Triumph International Recensioni 

I have ordered from Triumph at the beginning of July 2022. The product arrived so late, it didn't fit so I have sent it back. It's now about a month since I have sent it back, I have contacted Triumph and no response. I didn't knew they have such appaling service, what a shame because their product is really good. I should have checked the reviews here on Trustpilot, I can see how many people are disappointed with them.

This company should be avoided at all costs. They deliver their orders vety late when they advertise 3 to 5 working days. Returns packed in 1 box are then refunded, in my case, with a £500 underpayment. The reason for such a large return is due to their poor sizing. Their customer services is disgusting and no response or apology when the balance of the refund is finally made 2 months later. I have previously ordered from this company successfully approx 3 years ago. They are not based in the UK and intimate that issues I have experienced are due to warehouse problems.

Absolutely the worst experience I had. 0 customer skills, super unhelpful. The items are lovely and good quality but as a firm they are useless. My parcel got lost and no one bothered to reply to me for almost a week. Then when they did I was asked to chase it up myself with their courier. The phone line is not working so no chance to speak to someone. In this day and age it is embarrassing for Triumph to be treating their customers this way.

Avoid!!!! First of all, there is no mention of the company being in the EU!!!! I returned my items almost 1 months ago, send proof of postage, company admitted they received the package but it was lost on site! There have been several email exchanges and all I get is to be patient because they are investigating my case. I want my money back, you got the prrof of postage! Surely, a company like Triumph could afford 130£ to pay the refund and than, doing internal investigation!!!! Outrageous!!!! Do not shop from this company!!!!

I used to were only Sloggi underwear which is Triumph’s brand, and I noticed that the last two or three years they keep deteriorating their quality of fabrics & they use substandard fabrics. Their underwear is not the way it used to be. Now it’s of a very poor quality and the quality doesn’t match their products prices at all!!! The parts that are glued, peel off and the fabric is very easily ripped off and opens easily!! A known brand with glued pieces on... unacceptable!

Torn fabric and didn't refund the money. We sent back part of the order and they didn't refund the full money - asking for return proof; however, we don't have proof at item level as we just stuck the label they provided. Bad experience. Do not recommend!

Sloggi were always my go to product, never again. In the last two years I have had to bin a total of 10 pairs of maxi panties,some sprung holes, others ripped at waist band. I contacted Triumph to no avail several months ago, the last straw was the waist band ripping on the eleventh pair this morning. Sloggi were a great product but not anymore. Avoid as they only last a few months. Dunnes Stores essentials better quality and half the price.