Very excited for our family outing. Lewis was very nice and helpful in helping me get our booking sorted. He provided flexibility and was understanding in giving me time to get through the entire fami... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We had a great experience for my son’s birthday. The staff were patient and made my son’s bday experience an amazing one. All staff were incredibly helpful, professional but also personable, and went... Leggi di più
I just want to take a moment and appreciate Andrew’s exceptional customer service. He was very helpful with the booking process, answered all my questions because I have two different age groups atten... Leggi di più
L'azienda ha risposto
I received a voucher for a day of paintball from ukpaintball for my birthday. The service I received was amazing, the person I spoke to when I called to book the activity was very friendly and got my... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Play paintball games at the UK's leading paintballing company. Book online today & enjoy the ultimate paintballing experience with UK Paintball
Informazioni di contatto
B49 5LR, Alcester, Regno Unito
- 0330 043 4122
- contact@ukpaintball.co.uk
- ukpaintball.co.uk
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Luis excelled in customer service
Luis was awesome on the phone very quick and informative process thank you can’t wait to paintball! 5 stars luis!!!

Risposta di UKPaintball
Awful booking service
Awful booking service - promised ring back to confirm. Never did and then found no booking. Vouchers a waste of time - don’t be fooled by half day and whole day vouchers. Couldn’t book at my local centre due to having the ‘wrong vouchers’. Paid up front for paintballs to find out later that the centre only had us down for ‘free’ 100 paintballs for game 7. No record or receipt given. Expect to spend at least £100 per person for a full days paintballs.

Risposta di UKPaintball
Location Change
Needed to change location on the booking. Sent an email. Response was fast and very helpful and easily transferred the booking over to a new location without issue. Great customer service.
It was Andrew that helped me out :)

Risposta di UKPaintball
Spent the afternoon here for my sons…
Spent the afternoon here for my sons 18th Birthday, booking was easy, staff were very friendly, would recommend

Risposta di UKPaintball
Good facilities, but not a welcoming Environment for everyone 😕
I recently visited this paintballing venue with my family, and while the games themselves were well thought out and the facilities were good, and the gentleman who registered us on arrival was friendly and professional, our overall experience was deeply disappointing.
The rest the staff were noticeably unfriendly towards us. What stood out most was how differently we were treated compared to other groups. Requests we made—particularly for refills that we had already paid for—were repeatedly ignored. We had to insist multiple times before being served, which was both frustrating and uncomfortable. The rest of the participants also treated us differently and were noticeably hostile towards us.
It’s upsetting to feel that the colour of your skin may influence how you’re treated, especially in what should be a fun, inclusive environment. No one should have to push to receive the same level of service as others.
While the paintball activities themselves are enjoyable, I cannot recommend this venue to people of colour based on our experience. Respectful and equal treatment should be a given for all customers.

Risposta di UKPaintball
Easy to book over the phone
Easy to book over the phone. ready with all the information, details and helpful

Risposta di UKPaintball
I made a booking through luis
I made a booking through luis, he was really helpful and provided excellent customer service. Would recommend to everyone.

Risposta di UKPaintball
Super helpful and really nice
Lizzie was super helpful booking everything, she called back a couple of times to make sure I didn't have any extra questions, and was really informative answering any questions I did have

Risposta di UKPaintball
Great customer service over the phone
Great customer service over the phone, clear information provided and good follow up of enquiry. Thank you.

Risposta di UKPaintball
Andrew was super helpful in booking my…
Andrew was super helpful in booking my partner’s 30th paint-balling day, very quick and efficient

Risposta di UKPaintball
Andrew was super helpful and efficient…
Andrew was super helpful and efficient in organisning our paintballing session. We are looking forward to it!

Risposta di UKPaintball
Thanks Luis
Called to ask about a stag do for a medium group of people and Luis couldn't be happier to help and was incredibly helpful and patient and made the whole booking process so smooth and seamless couldn't recommend more.

Risposta di UKPaintball
amazing experience
really good day out enjoyed my self a lot and the workers were really nice

Risposta di UKPaintball
Great customer service!
Great customer service!
Booked through Luis who very helpful over the phone and sorted out my questions regarding vouchers.

Risposta di UKPaintball
Very helpful
Called to get a booking in place for an upcoming stag, Andrew was great start to finish, made the process easy and gave me all the info I needed. Supplied us with a Booking reference so everyone can call and book to the same party separately, which was a big help!

Risposta di UKPaintball
Great and quick service from Andrew.
Great and quick service from Andrew.

Risposta di UKPaintball
Brilliant Service
Really Simple Booking Service for a big group of us, had to add another person and was really simple, looking forward to it

Risposta di UKPaintball
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