S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving. robot vacuu... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Leggi di più
Good solid products, easy to use app and products delivered promptly. I have used Eufy for a number of years fir security cameras and robo vac. I upgraded my outdoor cameras to solar version and they... Leggi di più
A few years ago I purchased a s330 LTE camera for my remote yard. It has happily sat in rain, snow, gales and sunshine minding its own business until a couple of days ago when it captured some poor ex... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Informazioni di contatto
4,3
Eccellente
1672 recensioni
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have superb service from Jerry
I have superb service from Jerry. The doorbell now I am getting used to it, having initially had a lot of issues, first with installing it, and then the chime not connecting. My review is in relation to the customer service, it was brilliant.
4 febbraio 2026
Great security camera with flood…
Great security camera with flood lights.
Easy to install and set up the WiFi etc..
Great that i can now see what is going on at mums when I’m not around..
May expand system..
24 febbraio 2026
Very good camera
Very good cameras, well recorded footage
easily to follow instructions to fitting and to operate .
17 febbraio 2026
Great company
Bought loads of things from them, great cameras for security and just bought the robot hoover and mop and what a difference my floors are now
17 febbraio 2026
What a great camera…
A great deal on a very good outside camera with lighting. Quick delivery and easy to install.
Eufy is reliable and gives me peace of mind with my home security. Highly recommend.
14 febbraio 2026
DELIGHTED AND FEELING REALLY SECURE CUSTOMERS
Ordering was really easy and delivery was very quick . Friends who had experience installing the equipment volunteered to do this task which we more than welcomed.
The effectiveness of the system is excellent and provides peace of mind which will be even more appreciated when we are away
15 febbraio 2026
Good build quality
Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340 camera this is almost at the limit of my wi fi tuck some time setting up but now working well, found out software on my phone old working great on new tablet, no fee's, no ads, Happy
23 febbraio 2026
Risposta di Eufy
We sincerely apologize for your experience and fully understand your concerns.
Your case has been escalated to our management team and given top priority.
Please contact us at uk.support@eufy.com, and we’ll make sure your issue is addressed promptly.
Thank you for bringing this to our attention.
Highly Recommended
Had a eufy system for a few years now. Best thing about it is a no subscription service. High quality products and so easy to install. Highly recommended.
22 febbraio 2026
The customer support is excellent
The customer support is excellent. They always respond to queries promptly and helpfully
22 febbraio 2026
Very good product at competitive price
Very good product at competitive price. Pictures offered excellent quality images and are easy to set up. Fully appreciate no ongoing subscription cost.
15 febbraio 2026
Great no subscription and picks up most…
Great no subscription and picks up most activities
22 febbraio 2026
Worth purchasing during deal period as…
Worth purchasing during deal period as security pack discounted by over 50%.
Easy set up but definitely worth buying hub extra memory.
21 febbraio 2026
I’m loving eufy products
Quick delivery, kept informed throughout. Doorbell has amazing quality pictures and app responds quickly.
14 febbraio 2026
I decided to change to a system that…
I decided to change to a system that did not leave me at the mercy of yearly subscription price rises. Wise choice. The equipment is very easy to set up. The pictures from the door bell are clear day and night. The App is straightforward to use.
20 febbraio 2026
Great and friendly staff
13 febbraio 2026
Very easy to set up
Very easy to set up. I like the face recognition and that is easy to set up. Still need time for system to settle down. Found having the homebase useful.
20 febbraio 2026
Bought the 3 in 1
Bought the 3 in 1 - honestly don’t bother this has been the biggest waste of money ever
I’ve had it for 3 months and in that time I’ve had to buy 4 replacement brushes for the robot vacuum as I have two golden retrievers and their hair gets caught in the plastic at the sides which then burns - basically useless
The motor is so weak it really only picks up crumbs
Wish I’d bought a shark/dyson instead
13 febbraio 2026
Risposta di Eufy
Dear customer,
We sincerely apologize for your disappointing experience with our product.
Pet hair tangling and motor performance issues are not acceptable, especially for a product at this price point. We understand your frustration with needing to replace brushes four times in just three months.
We'd like to help resolve this for you. Please contact our UK support team at uk.support@eufy.com with your order details - we'll work to find a solution.
Again, we're sorry this didn't work out for you and your golden retrievers.
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