probs best clothing company i’ve ever ordered from- sale was v good like half price, delivery is free down to a pretty low price, is very fast and feels very personal which is always nice. comes with... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
These guys seriously went above and beyond. Item off eBay never arrived, I contacted them, within 24hrs a replacement arrived. Five Star service, however, 3 weeks later I get notification from Royal... Leggi di più
Excellent customer service. Although the wrong size was initially sent to me, on phoning them and explaining and also that the item was needed quickly as a birthday present, they went out of their way... Leggi di più
L'azienda ha risposto
Unfortunately my initial purchase was lost in the post. I could not have received better customer care from Paul who offered a choice of a replacement tshirt which I am very happy with perfect. Grea... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The Vines Supply Company - Premium skate store located in Solihull. We stock a curated collection of the finest international brands. Visit us online or in store for skateboard hardware and accessories. Apparel & Equipment from brands including Polar Skate Co, Butter Goods, New Balance Numeric, HUF, Vans, Adidas Skateboarding, Dickies Skateboarding, Dime MTL and Bronze 56k.
Informazioni di contatto
35 Drury Lane, Solihull, B913BP, Regno Unito
- 0800 689 4891
- support@thevinessupply.co
- tvsc.co
4,6
Eccellente
56 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Still haven't received my order placed…
Still haven't received my order placed nearly 2 weeks ago, no communication from seller so in limbo now.
We have had to purchase elsewhere and hope for a refund! :(
5 aprile 2022
Risposta di The Vines Supply Co
Apologies this item was late, unfortunately we've had issues with small items with Royal Mail. As they have now been delivered and you have been refunded would it be possible to revise the feedback? Many thanks
Great service from friendly…
Great service from friendly knowledgeable guys. Always really helpful. Online service very reliable too. Would definitely recommend.
9 marzo 2022
Excellent price
Excellent price, ease of ordering and process, delivery was very reasonable and good. Only thing that could be improved is the tracking.
26 febbraio 2022
They had what I wanted no one else did…
They had what I wanted no one else did at the time
14 gennaio 2022
Risposta di The Vines Supply Co
🤜🏽
Great service products arrived in…
Great service products arrived in perfect condition with a couple nice freebies too 🔥
11 gennaio 2022
Risposta di The Vines Supply Co
🤜🏽
Visited looking for a skate present for…
Visited looking for a skate present for a family member. The staff were really friendly and helpful and the shop looks great. They've got items you don’t really find elsewhere. Would definitely recommend.
8 gennaio 2022
Non scritta su invito
Risposta di The Vines Supply Co
✌🏼
Rad store
Found everything great from start to finish. Guys in store are nice guys, owner is down to earth chap with a chilled vibe. Tee is high quality, really impressed. Would deffo recommend.
3 gennaio 2022
Risposta di The Vines Supply Co
🤜🏽
Risposta di The Vines Supply Co
🤙🏽
Risposta di The Vines Supply Co
✌🏼
Paul was extremely helpful with…
Paul was extremely helpful with exchanging parts of my order. Great product. Thanks.
4 dicembre 2021
Risposta di The Vines Supply Co
🤙🏽
Appalling service
Ordered from here and item took ages to arrive. Was a present for a birthday which was missed, tried ringing, emailing, using Facebook, Twitter and their on line chat to contact them and chase order. Initially replied to say they would send out another but then communication stopped, wouldn’t answer requests for refunds. Not the only person to have problems with this company. Will not use again and advise to avoid.
1 maggio 2020
Non scritta su invito
Risposta di The Vines Supply Co
Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.
Terrible service. Avoid
Terrible service.
Over 4 weeks to finally receive an order which I cancelled and wanted a refund for due to no communication from the company at all. Or their other company Radgirl.
No response on phone, email or messenger, had to resort to social media to which I and and others were ignored only to get reaponse after letting them know they had been reported to trading standards.
Avoid this company.
30 aprile 2020
Non scritta su invito
Risposta di The Vines Supply Co
Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.
Useless
Useless, I've ordered a product as a gift and tried to make a size exchange, which should be straight forward, however it has involved an unnecessary amount of emails and Facebook messaging and posts on their site to get any response from them at all. When they have responded they have suggested that they will be posting the exchange product tomorrow several times but provided no tracking number and nothing has turned up. Several other people are on they're Facebook page asking for refunds and complaining of poor communication too so I guess I'm not alone in this debacle of a shopping experience. I wouldn't buy anything from them again and would suggest you avoid them too.
30 aprile 2020
Non scritta su invito
Risposta di The Vines Supply Co
Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.