Had a problem with my surgical loupes bought 12 years ago through Surgitel. Will at UKLoupes very helpful and obliging in fixing problem by phone and photos on Whatsapp. Offered postal repair but prob... Leggi di più
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After 5 years of heavy use, one small piece of my light docking attachment broke. I contacted UK Loupes and they immediately offered to send a replacement part, free of charge. They were very quick an... Leggi di più
Outstanding customer service! I bought some clip on loupes which I struggled to align properly at first. I contacted UKloupes through WhatsApp and got a reply within minutes. They also followed up w... Leggi di più
I had an issue with my light on the loupes and they've sorted very quick. They've delivered in a couples of days in my convenience place and they've made my life easily without interrupting any of my... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
UKloupes was set up to supply affordable loupes to dental students. Along the way, our high quality loupes have attracted interest from dentists, DCPs, specialists and surgeons who now rely on UKloupes to assist their work. Our mission is your vision We offer superior quality loupes at competitive prices We promote the early use of loupes during training We offer free, expert advice on loupes
Informazioni di contatto
17 Castle Road, Oldland Common, BS30 9SZ, Bristol, Regno Unito
- 01179012529
- sales@ukloupes.co.uk
- ukloupes.co.uk
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Had a problem with my surgical loupes…
Had a problem with my surgical loupes bought 12 years ago through Surgitel. Will at UKLoupes very helpful and obliging in fixing problem by phone and photos on Whatsapp. Offered postal repair but problem solved without the need to send them off. Many thanks, excellent service!
Very quick turn around
Very quick turn around , great customer service
Replacement Parts
After 5 years of heavy use, one small piece of my light docking attachment broke. I contacted UK Loupes and they immediately offered to send a replacement part, free of charge. They were very quick and professional.
I had an issue with my light on the…
I had an issue with my light on the loupes and they've sorted very quick. They've delivered in a couples of days in my convenience place and they've made my life easily without interrupting any of my day work! Great service and customer service, really recommended, Thanks Will!
Outstanding customer service!
Outstanding customer service! I bought some clip on loupes which I struggled to align properly at first. I contacted UKloupes through WhatsApp and got a reply within minutes. They also followed up with a call to help answer my questions. Super helpful and responsive.
In the end I decided clip on loupes were not for me and that I would save up for TTLs. I returned the clip ons and received a full refund immediately - no quibbles; quick, easy and efficient.
If you’re trying to decide whether to buy new loupes or which would be right for you, definely go with these guys!
Fantastic service
Fantastic service. Sent in my precious 20 year old loupes after getting uncorrectable double vision through them. Fixed and back to normal. Ver prompt service with excellent communication throughout.
David Shewring
Hand Surgeon Cardiff
Ergo loupes and wireless light…
There ergo loupes and wireless light have been a real game changer in my daily practice. My previous pair of TTL loupes and light were seriously no match. The quality of customer service has also been great. They are great people and seem to always reply (even on a Sunday). I Have looked at other brands and I'm definitely glad I went with UKloupes. High quality and great prices! I don't usually write reviews but I had to this time.
New to loupes
Im new to loupes despite being in dentistry for a very long time , UK loupes could not have been more helpful, sending me videos on setting my loupes up and tips to get used to them . The communication was excellent and i was never made to feel stupid or a annoyance for asking for help . I had a slight issue which was my own mistake but uk loupes could not have been more helpful in sorting it out for me . I wouldn’t hesitate to recommend them .
I recently ordered the Student Loupes…
I recently ordered the Student Loupes with my prescription added, and I couldn’t be happier with my decision. While the custom manufacturing meant I had to wait about a month and a half for delivery, it was absolutely worth the wait!
Here is why I highly recommend this company and their loupes:
Fantastic Customer Support: When I first put them on, I felt like they weren't fitting my nose quite right. I reached out and was immediately sent an instructional video. Following their clear steps made all the difference—within just half a day, I was completely adjusted to wearing them!
Incredible Clarity & Visuals: The added prescription is perfect. Everything looks beautifully clear and magnified, and I noticed a massive, visible difference in my work almost immediately.
Great Packaging & Portability: The loupes arrive safely packaged in a great box featuring a convenient suitcase-type handle, making it incredibly easy and safe to carry them back and forth to work/clinics.
Easy to Use: They are very straightforward to assemble and comfortable to wear.
I am already using these in my clinical practice, and as a student, buying these was truly the best choice I could have made. I've already recommended them to my friends (who will hopefully be ordering their own pairs soon!).
Thank you so much to the team for an amazing product that is going to elevate my clinical work!
Great customer service
My loupes light stopped working after almost 10 years of use. I contacted UK Loupes and Will responded quickly and was very helpful in arranging a replacement light. Great customer service and support, thank you.
I’ve had my loupes for 2 years now and…
I’ve had my loupes for 2 years now and they are great! Really appreciate the team at UKloupes as well, they respond to any problems and queries in a timely manner.
Amazing Team
Jen was very helpful and provided detailed information, went over and beyond to answer my questions
I’m so grateful for my loupes
I’m so grateful for my loupes from UK Loupes. They were really affordable, which meant I didn’t have to miss out because of the cost. Since using them, I’ve been able to improve my work on patients and ensure their care is of the highest standard. Trying them on was simple and fun, and the team gave me so much time and advice to make sure I fully understood my options and felt confident in my choice. They’re incredibly friendly, understanding, and always quick to respond if you need any help. They have been an excellent investment, and I couldn’t recommend them enough!
Have been using the loupes for 5 years…
Have been using the loupes for 5 years without any issues. My prescription got changed and received the new prescription in few days. Highly recommended
My experience has been great
My experience has been great. Very good customer service, always helpful and reliable. I would use them again.
I just LOVE those loupes
Best service and loupes I have ever got ...I love those loupes so much , I have tried some before and I can say by far they are the most comfortable efficient loupes I have got .
As a General dentist I use my loupes almost everyday with all my treatments and I wanted something light weight and not very complicated . The whole process was so smooth and stright forward , communication was superb and I had them constructed to my liking in no time .
I would highly recomend them if you want no hastle and high quality loupes ..they have so many varieties and I might even purchase another one with a different magnification later 😉
Very helpful
Dan and Will where very professional…
Dan and Will were very professional and helpful with some issues that I had. They were honest and helped me through all the process. Thank you so much!
Once again a fantastic service
Once again a fantastic service, quick response to my enquiry and smooth process throughout … thank you so much
I love my loupes bought from UKloupes.
I love my loupes bought from UKloupes.
It gave me absolute clarity and I see a virtually different world now in my work, just to describe how effective the loupes are.
I need to mention the support I got through Jen, during the process of ordering and getting used to it, unparalleled.
Good company, everything on time and flexible and supportive. I hope I get the same service in my rest of the journey.
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