twentytwentyone Recensioni 

57
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Ordered my first proper sofa from twentytwenty one, and Eva was very patient with me and guided me through all of the fabric options. She was very knowledgable on the item, so it made it much easi... Leggi di più

Valutata 5 stelle su 5

I had an issue with my Oluce lamp after almost five years of use, and twentytwentyone was incredibly helpful in getting it resolved. Although the process took some time, Megan was very helpful an... Leggi di più

Valutata 5 stelle su 5

Mia. Just a quick note to say thanks for being so kind, relaxed, patient, and brilliantly knowledgeable during my most recent purchase(s). You bring a sense of calm, keeping things simple, ‘clean line... Leggi di più

Valutata 5 stelle su 5

Whaty can i say, fantastic from the get go. I wanted to buy an item for my my husbands 60th, but was unfortunately was out of stock. They kindly emailed me when it was back in stock and bent over bac... Leggi di più

Dettagli dell'azienda

  1. Accessori per mobili
  2. anche in
  3. Mobilificio
  4. Negozio di arredi e di design d'interni
  5. Negozio di articoli per l'illuminazione
  6. Negozio di casalinghi
  7. Produttore di articoli per l'illuminazione

Scritti dall'azienda

twentytwentyone are long established retailers supplying high quality contemporary, classic, licensed, original and vintage designer furniture, lighting and accessories. twentytwentyone have a London furniture store and showroom.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

57 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(57)

21 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Trustworthy staff and stunning showroom

Ordered my first proper sofa from twentytwenty one, and Eva was very patient with me and guided me through all of the fabric options. She was very knowledgable on the item, so it made it much easier for me to feel at ease making such a big purchase.

After the item was ordered, Michael was very quick to answer any questions and was able to book the courier for the next day after my item was ready to be dispatched.

Over all twentytwentyone is a beautiful showroom with impressive pieces, and staff that care about the items and their customers. Couldn't recommend more!

24 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

I had an issue with my Oluce lamp after…

I had an issue with my Oluce lamp after almost five years of use, and twentytwentyone was incredibly helpful in getting it resolved.

Although the process took some time, Megan was very helpful and responsive throughout, liaising with Oluce on my behalf and keeping me updated. Oluce ultimately arranged for the lamp to be inspected and repaired, and even kindly delivered it back to me free of charge.

I really appreciated the care and support from both twentytwentyone and Oluce, and I’m very happy to have my lamp back in perfect working condition. Thank you to Megan and the Oluce team for seeing this through!

30 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Above and beyond, love this shop

Whaty can i say, fantastic from the get go. I wanted to buy an item for my my husbands 60th, but was unfortunately was out of stock. They kindly emailed me when it was back in stock and bent over backwards answering all of my questions and even reserved two of the items so I could choose the one I liked best. Everyone I was in contact with could not have done a better job, so pleased that i managed to finally purchase what i needed. Thank you only skims the surface.

5 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Brilliant!

I have shopped at Twentytwentyone for many years as I find the products they sell good quality and of great design. Always find what I want.
Gaia was amazing, responding quickly to my requests and sent me photographs and details. Arranged quick next day delivery at the time I requested. Can't thank her enough. Great employee Twentytwentyone.

17 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Made-to-order rug

I ordered a made-to-order rug and appreciated being able to borrow swatches to compare with the rest of my furniture. I decided to change the direction of the pattern, and this was adjusted perfectly at no extra cost. The finished rug is beautiful and exactly what I hoped for. Delivery was smooth and efficient too.

19 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Thanks Mia for assisting us in buying…

Thanks Mia for assisting us in buying our sofa. Very kind team here at 2021. We initially got in touch with Mia - very kind and responsive - but also got advice from other staff members. We got the right deal for our new home! Very happy with our purchase. Thanks again

13 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Gaia from 20201.

Gaia from 20201 was really great to deal with - and replaced the internal part of my Borge Morgensen two piece sofa with internal cushion and ottoman with a full cushion - and it is now like new - and very comfortable once again. It was an effortless, and fast, and they handled the connection to Frederika, the manufacturer for me. Highly recommended.

20 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Have been going to 2021 for decades as…

Have been going to 2021 for decades as they offer the widest selection of quality design for the home/office/studio. Their service has always been impecable, prompt and ahead of the game. Staff are very quick to reply to queries and deliveries are always on time.

15 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

one of the best furniture shops in…

one of the best furniture shops in north London. Their selection is much wider than what available at the shop. My recommendaiton: check online and ask, you'll have quality support to find the perfect item for your home. We already have quite a few pieces and keep coming back.

7 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Mia made my customer experience…

Mia made my customer experience excellent. She made stuff happen! She was courteous and communicated with me the whole time from start to finish. When the furniture arrived we were delighted. Bravo Mia!

24 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Thank you Mia…

Mia. Just a quick note to say thanks for being so kind, relaxed, patient, and brilliantly knowledgeable during my most recent purchase(s). You bring a sense of calm, keeping things simple, ‘clean lines’, good structure, and zero unnecessary clutter. You are a great ambassador for Twentytwentyone, from whom I made my first purchase over 20 years ago….Le Corbusier would be pleased. “Ornament is (indeed) crime”.

22 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Rude and condescending staff

Encountered an incredibly rude, snooty and condescending staff member while returning an item. The service was unacceptable and I left feeling very frustrated by the interaction.

17 gennaio 2026
Non scritta su invito
Logo di twentytwentyone

Risposta di twentytwentyone

Dear Robert,

Many thanks for taking the time to leave a review of your experience in-store. I'm sorry to hear it and have discussed the matter with our shop manager.

I understand that an issue about torn packaging had been raised, but that you have since been contacted by email to offer our apologies, and was pleased to hear that your refund was successful for the returned item.

I hope we can welcome you back in future, and if you require anything else please do let us know by email or phone.

Wish best wishes,
twentytwentyone

Valutata 2 stelle su 5

A very dispiriting experience…

Went there yesterday to narrow down choices for dining tables and shelves. Staff were totally uninterested in giving me advice. They gave me only cursory replies and then went straight back to their computers. They made it pretty clear that I was bothering them. A very dispiriting experience. Please do better.

12 dicembre 2025
Non scritta su invito
Logo di twentytwentyone

Risposta di twentytwentyone

Dear Paula,

Thank you for taking the time to leave a review. I was disappointed to read that your experience in store was not a positive one. We take pride in our shop and will work to improve this issue so that it does not happen again. If you wish, please feel free to email showroom@twentytwentyone.com for advice on any products we offer and I'll ensure we act promptly to assist you.

With best wishes,
twentytwentyone

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