaughter, her partner, their 2 year old little girl and their dog have now been with relatives for 4 days and still no indiocation when the lift will be fixed. The attitude of customer services seems to be they are not particularly bothered.

6 dicembre 2025
Non scritta su invito
Logo di UK Storage Company - Warrington

Risposta di UK Storage Company - Warrington

Dear Marcus,

Thank you for taking the time to share your feedback, and I’m very sorry for the experience you and your family have had. This is not the level of service we aim to provide, especially at such an important time for you.

We use a professional lift engineering company to support our facilities, and we are currently investigating why they failed to respond when first requested. I appreciate how frustrating and disruptive this must have been, particularly with your family waiting to move into their new home.

I can confirm that the lift has now been repaired and is fully operational.

Please contact us directly and a manager will address this with you to ensure your concerns are resolved.

Kindest regards,

UK Storage Company

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