Uk Northtrampoline Recensioni 

84
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Excellent efficient prompt service. Very good quality product. Clear instructions for erecting. Very safe for the children. We are pleased with the purchase thank you

Valutata 5 stelle su 5

My kids love the trampoline. It is well built. We had a minor issue and ordered a spare post. Proactively contacted by customer service to offer a refund and warranty solution that went above and beyo... Leggi di più

Valutata 3 stelle su 5

Currently on my fourth delivery slot with it having been rescheduled three times. It keeps being delayed with no explanation. Ordered on 24 July and still not here despite it being in stock and ‘rea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The trampoline I ordered turned out to be too big, but the team resolved it and got the correct size sorted the same day. Exceptional service - highly recommend. The whole family loves the trampoline!... Leggi di più


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

84 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,3

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(84)

31 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great trampoline and service so far!

We bought a 14x10ft Oval North Legend Trampoline in May this year and, after three months' use, are very pleased with our purchase. My kids, young teenagers, say 'it's the best present ever', which is music to our ears. They use it almost every day and say it's much bouncier than their friends' trampolines, which may or may not be true, but it's nice that they're so proud of it. Pleasingly, it's a great size and shape for older kids - the extra length allows them to do multiple flips and tumbles without risk of hitting the netting, but the narrower width and oval shape mean it doesn't take up as much space in the garden as a rectangular trampoline. 
It's worth saying we originally planned to get a slightly smaller rectangular model, but we went for a 14x10 oval because of the good advice from Marcus and his team, who were excellent throughout. They handled the order and subsequent delivery professionally and efficiently, even accelerating the delivery date to ensure it arrived in time for a birthday. The trampoline and accessories arrived on time, were well packed, and building it was straightforward, taking my son and I about 1.5 hours from start to finish. The instructions are simple and easy to follow once you locate and identify all the parts, and the product is made from high quality materials. I expect it to last a long time with a little basic maintenance and cleaning, but we also bought a cover to use during the winter. 
So, overall, we are very happy with our purchase and the service we have received so far. I was initially hesitant about buying a relatively expensive trampoline, but I have no regrets. It replaces an 8ft round trampoline we bought from the same company in 2015, which obviously lasted very well and I expect this one to also last very well because it's even more solidly built - although sadly I'm not sure the kids will still want to play on it in their early 20s!

22 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

My kids love the trampoline. It is well built. We had a minor issue and ordered a spare post. Proactively contacted by customer service to offer a refund and warranty solution that went above and beyond. I have no doubt the trampoline will be well used for years to come.

12 luglio 2026
Valutata 5 stelle su 5

Fantastic inground trampoline

The trampoline I ordered turned out to be too big, but the team resolved it and got the correct size sorted the same day. Exceptional service - highly recommend. The whole family loves the trampoline! We got them to install our inground trampoline and the service throughout was exceptional

14 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service and quality

The team were very professional and worked hard in the blazing heat over two days to install our highly anticipated in-ground trampoline. Communication throughout was excellent, the team were very considerate, neat and tidy (considering they were digging up huge amounts of clay-like mud) and we are delighted with the end result.

9 luglio 2026
Non scritta su invito
Valutata 3 stelle su 5

Currently on my fourth delivery slot…

Currently on my fourth delivery slot with it having been rescheduled three times. It keeps being delayed with no explanation. Ordered on 24 July and still not here despite it being in stock and ‘ready to ship’.

UPDATE HAVING RECEIVED THE TRAMPOLINE (Customer services stepped in) - worth the wait and excellent quality. The children love it.

24 giugno 2026
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Risposta di Uk Northtrampoline

Hi,

Thank you for taking the time to share your experience.

We are truly sorry that your delivery was rescheduled several times without any explanation. We completely understand how frustrating this must have been..

Your order was dispatched promptly, but unfortunately it experienced repeated delays after being handed over to our delivery partner. We sincerely apologise for the inconvenience and uncertainty this caused. We are pleased that your trampoline has since been delivered.

We hope you and your family are now enjoying the trampoline.

Warm regards,
Team North Trampoline

Valutata 5 stelle su 5

Excellent service. High quality product. Easy build.

Excellent service. High quality product that will stand the test of time. Easy to build (by my 12 year old, her friend and a little help from me). One happy girl, thank you!

I've had a really positive experience with North trampoline. Their customer service stands out as exceptional. They provided really helpful advice and we are delighted with the quality of their product which will see many years of use.

Our 12 year old daughter loves trampolining but had outgrown our old trampoline and was finding it restrictive. We had limited space to go much bigger and wanted to be sure that if we upgraded it would be worthwhile so I emailed asking for some advice.

They replied promptly, answering my questions thoughtfully and taking into consideration the types of tricks our daughter is doing. I discovered that although the same width, a longer, oval trampoline would be a significant improvement and based on her level decided on the Legend.

Last Sunday, highly motivated and beside herself with excitement, my 12 year old and her friend dragged the boxes to our driveway and started to build the trampoline. The three of us got it finished in a few hours and then they started bouncing. That afternoon she started doing harder tricks and combinations and she is on it all the time. It already feels like money well spent. We are really pleased, thank you.

15 giugno 2026
Valutata 1 stelle su 5

Delivery was a nightmare

Delivery was a nightmare. Have asked for a call back, heard nothing. Avoid!

2 giugno 2026
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Risposta di Uk Northtrampoline

Hi Katie,
 
Thank you for taking the time to leave a review.
 
We are very sorry to hear that your delivery experience did not meet your expectations, and we sincerely apologise that our installation team arrived later than originally planned.
 
We understand your frustration regarding the callback, and we are sorry that we were not able to reach you as quickly as you had hoped. Our team did call back as soon as we had time to review your request, though we appreciate this was not as prompt as it should have been.
 
We hope we were able to resolve things for you and that you are now enjoying your trampoline. If there is anything further we can help with, please don't hesitate to reach out to our customer service team.
 
Kind regards,
 
Team North Trampoline

Valutata 1 stelle su 5

Slow delivery time.

Slow delivery time.
Website states 3 working days for delivery.
Contacted company and spoke to representative. They said they would ring back with update on shipping. No contact received.
Shipping progress via Ship app totally unhelpful.
Order placed 10 days ago and still not received.
Kids back to school tomorrow. Great.

22 maggio 2026
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Risposta di Uk Northtrampoline

Hi,
 
Thank you for sharing your experience with us.
 
We are truly sorry that your order was delayed, and we sincerely apologise that you were promised a callback but did not hear back from us. We completely understand how frustrating this must have been, especially with the children heading back to school.
 
We also appreciate your feedback regarding shipment tracking. Clear and reliable communication throughout the delivery process is something we are continuously working to improve.
 
We sincerely apologise for the inconvenience caused and hope that you and your family have since been able to enjoy the trampoline.
 
Kind regards,
 
Team North Trampoline

Valutata 5 stelle su 5

Great trampoline

Great trampoline, really bouncy and stable. Issue with springs missing from delivery. Quickly sent out but issues with second delivery that I had to chase multiple times. Head office apologised and sent someone out to build the trampoline for me, much appreciated.

3 maggio 2026
Valutata 5 stelle su 5

Great trampoline

Great trampoline!

Great help on the phone, very good experience.

Would really recommend them.

It's a lot of work building one of these into the ground but it's worth it!

19 marzo 2026
Non scritta su invito

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