UK Storage Company - Swadlincote Recensioni 

10
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TrustScore 4.5 su 5

4,3

Unit C2 Optimum Business Park, Optimum Road, DE11 0WT Swadlincote, England, GB

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Valutata 5 stelle su 5

I can't be more happy with UK Storage and in particular Liam Reed. I had a problem with my removal company in Spain being over 5 weeks late but Liam put our minds to rest with he's understanding of ou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

UK storage are a very approachable company who offer professional advice, making the finding of suitable storage stress free. Tommy Gale is a gem. No sales gimmick talk. Just honest and up front with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very happy with the service etc. very secure but try to keep it temp. Prices do rise and it gets very expensive. When I started it was £143 pcm by the end it was £343 pcm and that was from December 20... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Excellent and speedy response on the telephone. Unit booked within minutes of enquiry. On arrival access very speedy once Liam clearly explained the process. Unit and entrance area clean and tidy.... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Self-storage

Scritti dall'azienda

UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.


Informazioni di contatto

  • Unit C2 Optimum Business Park, Optimum Road, DE11 0WT, Swadlincote, England, Regno Unito

  • 1283484500

4,3

Eccellente

TrustScore 4.5 su 5

10 recensioni

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4,3

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(10)

220 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very happy with the service etc

Very happy with the service etc. very secure but try to keep it temp. Prices do rise and it gets very expensive. When I started it was £143 pcm by the end it was £343 pcm and that was from December 2025 till April 2026

31 ottobre 2025
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Risposta di UK Storage Company - Swadlincote

Dear Michael,

Thank you for your review and for highlighting both your positive experience and your concerns regarding pricing.

We're delighted to hear that you were very happy with the service and security provided during your time with us.

Regarding the increase in cost, it's worth noting that many customers join us on an introductory promotional offer, such as a 50% discount for an initial period. This discounted rate is designed to help make moving into storage more affordable, particularly during what can often be an expensive and stressful time. Once the promotional period ends, the price reverts to the standard storage rate for the unit size and location. We monitor rates daily to ensure we are fair and competitive, even at our standard rate.

As a result, the increase can sometimes appear significant when compared directly to the initial discounted rate. The standard rate reflects the ongoing costs of providing secure, professionally managed storage facilities, including site maintenance, security systems, insurance requirements, and customer support. The business does not operate on the promotional rate alone, as this is intended as a temporary introductory offer rather than the long-term storage charge.

We do appreciate your feedback and are pleased that, despite your concerns regarding pricing, you found the service and security to be of a high standard. Thank you for choosing UK Storage Company, and we wish you all the best for the future.

All the best,

The UK Storage Company Swadlincote

Valutata 5 stelle su 5

I can't be more happy with UK Storage…

I can't be more happy with UK Storage and in particular Liam Reed. I had a problem with my removal company in Spain being over 5 weeks late but Liam put our minds to rest with he's understanding of our situation

24 agosto 2026
Non scritta su invito
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Risposta di UK Storage Company - Swadlincote

Dear Customer,

Thank you for your wonderful review!

We're delighted to hear that you had such a positive experience with UK Storage Company. We understand how stressful it can be when moving arrangements don't go to plan, especially when there are unexpected delays, so we're pleased that Liam was able to provide reassurance and support during a difficult time.

Providing flexible storage solutions alongside friendly, knowledgeable customer service is something we pride ourselves on, and it's fantastic to know Liam helped put your mind at ease while you waited for your belongings to arrive from Spain.

Thank you for placing your trust in us during your move. We'll be sure to pass your kind words on to Liam, who will be thrilled to receive the recognition. We wish you all the best in your new home and are here if you ever need storage again in the future. 😊

Kindest regards,

The UK Storage Company Swadlincote team

Valutata 5 stelle su 5

Really helpful

Really helpful, quick and everything I asked for

19 giugno 2026
Non scritta su invito
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Risposta di UK Storage Company - Swadlincote

Dear Scott,

Thank you for our five star review.

We are delighted that our team were really helpful, and were able to provide you with everything you require for a successful UK Storage Company self storage journey.

If you require anything further, please do not hesitate to contact the Customer Support Team.

Thank you for storing with us.

All the best,

The UK Storage Company team

Valutata 5 stelle su 5

Mollie was superb

Mollie was superb, had all the information and checked things she was unsure of. Customer service gold

Unit seemed secure and well-lit

11 aprile 2026
Non scritta su invito
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Risposta di UK Storage Company - Swadlincote

Dear customer,

We are delighted that you not only awarded us five stars but have commended Mollie for her superb customer service.

Thank you for storing with us.

If you require anything further, please do not hesitate to contact our Customer Support team.

Kindest regards,

The UK Storage team

Valutata 5 stelle su 5

Top bloke Tommy

UK storage are a very approachable company who offer professional advice, making the finding of suitable storage stress free. Tommy Gale is a gem. No sales gimmick talk. Just honest and up front with no hidden costs when giving quotes. You get 50% off for the first 13 weeks at the moment. Very pleased to have booked my storage with this company.

11 febbraio 2026
Non scritta su invito
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Risposta di UK Storage Company - Swadlincote

Dear Mrs Castledine,

Thank you so much for your rave review for Tommy, he will be delighted that he was able to assist you with your UK Storage Company move in.

We are always here to help!

If you require anything further, please do not hesitate to contact our Customer Support Team.

Thank you for storing with UK Storage Company.

Kindest regards,

The UK Storage Company Team

Valutata 5 stelle su 5

First time users of UK Storage Ltd

Sammy has been so cheerful and helpful from our very first contact with UK Storage. Guiding us through the various options and letting us view a selection of the units available and then taking us through the booking process to secure our unit. The whole process has been quick and easy.

6 febbraio 2026
Non scritta su invito
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Risposta di UK Storage Company - Swadlincote

Dear Lesley,

Thank you for our five star review and for calling out Sammy.

We are pleased the process was easy for you, as we pride ourselves on making 'Self Storage Easy'.

If you require anything further, please call our Customer Support Team.

Kindest regards,

The UK Storage Company Team

Valutata 4 stelle su 5

Excellent and speedy response on the…

Excellent and speedy response on the telephone. Unit booked within minutes of enquiry.
On arrival access very speedy once Liam clearly explained the process.
Unit and entrance area clean and tidy.
Billing a little more tricky but any issues quickly resolved.
Biggest tick goes to the speed of a telephone call be answered and by a human being who knows what they are talking about.

19 gennaio 2026
Non scritta su invito
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Risposta di UK Storage Company - Swadlincote

Dear Ann,

Thank you so much for your four-star feedback.

We’re really pleased to hear that you received an excellent and speedy response on the phone, and that we were able to get your unit booked within minutes of your enquiry.

It’s great to know that access on arrival was smooth and that Liam clearly explained everything — we’ll be sure to pass on your kind words.

We’re also delighted that you found the unit and entrance area clean and tidy.

Thank you as well for mentioning the billing. While we’re glad any issues were quickly resolved, we’ll continue working to make that process as simple and seamless as possible.

The biggest compliment for us is your comment about the speed of answering calls and being able to speak to a real person who genuinely knows what they’re talking about. That’s exactly the service we aim to provide every time.

Thanks again for taking the time to share your experience — it means a lot to the team. If you need anything at all, we’re always here to help.

Thank you for storing with UK Storage Company.

Kindest regards,

UK Storage Company

Valutata 5 stelle su 5

Great experience

Everything was done over the phone. The person who we dealt with was very professional and had a sence of humar. From phoning to payment didn't take long at all. They went through the different units everything is indoors and very clean. The security is great. Thanks for making everything easy. Regards Nickie and Gordon.

17 gennaio 2026
Non scritta su invito
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Risposta di UK Storage Company - Swadlincote

Dear Nickie and Gordon,

Thank you so much, for your wonderful review!

We're thrilled to hear you had a great experience with us and that our team was both professional and personable. It's fantastic to know the process was smooth and efficient, and that you found our facilities clean and secure.

We're always here to make self-storage as easy as possible, and your kind words mean a lot to us.

If you require anything further, please do not hesitate to contact our Customer Support team.

Kindest regards,

UK Storage Company

Valutata 5 stelle su 5

The person i spoke to was…

The person i spoke to was pleasant,knowledgeable and easy to talk too making the task easy.

17 ottobre 2025
Non scritta su invito
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Risposta di UK Storage Company - Swadlincote

Dear Mark,

Thank you for your feedback! We’re delighted to hear that the person you spoke with was pleasant, knowledgeable, and made the process easy for you. Providing clear guidance and a friendly experience is exactly what we aim for, so it’s great to know we delivered.

If you need any further assistance, please don’t hesitate to reach out—we’re always happy to help.

Kind regards,

UK Storage Company

Valutata 5 stelle su 5

Top class service

Top class service. Very clean, very secure, very good.

25 settembre 2025
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Risposta di UK Storage Company - Swadlincote

Dear Kevin,

Thank you kindly for your positive review of our Swadlincote site, which is just one of our thirty locations.

If we can help you further, please do not hesitate to get in touch with our Customer Support team.

Kindest regards,

UK Storage Company

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