I live in South Africa and can't find Dr Elseys Clean Protein Cat Food locally. Ubuy helped me to import this food and my diabetic cat is now in remission !!
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
wrong item received complained however I only notice way AFTER 7 days when i tried to install it. hence their return policy it no longer valid. So now need to buy the expensive item again from them or... Leggi di più
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I bought Huckberry Flint & Tinder blazer at Ubuy. My request for a return was rejected at first but later I received an apology message willing to resolve the matter without placing any burden on me.... Leggi di più
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I ordered the Flowtime Biofeedback Headband off Ubuy. I reside in South Africa. I was very impressed with the ease of purchase, parcel tracking, and speed of service. My package arrived much, much ea... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓300 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa
Informazioni di contatto
No. 1 Quark Crescent, Linbro Business Park, KWI 918054, Sandton, Gauteng 2065, South Africa, 2065, Gauteng , Sud Africa
- +27 318810057
- info@ubuy.com
- ubuy.za.com
4,2
Molto buono
216 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I ordered some stuff and when I wanted…
I ordered some stuff and when I wanted to pay, Ubuy Declined my payment and it was canceled. The money is out from my account and it says it has been reserved for Ubuy. I really need my money back. I’m not using Ubuy again
17 febbraio 2022
Non scritta su invito
Risposta di Ubuy South Africa
Hi Jabulile,
"Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. As we can check, our team is working on the issue. We will provide you with an update in your email.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Excellent service
17 febbraio 2022
Risposta di Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
good service
9 febbraio 2022
Risposta di Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
DO NOT EVER BUY FROM HERE.
DO NOT EVER BUY FROM HERE.
every time I try and buy I get scammed. I seem to be a sucker and give them the benefit of the doubt. But after 5 times of bad experience I tried again right now. According to Ubuy my payment was declined. Yet it has come off my South African credit card. There I now a back and fourth fight trying to either get my money back or get the goods I ordered. Literally every time this happens.
If I can stop one person from buying from here I will be successful in bringing this garbage business down.
14 gennaio 2022
Non scritta su invito
Risposta di Ubuy South Africa
Hi,
Thank you so much for taking the time to share your feedback and rating. Please share your experience with us at info@ubuy.com and concerned team will help you as soon as possible.
Thanks & Regards,
Team Ubuy
Order from USA within 8 days
I ordered 2 items from the USA on 5 December and received the order today being 13 December. 8 days which is exceptional as some local orders take in excess of this period. Well done Ubuy will certainly use you in the future.
13 dicembre 2021
Non scritta su invito
Risposta di Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Excellent service!
Excellent service!! I ordered a product on the 9th of November and date of arrival was the 23rd, but I received it on the 17th. Thank you Ubuy!
18 novembre 2021
Non scritta su invito
Risposta di Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I'm not sure how to rate my experience
I'm not sure how to rate my experience. In the beginning it was horribly bad, but in the end it turned out to be unexpectedly good.
I ordered a clock and they, I suppose it was the seller, sent me the wrong item. When I brought it to Ubuy's attention I was (incredibly) brushed off at first, but when I kept complaining they made it a priority to help me return the item.
They talked to the delivery company in South Africa, who called me to arrange for a pickup date and time and gave me labels for the package's return to the US.
Also, I got my money back, including shipping and customs, which I paid for originally and, judging by the other stories on this site, I had resigned myself to never seeing again.
I would still have liked to get the item I ordered because it is really nice, but once bitten ...
Anyway, thanks very much Ubuy for doing the right thing. I appreciate it :)
22 ottobre 2021
Non scritta su invito
Risposta di Ubuy South Africa
Hello,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Excellent services!!
Excellent services! Ubuy, DHL and RAM Couriers were extremely helpful the entire time. My package arrived exactly on time! The shipping was quite expensive though, but worth it!!
4 ottobre 2021
Non scritta su invito
Risposta di Ubuy South Africa
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Pretty sure there are a lot of fake…
Pretty sure there are a lot of fake positive reviews out there because I don't know a physical person who has had a good experience.
Ordered 3 items (onelarge, two tiny) at VAST expense because I was desperate. Got charged a huge amount in shipping and then customs. Then an extra R226 at Paypal. Within 24hrs the large item was cancelled: they claimed to have undercharged my shipping because there was no weight for the large item. Please note all specs are clearly stated on their website!
They casually instructed me to reorder, clearly expecting me to pay a separate customs and shipping!!! I declined and cancelled my entire order. Despite the fact none of the products are at their warehouse, they still want to charge me for shipping. Shipping what? Stress and air?
I do not know a single person who has recieved their order as described, or a full refund when they tried to claim. Someone I know lost 20k.
So forgive me if I don't believe the positive reviews. This company seems like a scam and should be exposed as such. Buyer beware.
15 agosto 2021
Non scritta su invito
Risposta di Ubuy South Africa
Hi,
We very much apologize for that, but every request has its own circumstances and any problem facing the customer will be resolved and we are always available to help you.
Thanks & regards,
Team Ubuy
Risposta di Ubuy South Africa
Hi Ewa,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Best Regards
Team Ubuy
Good service
Good service and good clear communication throughout the process promotes confidence in the service.
10 novembre 2020
Risposta di Ubuy South Africa
Hi Joseph,
Thank you so much for taking the time to leave us review.
Best Regards
Team Ubuy
Quick and easy business
10 novembre 2020
Risposta di Ubuy South Africa
Hi Wilma,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Best Regards
Team Ubuy
Bad Service
Part supplied was incorrect and customer does not get back to you to solve this problem....
10 novembre 2020
Risposta di Ubuy South Africa
Hi Joe,
We are very sorry for that and we have sent to the management to solve the problem so that it does not recur and you can reach us via e-mail for assistance.(info@ubuy.com)
Thanks & regards,
Team Ubuy
I am very happy with Ubuy
I am very happy with Ubuy, their delivery is very quick and their products are of excellent quality.
4 novembre 2020
Risposta di Ubuy South Africa
Hi Elmarie,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards
Team Ubuy
SO AWESOME
We were very pleasantly surprised when our order from the USA arrived not even a week after placing it. Having ordered online internationally before and waited almost 3 to 4 weeks I was thrilled to find this so much more efficient.
We will definitely be using this site for future orders and I've been bragging to everyone about the awesome service I have received.
3 novembre 2020
Risposta di Ubuy South Africa
Hi Sarah,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Best Regards
Team Ubuy
I am happy
I have now twice ordered my birdies food through U Buy from the USA.Have been very happy with service, tracking and delivery- no complaints whatsoever
3 novembre 2020
Risposta di Ubuy South Africa
Hi Annette,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Best Regards
Team Ubuy
I needed a specific speaker and…
I needed a specific speaker and connectors which were unavailable locally. It was so easy to place and pay for the items on Ubuy and before I realised that it was coming from overseas it had been delivered. Thank you Ubuy.
3 novembre 2020
Risposta di Ubuy South Africa
Hi Laurence
Thank you so much for your positive rating for your recent visit to Ubuy.
Best Regards
Team Ubuy
Risposta di Ubuy South Africa
Hi Aldo,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards
Team Ubuy
Very happy with service
Very happy with service. Delivery was quicker than I expected it to be.
3 novembre 2020
Risposta di Ubuy South Africa
Hi Werner,
Thank you for your review. We will share this with the team to let them know how we are doing.
Best Regards
Team Ubuy
Risposta di Ubuy South Africa
Hi Stephen,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards
Team Ubuy
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