Two Man Removals Recensioni 

223
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Easy booking process and the team were really efficient getting everything in the van and then unloading at the other end.

Valutata 5 stelle su 5

Chris and Steve were absolutely fantastic… nothing was too much trouble… They came out at short notice over Easter and managed to get a very large and heavy wardrobe up a very tight staircase. I reall... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I moved on 28th Feb and after what started out as a normal morning moving me out, quickly went downhill. Brendan and Mark were absolutely amazing! The property owner of my purchase became very diffic... Leggi di più

Valutata 5 stelle su 5

Chris & Mark What pleasant gentleman, great work ethic, on time, have necessary protective items. So glad to help move your property with care and take responsibility off your hands to ensure an ef... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di traslochi
  2. Servizio di raccolta rifiuti
  3. Servizio di trasloco e immagazzinamento

Scritti dall'azienda

Two Man Removals is a top-rated removals company based in Plymouth, providing reliable, professional and stress-free moving services across Devon and Cornwall. With over 600 five-star reviews, we’ve built our reputation on being friendly, hardworking and going above and beyond for our customers. Whether it’s a full house move, a flat, or a few items, our experienced team ensures everything runs smoothly from start to finish. We offer house removals, man and van services, office moves, furniture transport, packing, storage and clearance services, all carried out with care and attention. We understand how important moving day is, which is why we focus on clear communication, punctuality and delivering a service you can rely on.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

223 recensioni

5 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,8

Tutte le recensioni

(223)

28 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I had a great experience using company…

I had a great experience using company to move flat. Good communication in the lead up to moving date. Fast and professional service on the day. Would use again.

3 aprile 2026
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Risposta di Two Man Removals

Hi Simon,

Thank you for taking the time to leave this, I really appreciate it.

I’m really pleased you had a great experience and that everything from the initial communication through to moving day ran smoothly for you. That’s exactly what we aim to deliver.

All the best, and we’d be more than happy to help again in the future.

Sam

Valutata 5 stelle su 5

Two Man Removals A*

Two man removals were absolutely brilliant! Very professional service and the guys that helped us move were extremely friendly and efficient.

We had more possessions to move than was initially accounted for and they sorted out temporary last minute storage for a couple of hours at very minimal price.

I couldn’t recommend Two man removals enough! Brilliant service from start to finish!

2 marzo 2026
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Risposta di Two Man Removals

Hi Jamie,

Thank you so much for this, it genuinely means a lot to read.

I’m really pleased the team were able to adapt on the day and sort the extra items and temporary storage for you without any stress. Moves don’t always go exactly to plan, so being able to step in and make it work is something we take a lot of pride in.

Thanks again for the recommendation, and we’d be more than happy to help again in the future.

Sam

Valutata 5 stelle su 5

Great removal service

These guys are good , reasonable price and work fast , Chris is a pleasure to deal with ,as we’re the other two guys John and Josh , would use them again and would recommend them to friends and family .

2 aprile 2026
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Risposta di Two Man Removals

Hi there,

Thank you for taking the time to leave this, I really appreciate it.

I’m really pleased Chris, John and Josh looked after you and kept everything running smoothly. It’s great to hear you found the service good value and efficient, and I’ll make sure the team see your comments.

Thanks again for the recommendation, it really does mean a lot. We’d be more than happy to help again in the future.

Sam

Valutata 1 stelle su 5

Complete disaster

- showed up ten minutes late, no introductions then spent 15 mins assessing what needed to be moved. I’d already had a visit so not sure was this was necessary. Was told at this time they may not be able to move shed contents so would have to collect later.

- Unlike the website, the van they showed up in was non liveried and absolutely battered.

- after an hour of very slowly moving items I asked about the room in the van.

Now, before the chaos ensued, I had previously had a visit and quote where I was told one van would take most of my stuff if I could put some items into my car, which I agreed to. I was concerned about this so approximately a week before I questioned this again. The email wasn’t responded to. I was called a few days prior to my move by someone called Chris, who said it would ‘ probably’ be ok, ‘did you have a quote?’ Yes, I said. It was left at that.

Back to the hour in.. oh we can’t get it all in we’ll have to come back and get the rest…This was a mutual exchange. I was not in a position to spend all day moving as new tenant was due in within next two hours.

They had no other vans so decided to put my things into storage and collect the rest.

Chaos ensued.

A shortened version was:

- New tenant turned up and her removal company had to assist my removal company getting my sofa apart, etc, embarrassing, because they took so long.

- They walked mud all over carpets in my old property where the new tenant then complained to me about it.

- One of my removers stood around a lot chatting to me instead of moving things, being cynical and attempting to blame me for the issues.

- Both removers were dead on their feet by the time they’d finished, both exhausted and I’m not surprised.

Damaged goods:
- solid wood tv unit slightly scuffed
- shallow long scratch across front of fridge freezer
- 2 items of broken crockery
- cooker door on main oven fell off
- clothes aider legs buckled
- detergent drawer on washing machine damaged and will now not close properly

- 55in tv not covered when being moved despite pouring with rain. Explicit instructions not to leave anything electrical in outside open, unsecured shed yet I found a pressure washer in there a couple of hours later.

Another argument ensued after a remover told me I’d be charged extra for going over allotted time. Again, she stood there looking over my shoulder while I was trying to find evidence of quote without continuing to work despite still being within allotted time frame.

Eventually the boss of the removal team asked if I'm not charged any extra would I be happy? I agreed, not happy just wanted to get in the house, both my daughter and myself were unwell that day, it was awful. Took from 0810 until 1800 to move a minimalist 2 bed house.

To top it off they insisted on payment and loomed over me until I setup new internet and logged onto my bank. I was having difficulty due to being so stressed I ended up with migraine auras which causes flashes in my vision, I had to give my daughter all my bank details because I actually couldn’t see the screen at that time but it felt like they treated me as though I was attempting to get out of paying.

What an absolute mess. Stupidly I went by the reviews! No follow up or anything after as they really don’t care.

9 marzo 2026
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Risposta di Two Man Removals

Thank you for taking the time to leave your review. I’m genuinely sorry that you felt the day did not go as smoothly as expected. While I fully accept that the service on the day was not our team’s best performance, I do feel that a 1-star review and some of the statements made do not accurately reflect the situation, so I would like to politely clarify a few points for anyone reading.

Firstly, the move from Plymouth to Torquay was quoted as a full day service, specifically because two trips were required. Another company had suggested the use of a lorry, which would have allowed the move to be completed in one journey. As we explained at the time, we do not operate lorries, so the only way we could complete the job was two trips with our vans. If the move had been a single journey, the job would likely have been closer to 4–5 hours rather than a full day.

When our team arrives at a property, we always take a short time to reassess the contents before loading. This is standard practice in the removal industry and is important for two reasons:
• It allows the team to plan how the vehicle will be packed safely and efficiently
• It helps prevent damage to items during transit by ensuring weight distribution and protection are correct

This quick assessment helps the team avoid issues later when loading larger items.

Your review also states that you were unaware the move might require additional transport, however in the same review you mention that during the quotation you were told one van would take most items if some belongings were placed in your car, which you had agreed to. The option of returning for remaining items was therefore already part of the discussion prior to the move.

When it became clear that everything would not fit comfortably in the first load, the team arranged temporary storage at no additional cost, which had been discussed as a contingency option beforehand. We were fortunate to be able to use our storage network to help resolve the situation quickly.

Where I do agree with your feedback is that the team were not on their usual form that day. It was an extremely wet day and unfortunately some floor protection was not used when it should have been. This has been addressed with the team and I appreciate you bringing it to our attention.

Regarding the items listed as damaged, no damage complaint was ever raised with us at the time or afterwards, which is normally required so we can investigate and resolve it properly.

You also mention the additional time charge. This was part of the signed contract, however after speaking with you on the day we waived the additional charge entirely as a gesture of goodwill, as we agreed the day could have been simpler had the team been operating at their usual standard. At the time this was agreed by both parties as a fair compromise. The review has been left nearly five months after the move (which took place in November).

Finally, regarding payment — our terms state that payment is due upon completion unless paid in advance. If payment is being made by bank transfer, the team must remain on site until it is received unless another arrangement has been agreed. This is standard procedure for many removal companies.

I completely accept that this move did not represent a five-star experience, and for that I am sorry. However, I do believe the service provided was far from a one-star experience, especially considering the significant goodwill shown on the day.

We wish you and your family all the best in your new home and genuinely appreciate the feedback, as it helps us continue improving our service.

Valutata 5 stelle su 5

Reliable and friendly service

From the initial outreach to the 2 men helping me move, it was smooth and reliable. On the day, the guys arrived on time, were polite and friendly and encouraged me to sit and do nothing whilst they did everything. It made the moving experience so easy and gave me time to focus on other things.

8 dicembre 2025
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Valutata 5 stelle su 5

Highly recommend!

The team showed up bright and early to make a plan and start taking apart our wardrobes, they were polite and so helpful. On the other side they quick and efficient with putting back together our wardrobes and unloading our house into the right rooms. We cannot fault them at all, communication was spot on from the point of getting a quote up until the left after the job was done.

We would highly recommend two man removals! Thank you so much

17 novembre 2025
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Valutata 5 stelle su 5

Big shout out for Two Man Removals

Big shout out for Two Man Removals. Sam came out to quote when he said he would, he knew it was only days until our move and he still managed to fit us in. His team of Elliot and Steve moved all our belongings, boxes and furniture safely. They reassured us and gave us peace of mind even with our upstairs furniture around a difficult staircase. Their colleagues Mark and Brendan moving a customer in the same street even came to support our move of our garden pots. We have no hesitation to recommend them, what a helpful team!

17 ottobre 2025
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Valutata 5 stelle su 5

Brilliant experience - Thank you

Brilliant experience - thank you so much Steve and Elliot - got to my house early, managed everything in good speed, really polite and lovely to chat to - great experience - thank you again!

25 agosto 2025
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Valutata 5 stelle su 5

These guys make moving so much easier

Highly professional lads and cannot recommend them enough. Steve and Elliot moved our heavy furniture from a third floor flat with a broken lift. Did an efficient job and not once complained, just cracked on swiftly with getting it out of that flat and into our new property. They were also well kitted-out to minimise any damage to the furniture. Thank you, gents!

26 luglio 2025
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Valutata 5 stelle su 5

Amazing service

Can’t thank Brendan and Mark enough for all their help with our move (on the hottest day of the year no less!). Super professional at all times and helped with last minute bits that I wasn’t able to do myself. Absolutely amazing service and would use again. Thank you!

30 giugno 2025
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Valutata 5 stelle su 5

Two man Removals

Mark and Brendan did a full house clearance of my mum‘s bungalow today. They were very efficient and caring and I would really recommend them to anybody. The job was complex, And involved taking furniture to my home as well as to charity shops and local tip, I would definitely recommend them to anybody

23 aprile 2025
Valutata 5 stelle su 5

THIS COMPANY!!! 10/10

Brendon & Mark done an absolute stellar job at moving our white goods and extras down 2 flights of stairs. No complaints, friendly service and all round great help. Cannot recommend this company enough!! Thank you 2 Man Removals, 10/10 service!!

Craig,

Embankment Road

16 aprile 2025
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Valutata 5 stelle su 5

These lads were efficient and hilarious!

These lads were efficient and hilarious! Nothing they couldn't handle and everything moved at speed with The A Team. Will be using them again for sure!

4 aprile 2025
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Risposta di Two Man Removals

Thanks so much for the amazing review! 🙌 We're thrilled you enjoyed the move and the laughs — the A Team always aim to deliver speed, strength, and a bit of comedy too! 😄 Looking forward to helping you again anytime you need us. Cheers! 💪🚚

Valutata 5 stelle su 5

Dont go anywhere else.

Fantastic service, Elliot and Steve were so good. Hard working, very carefull and considerate of our new home and were a great pair to have. I wouldnt go anywhere else, these two moved eveything so quick and all without any problems. Get them to quote for the job because I did
and it was bang on.
Thankyou Elliot and Steve

4 aprile 2025
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Risposta di Two Man Removals

Thanks so much for the amazing review! We're thrilled to hear Elliot and Steve did such a great job—they really are a fantastic team. It's always our goal to make moving as smooth and stress-free as possible, and we're so pleased everything went to plan. We’ll be sure to pass on your kind words to the guys—they’ll really appreciate it! Wishing you all the best in your new home. 🚛🏡✨

Valutata 5 stelle su 5

Exceptional Service from Two Man Removals!

I recently enlisted the help of Two Man Removals for a move in Plymouth and was thoroughly impressed by their outstanding service. The team was incredibly professional, offering prompt and efficient service without compromising on quality. They were remarkably accommodating, readily adjusting to our specific needs and ensuring that the entire process was smooth and stress-free.

Their friendly approach made our moving day much more enjoyable, and their pricing was surprisingly affordable, which added great value to the whole experience. The speed with which they worked was impressive, yet they managed every detail with meticulous care.

For anyone in need of excellent moving services, I wholeheartedly recommend Two Man Removals. They provide top-notch service that truly deserves five stars!

22 marzo 2025
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Risposta di Two Man Removals

Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience with our team in Plymouth. We pride ourselves on delivering efficient, professional service with a personal touch, so it's fantastic to know we hit the mark for you.

Your kind words about our flexibility, attention to detail, and affordability mean a lot to us. Making your move smooth and stress-free is always our goal, and we're thrilled we could help make your moving day enjoyable.

Thanks again for your heartfelt recommendation – it truly means the world to us!

– The Two Man Removals Team 🚚💪

Valutata 5 stelle su 5

5 Stars for Two Man Removals!

Last Saturday, I had the pleasure of using Two Man Removals for my moving needs in Plymouth, and I must say, they were nothing short of fantastic. From start to finish, the team demonstrated utmost professionalism and efficiency. They were not only accommodating to every request we had but also maintained a friendly and respectful demeanor throughout the day.

What impressed me the most was their ability to handle our belongings with great care while ensuring everything was moved swiftly. The affordability of their services was the cherry on top, making high-quality moving services accessible without breaking the bank.

If you’re looking for a reliable and professional moving company in Plymouth, look no further than Two Man Removals. They truly go above and beyond to meet their clients' needs. Highly recommended!

22 marzo 2025
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Risposta di Two Man Removals

Thank you so much for your amazing 5-star review! 🌟 We're absolutely thrilled to hear that you had such a positive experience with our team in Plymouth. It means a lot to know that our professionalism, care, and affordability stood out on your moving day — we always aim to go above and beyond, so your kind words really hit home.

Wishing you all the best in your new place, and if you ever need us again (or know someone who does), we’re just a call away!

– The Two Man Removals Team 🚛💪📦

Valutata 5 stelle su 5

Amazing service…

I moved on 28th Feb and after what started out as a normal morning moving me out, quickly went downhill. Brendan and Mark were absolutely amazing! The property owner of my purchase became very difficult and refused to handover the keys and move his belongings after completion. These two were a godsend. Nothing was too much trouble. Keeping me calm, constantly reassuring me it's was going to be ok and helping me solve a very sticky situation. Can't praise or thank them enough. Definitely recommend.

28 febbraio 2025
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Valutata 1 stelle su 5

Damaged sofa during move

We moved with Two Man Removals on the 21st October 2024. During the move our sofa was damaged and a small hole was punctured in the top of the seat. The sofa was 3 months old at the time of the move and in immaculate condition. It cost me £2500. It is now 7th March 2025, despite several promises the sofa has not been repaired, or the section replaced and I have received no compensation for the damage. It is now 4.5 months later. The last communication I had from the company were empty promises on the 6th January 2025. This is not acceptable. There was also small damage to the doorframe in my brand new house, which is minor and therefore I have let pass. I have used the business on 4 previous occasions and found them to be helpful, but this is the first time I have had a problem and the aftercare is atrocious! I will now be pursuing a claim through the Small Claims Court. The cost of a replacement section for the sofa is £854.

21 ottobre 2024
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Valutata 5 stelle su 5

Great experience

Great experience, very professional and friendly, was updated on every aspect, totally would recommend

17 gennaio 2025
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Valutata 5 stelle su 5

Excellent removal service.

I was badly let down by another removal company. Two Man Removals were able to move all our belongings to our new home at very short notice. They also cleared broken furniture etc from the old flat. Nothing was too much trouble. Chris and Tim were professional,friendly and did an excellent job on both the days I booked them for. The prices were very good value for money and I highly recommend this company.

27 dicembre 2024
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