I use Twentyeight Health to fill my birth control prescription and the process is easy. The providers on there respond quickly and if there are any issues, their customer response team is very helpful... Leggi di più
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I love this company. The people who work there are very nice and have excellent customer service skills. When I emailed them asking questions, they got back to me very quickly and had answers for me i... Leggi di più
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I don't know how I got the same person within this company on 2 separate occasions by phone but I sure did and it made it even more of a personal experience. Bri is awesome and handled my billing situ... Leggi di più
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They sent my script directly to my pharmacy at no cost and gave me a couple months before they charged me I should have thought to cancel before I was charged but I was crazy busy. The process of canc... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Informazioni di contatto
330 E 38th Street, 10016, New York, Stati Uniti
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4,5
Eccellente
985 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great communication and it was super…
Great communication and it was super easy to get my account set up. Marilu was great in assisting with any questions. I highly recommend!! Lots of great options for your sexual health.
18 aprile 2026
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Risposta di Twentyeight Health
Hi Sophia,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
BEWARE - ALWAYS UPPING PRICE
BEWARE
Scam-y. Watch your monthly fee withdrawals. Continuously upping prices. I’ve used this service for years - and I regret trusting them with my medical information. Selling their patients away for the almighty dollar. Look at this service’s history, legalities and buy-out. Went from $0 to $20 A MONTH now all with no changes made by the patient. Just sketchy corporate back end changes.
29 aprile 2026
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Risposta di Twentyeight Health
Hi Sam — thank you for sharing this. I’m really sorry this has been your experience, especially after using us for so long.
I want to clarify a couple of things. This is only the second time we’ve updated pricing in nearly seven years. These changes reflect a shift toward more comprehensive, provider-led care — including messaging with licensed providers, treatment for additional conditions (like UTIs, yeast infections, and skincare), and ongoing support beyond a one-time prescription.
We kept our $0 membership for self-pay and out-of-network users for several years, and have since focused on expanding in-network coverage — including Medicaid — to help more patients access $0/month care.
We understand that any change in cost can be frustrating. Our goal has been to balance affordability with being able to offer real, ongoing clinical care.
If you’re open to it, we’re here to help — we can review your account and make sure everything looks right.
Thank you again for calling this out.
Sincerely,
Kelsey (she/her)
best telehealth service
finding a telehealth doc that would accept my insurance was so hard till i heard about twentyeight health, i love that i can make appointments over the phone and not worry about going into a clinic for birth control. its easy to sign up and book consultations as well as i get my packages delivered discreetly and fast. my doc is dr.alejandra moscoso shes very friendly and attentive, always answers questions and offers good information when needed.
29 aprile 2026
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Risposta di Twentyeight Health
Hi Nayeli,
Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Moscoso from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Best site for my needs ive found and…
Best site for my needs ive found and ill be using them as long as im able, they take my insurance and always respond fast to messages baby lyn was amazing and helped me alot
28 aprile 2026
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Risposta di Twentyeight Health
Hi Lindsay,
Thank you for sharing your experience. We're so happy to hear Baby Lyn was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Shelby Hughes is the best
Shelby Hughes is the best! She listened to my concerns and was able to get me the best medication for my needs. Twentyeight Health also takes my insurance so the visit and medication are both covered. But the greatest benefit is that the medication ships quickly.
25 aprile 2026
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Risposta di Twentyeight Health
Hi Chelsea,
Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Quick and easy birth control
I can get the birth control I need quick and easy, which is important as the state I live in the Gynos are aboit 9 months out for taking appointments as they are more interested in obstetrics patients. The customer service team is always quick to respond and resolve any issues. My experience has been great!
15 aprile 2026
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Risposta di Twentyeight Health
Hi Tayja,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
I have been using twentyeight for years…
I have been using twentyeight for years now. Love the service and if you need anything, customer service is very responsive. Clear was very helpful and kind when I had questions about adding a second product.
Highly recommend
23 aprile 2026
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Risposta di Twentyeight Health
Hi Jennifer,
Thank you for sharing your experience. We're so happy to hear Clear was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Clear was amazing 10/10 would recommend…
Clear was amazing 10/10 would recommend to anyone
23 aprile 2026
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Risposta di Twentyeight Health
Hi Marie,
Thanks so much for your kind words — we’re so happy to hear Clear was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Twentyeight Health = My Health
I never heard about Twentyeight Health until I needed it! I really didn’t think I could easily get reproductive care at my fingertips, but I can. Ms. Shelby Hughes, NP, has made my experience using this program a breeze. She is so understanding, pleasant, and efficient. Thank you 28 Health!
20 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Brianna,
Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
not one bad thing to say
not one bad thing to say. they make me feel SO appreciated. all of the doctors and nurses reply to my messages in a timely manner, and customer support always gives me the fastest responses. i don’t have to pay out of pocket for my prescription, my insurance covers it.
would reccomend twenty eight health to anyone! they even send me amazon gift cards as a surprise every once in a while :)
21 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Natalie,
Thank you so much for taking the time to share your experience. We're really glad to hear that our Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Super convenient and friendly
Super convenient and friendly. I had a video appointment with Emily Smith on a Monday and my birth control was delivered that same Friday, 3 days before expected. Marilu was very helpful!
12 aprile 2026
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Risposta di Twentyeight Health
Hi there,
Thank you so much for taking the time to share your experience. We're really glad to hear that your provider and Bri from our Customer Care Team were able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Thank you Loella for assisting me
Thank you Loella for assisting me! I love twenty eight Health!
17 aprile 2026
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Risposta di Twentyeight Health
Hi Tee Tee,
Thanks so much for your kind words — we’re so happy to hear Loella was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I have been using Twentyeight Health…
I have been using Twentyeight Health for years now, and my experience has been nothing but amazing! Recently some changes happened and Valeria and the whole team were so helpful and communicative helping me through the process!
20 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Lindsay,
Thank you for sharing your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Loella ⭐⭐⭐⭐⭐
Loella from twenty eight really made my experience great! She was quick to respond and very professional and polite :)
15 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Ena,
Thanks so much for your kind words — we’re so happy to hear Loella was able to help!
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Twentyeight...a telehealth must!
Twentyeight surprised me on how easy it was was to use. Their customer service team is amazing. Bri made it so easy to re-book my appointment and answered all my questions. They made me feel welcomed and cared for. Thank you all at Twentyeight so much!!!
8 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Angela,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Twentyeight Health is an online…
Twentyeight Health is an online healthcare service focused on making women’s reproductive care more accessible and affordable. They offer services like birth control prescriptions, emergency contraception, herpes treatment, and more, all through an online consultation process. One of the biggest advantages is that they accept insurance (including Medicaid), and many users can get prescriptions at little to no cost, with delivery straight to their door.
The visit that I had with my provider Bri was quick and easy. She was very nice. She was very concerning just a breath of fresh air. It made me feel assured answer all the questions I have and offering advice on what type of medication I should start taking.
It was quick, easy and convenient setup, I had no issues with customer service. My prescription was a little delayed due to the fact their pharmacist not covered by my insurance, but they quickly resolved the issue by transferring to a local pharmacy when I was able to pick it up the same day.
Overall, Twentyeight Health can be a helpful and affordable option for basic reproductive healthcare, especially if you have insurance
1 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Chika,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Bri was amazing
Bri was amazing. And they updated my insurance without me having too! Ty all so much
3 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Renee,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Risposta di Twentyeight Health
Hi Irene,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Disappointing service
Disappointing service. $20 a month when I was charged before ANYTHING I requested medically was even processed. Won't ever use this service again and if you dont want money taken from you just go to the next site.
13 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi there,
Thank you for reaching out. My name is Kelsey, I'm a Manager here at Twentyeight Health. I'm sorry to hear about this billing concern but am glad to assist.
We take transparency seriously, especially when it comes to the costs associated with our service. While the $19.99 Complete Care Plan fee is required at sign up, I truly apologize for any confusion. We would truly appreciate the opportunity to look further into this concern. I've reached out to you through Trustpilot in order to do so, and hope to hear back from you soon.
Sincerely,
Kelsey (she/her)
Thank you
Ana helped me answer a quick question. She made the experience quick and easy. I have been a customer for years now and am always happy with them.
2 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Heather,
Thanks so much for sharing your experience using our telehealth service! I'm so glad to hear Ana from our Care Team provided you with the level of care you deserve!
We're grateful to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
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