I use Twentyeight Health to fill my birth control prescription and the process is easy. The providers on there respond quickly and if there are any issues, their customer response team is very helpful... Leggi di più
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I love this company. The people who work there are very nice and have excellent customer service skills. When I emailed them asking questions, they got back to me very quickly and had answers for me i... Leggi di più
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I don't know how I got the same person within this company on 2 separate occasions by phone but I sure did and it made it even more of a personal experience. Bri is awesome and handled my billing situ... Leggi di più
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They sent my script directly to my pharmacy at no cost and gave me a couple months before they charged me I should have thought to cancel before I was charged but I was crazy busy. The process of canc... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Informazioni di contatto
330 E 38th Street, 10016, New York, Stati Uniti
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4,5
Eccellente
985 recensioni
Non risultano inviti alla recensione recenti
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Horrible customer service and they scam…
Horrible customer service and they scam you. They change your subscription all the time so you pay more money. And now they don’t even offer multiple plans it’s one plan only. I’m not paying 15+ for my birth control to be mailed to me no thanks.
1 giugno 2026
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Risposta di Twentyeight Health
Hi Cassie,
Thank you for sharing your feedback. We understand that moving from a lower-cost plan to a $19.99/month membership can feel like a significant change, especially if birth control is the main service you use.
We've recently transitioned to a single Complete Care membership that includes access to care for additional needs such as UTIs, yeast infections, skincare, and more.
We know that this change won't be the right fit for everyone, and we appreciate you taking the time to share your perspective.
If you're open to it, we'd be happy to review your account and coverage options with you. Please reach out to our support team so we can help.
Sincerely,
Kelsey (she/her)
Best Birth Control Website
Everyone I email through Twentyeight Health is always so nice and helpful! They answer all my questions in a timely manner and help as best as they can while being very friendly and sweet. Definitely would recommend to anyone, I’ve been getting my birth control from them for years and they’re amazing! 🤩
31 maggio 2026
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Risposta di Twentyeight Health
Hi Rachel,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
The price is the lowest I have found in…
The price is the lowest I have found in every single online company that ships contraceptives to my state. AMAZING customer support always. The Dr's and Nurses are a huge help as well. Highly recommend them. Oh, shipping is pretty fast too! I've been with them for a couple of years now! Like 2022 I wanna say, maybe even 2020 (the company was under a different name), its been A WHILE.
26 maggio 2025
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Risposta di Twentyeight Health
Hi Mere,
Thank you for sharing your experience over the past few years!
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
The team and Laura were super helpful…
The team and Laura were super helpful with the medication I needed and while there was a little confusion with some pharmacy stuff everything was handled very professionally and I am grateful to have Twentyeight on my team! Thanks again!!
20 maggio 2026
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Risposta di Twentyeight Health
Hi Amber,
Thank you so much for taking the time to share your experience. We're really glad to hear that Laura from our Customer Care Team was able to help and make things easier for you when you ran into a hiccup.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Great Provider
I have used Twentyeighy Health for so long and they are always super communicative and responsive, and dealing with healthcare I think thats super important!
20 maggio 2026
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Risposta di Twentyeight Health
Hi Danny,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Ladies! Twenty Eight Health is where it's at!
Twenty Eight Health made it easy to get a birth control prescription. In fact, this was one of the best tele-health experiences I've had! Dr. Stella is fabulous, easy to talk with, knowledgeable and I love that I can message her anytime I have a question for FREE! Also, Bri is a customer service, rock star who helped get my prescription completely covered by my health insurance by sending it to my local pharmacy where I live! Twenty Eight Health is simply wonderful and super convenient! I highly recommend them.
17 maggio 2026
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Risposta di Twentyeight Health
Hi Anne,
Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Gandhi from our Provider Team and Bri from our Customer Care Team were able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
They do what they can for you and more!
They do what they can for you and more!
20 maggio 2026
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Risposta di Twentyeight Health
Hi Krystal,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Nothing but results!
Nothing but results! Nicole answered all my questions and quickly at that. Im loving this care!!
18 maggio 2026
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Risposta di Twentyeight Health
Hi Eursaleen,
Thanks so much for your kind words — we’re so happy to hear Nicole was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I'd give zero stars if I could
I'd give zero stars if I could. I've been using this company since the pill club was bought out by nurx and at first it was very straight forward. After a few years or so they began rolling out several cost tiered plans to better connect customers with their services. I explained to them it wasn't necessary for me and for about a year they waived fees so that I could get my meds through insurance as that was all I needed and I paid a one time fee for a "consult" which was a questionaire basically asking what birth control I wanted. Now they switched to this 20 dollar a month nonsense and seriously does anyone contact them regularly that they believe their "services" are worth that much? I already pay insurance to cover my meds, they pay you but I'm not in network apparently with bcbs, one of the most accepted insurances out there. I hope they go bankrupt.
18 maggio 2026
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Risposta di Twentyeight Health
Hi Anderlynn,
Thank you for sharing your feedback. We understand why this change feels frustrating, especially if you mainly used Twentyeight for birth control refills through insurance.
Over time, we expanded from prescription refills to ongoing care — including provider messaging, urgent care for things like UTIs and yeast infections, skincare, and more — all under one membership. But we also understand that not every user needs or wants those additional services.
Insurance coverage can vary by plan, and while some members have their membership covered through in-network insurance, others may not yet qualify for that benefit. We know that can feel disappointing, especially when your medication itself is already covered.
We truly appreciate you being with us over the years, and we’d be happy to review your account and see if there are any better options available for you. Please reach out to us at contact@twentyeighthealth.com.
Sincerely,
Kelsey (she/her)
Shelby Hughes, NP is highly recommended!
Shelby Hughes, NP was a pleasure to work with. I'll be using Twentyeight Health for all my womens health needs from now on. They sent my prescription to CVS right away, and when CVS didn't have what I needed in stock, Twentyeight sent it via FedEx overnight! That is great service.
3 maggio 2026
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Risposta di Twentyeight Health
Hi Chasity,
Thanks so much for your kind words — we’re so happy to hear NP Shelby Hughes from our Provider Team was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I signed up and got same day care
I signed up and got same day care. I was scheduled with a phone call with a doctor within hours. Overall I’m happy with the service so far!
12 maggio 2026
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Risposta di Twentyeight Health
Hi Rachel,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Easy Peazy
They’ve made it easy to get what I need, plus my insurance accepts them. And when I had an issue with a refill, Marilu was amazing with getting that fixed right away.
5 maggio 2026
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Risposta di Twentyeight Health
Hi Kim,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Great customer service and fast…
Great customer service and fast responses. Nicole is great!
11 maggio 2026
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Risposta di Twentyeight Health
Hi Ryann,
Thanks so much for your kind words — we’re so happy to hear Nicole was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I’ve been using twentyeight for years…
I’ve been using twentyeight for years and have always had good experiences. I recently had an issue with my prescription processing, and Loella with the support team fixed it immediately.
8 maggio 2026
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Risposta di Twentyeight Health
Hi Jocelyn,
Thank you for sharing your experience. We're so happy to hear Loella was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
I love twentyeight health!
They are always on top of my deliveries and very kind and understanding when I need changes or help with my orders! Customer service is definitely top tier
30 aprile 2026
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Risposta di Twentyeight Health
Hi Malaena,
Thanks so much for your kind words — we’re so happy to hear our Care Team has been able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Customer Service is Excellent!
I have been using Twentyeight Health for years and they have been nothing short of amazing. They are always prompt in their communications regarding my prescriptions and are always eager to help. If I have a question or need assistance, I always get an emailed reply within a couple of hours. The last customer service agent I spoke with, Valeria, was super helpful and kind.
In short, I highly recommend Twentyeight Health. You can tell they care about their customers which is rare these days.
4 maggio 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Megan,
Thank you so much for taking the time to share your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
The entire team at Twentyeight Health…
The entire team at Twentyeight Health has always been incredibly easy to work with and makes the process of accessing birth control super easy and convenient! Recently I had an issue with my insurance and I sent an email and Hannah was so quick to respond and sort out the entire thing and my birth control was in the mail on the way to my house about a day later. 10/10 stars for Hannah and everyone at Twentyeight Health!!
27 aprile 2026
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Risposta di Twentyeight Health
Hi Molly,
Thank you for sharing your experience. We're so happy to hear Hannah was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Everyone is so accommodating and nice
I have always had a great experience with twentyeight health! The one star reviews must be written by people who don’t know how this company works. I highly recommend! Hannah was lovely to work with and great at communicating.
4 maggio 2026
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Risposta di Twentyeight Health
Hi Audrey,
Thanks so much for your kind words — we’re so happy to hear Hannah was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Great service!
Fast, easy, responsive! Also very responsive by email which makes it easy if you work during the day. Loella was the best!
27 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi Michelle,
Thank you for sharing your experience. We're so happy to hear Loella was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Thank you for such great service!
Twenty-eight Health has been the best provider for as long as I've been a member. Recently, I had an unusual issue with deliveries, and Marilu was so incredibly helpful in doing everything she could to get it resolved. She messaged me frequently with updates and clear communication, and we got the issue figured out. Twentyeight Health really does care about its patients, and they really go above and beyond in customer service.
30 aprile 2026
Non scritta su invito
Risposta di Twentyeight Health
Hi there,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
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