Brought a rug on Thursday evening, it was a bargain and included free postage so I expected a bit of a wait, notified by email it had been dispatched Friday morning and I received it via tracked royal... Leggi di più
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I had a mixed experience with 4Pony.com. The website is easy to use, and I found a good bargain on a rug with free postage which arrived promptly. However, when ordering boots for a birthday gift, I w... Leggi di più
Ordered the boots online for a birthday gift. I got email telling me that they were out of stock for the size I required , they explained they would be back in stock within a few days and gave me the... Leggi di più
excellent, beyond excellent. The rug came so quickly, it was dispatched within an hour of ordering. Excellent rug and I would totally recommend this seller. Many thanks, the pony was very grateful for... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Based in Somerset in the UK our team have a life long passion for all things equestrian coupled with 20+ years of practical experience in IT and high street retail in the UK. Our intention is to provide unrivalled customer service please let us know how we are doing, either here with Trustpilot, or directly with us.
Informazioni di contatto
Seed Factory, TA10 0QN, Langport, Regno Unito
- +44 3300 945 565
- support@4pony.com
- uk.4pony.com
Great product and swift delivery.
2 febbraio 2022
I am very pleased with the excellent…
I am very pleased with the excellent handling of my on line order. My purchase arrived as promised.
The product is very good quality & value for money & I will definitely buy from this company again.
13 gennaio 2022
quality service from 4pony.com
coat arrived on time, quality garment, my daughter loves is
16 dicembre 2021
Excellent service kept me up to date…
Excellent service kept me up to date with when lil starter pack would arrive . Great value too. Will definitely order again from this company
15 dicembre 2021
Great customer service thank you so much
15 dicembre 2021
Marvellous
Excellent online service of a great product at a competitive price. Fast and prompt delivery with the buyer receiving updates on delivery progress. Marvellous!
2 dicembre 2021
Nice headcollars delivered with no fuss.
2 dicembre 2021
Great service
Great service from 4pony. Query I had was answered very quickly. via email Item was competitively priced and was dispatched very quickly, Would use company again.
10 novembre 2021
Good response
Good response to order, well presented parcel on arrival, all together a good ebayer
1 novembre 2021
I am left disappointed after ordering 2…size matters
I am left disappointed after ordering 2 2in 1 Danish style dog coats. One of them is perfect the other not so much. I used visitor to order them as I was in a hurry and didn’t remember my password. Both coats came separately but they were both the same size! One was delivered parcel post and the other in an eBay bag. I had bought a size 22” for my friends dog and a size18 inch for my dog.
Both were 22”!?!
I couldn’t see how to generate a return for the coat for my dog and have now had to purchase another coat in the correct size. I am trying to find a way of returning the too large coat as yet no useful response from eBay as it didn’t show up in my account since I purchased as a visitor ☹️
6 ottobre 2021
Risposta di 4Pony.com
Hi, Very good to speak with you just now, I hope we were able to help resolve the issue for you. It appears only one of the dog-coats that you recently purchased on eBay was from us, the other two were from different sellers. We understand you will be sending it back for a refund which we'll be happy to process once it arrives back. Best Regards, Simon. The 4Pony Team.
Excellent product and prompt delivery
Excellent product and prompt delivery, thank you .
3 settembre 2021
I will be using 4Pony.com again.
I hope to be using this company again. I purchased a riding hat which sadly was too small. The customer service was super. It felt like delivery took some time but I expect that is due to Amazon next day changing our expectations.
1 settembre 2021
Very good Service
16 agosto 2021
Great service thank you.
1 luglio 2021
Dog bed was great
Dog bed was great. Good quality. Hermes delivery let the experience down by leaving it outside of the house without notifying me
22 giugno 2021
Risposta di 4Pony.com
Thank you for letting us know about the poor experience with Hermes. We're pleased the dog bed is a success.
Simon.
The 4Pony Team.
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