Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We have a Web hosting plan (monthly payment), in less than a year you have increase the price without prior notice (16% increase this last time). If a New customer, right now, acquires this same plan,... Leggi di più
L'azienda ha risposto
customer service person was extremely helpful and competed the task of correcting the web hosting change we needed. It also shows that Turbify.com was very cooperative in reducing our service requirem... Leggi di più
L'azienda ha risposto
The representative was outstanding with customer service. She found a solution to my problem that left me with great satisfaction and a warm place in my heart. Thank you!
Dettagli dell'azienda
- Impresa di web hosting
- Fornitore di soluzioni per l'e-commerce
- Servizio di marketing su internet
- Servizio di pagamento
- Web designer
Scritti dall'azienda
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Informazioni di contatto
Stati Uniti
- 1-833-689-8585
- turbify.com
3,7
Nella media
529 recensioni
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service person experience
Customer service person helped make adjustments to my website and helped me switch to a better plan for my needs.
20 aprile 2026
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear our customer service team was able to help adjust your website and switch you to a better plan that fits your needs. We really appreciate you taking the time to share your experience with us.
Risposta di turbify.com
Thank you for your feedback — we’re so glad to hear you appreciated her patience, and we truly value you taking the time to share that with us.
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear that Divya was very professional and polite, and we truly appreciate you taking the time to share your experience.
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear you found our support clear, concise, and easy to understand, and we appreciate you taking the time to share that.
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear our customer service agent was helpful, and we appreciate you taking the time to share that with us.
The representative was helpful.
31 marzo 2026
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear our representative was helpful, and we appreciate you taking the time to share your experience.
Closed my ticket without solving the…
Closed my ticket without solving the issue. DKIM is still not enabled for my domain, the Turbify web site still does not allow me to add the necessary CNAME records, and my users are still vulnerable to email spoofing attacks. THIS IS UNACCEPTABLE.
18 aprile 2026
Risposta di turbify.com
Thank you for raising this and for your patience — you’re absolutely right that having DKIM disabled and being unable to add the required CNAME records is unacceptable when it leaves your users vulnerable to spoofing.
Our investigation showed that the Microsoft Exchange DKIM records for your domain were initially added as TXT instead of CNAME, which is why validation failed; we advised removing those incorrect records, and offered to help add the correct CNAMEs, but were unable to complete this step as you did not grant account access and the chat later ended due to inactivity.
We understand how this still felt like an unresolved ticket from your side, and we have since helped complete the configuration on a later contact; if anything still doesn’t look right on your end, please reach out to us at +1 833-689-8585 so we can double‑check your DNS and DKIM status with you in real time.
Excellent customer support!
20 aprile 2026
Risposta di turbify.com
Thank you for your review — we’re thrilled to hear you experienced excellent customer support, and we truly appreciate you taking the time to share that with us.
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear you were able to access your account smoothly with our verification steps, and we appreciate you taking the time to let us know.
resolved issue quickly
16 aprile 2026
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear we resolved your issue quickly, and we appreciate you taking the time to let us know.
Attention, time and dedication for technical issues.
17 aprile 2026
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear our team gave your technical issues the attention, time, and dedication they needed, and we truly appreciate you taking the time to share this with us.
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear we did a good job, and we really appreciate you taking the time to say thanks.
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear the process was quick and easy and that your telephone wait time was very short. We appreciate you taking the time to share this with us.
Very Satisfied
When I called, there was no long wait time. The first customer service rep was responsive, attentive, and immediately knew which customer service rep in another department I needed to speak with. The second customer service rep was professional, knowledgeable, and very nice. Listened patiently while I rambled on about my issue, then patiently took me step by step, and the problem was resolved.
19 aprile 2026
Risposta di turbify.com
Thank you for sharing such detailed feedback. We’re delighted to hear that there was no long wait time, that our first representative quickly connected you with the right department, and that the second representative was professional, knowledgeable, and patient in walking you step by step until your problem was fully resolved. We truly appreciate you taking the time to describe your experience and are glad you’re very satisfied with our support.
I still have not able to access my webp[ages to edit…
I still have not been able to access my pages to edit. I had place a phone call and opened a ticket on march 27 they closed ticket on april 7th without fixing anything this customer service is horrible. i ahv epaid for my site untilsept /oct of 2026 and i cannot access my web p[ages to edit anything i cannot even see the pages in edit section
7 aprile 2026
Risposta di turbify.com
I’m very sorry for the ongoing frustration you’ve experienced — you’re absolutely right that if you’ve paid for your site through Sept/Oct 2026, you should be able to see and edit your pages without issue.
Our records show that your case about not being able to access the editor was escalated, a bug was raised, and an email was incorrectly sent stating the issue was resolved even though you still couldn’t edit your site, which is not acceptable.
We also see that you called multiple times for status updates and were repeatedly asked to wait, which understandably feels like terrible service. We’ve since followed up by phone and email and would really appreciate another chance to review your account, correct the error, and ensure your editing access is fully restored; please contact us at +1 833-689-8585 and mention this review so we can prioritize and properly fix this for you.
knew what he was doing
19 aprile 2026
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear our team member clearly knew what he was doing, and we appreciate you taking the time to let us know.
You don’t respond to my questions
You don’t respond to my questions. Ignoring me gets zero stars
15 aprile 2026
Risposta di turbify.com
Thank you for sharing your feedback, and we’re genuinely sorry that you’ve felt ignored and that your questions weren’t being answered.
This case relates to a past‑due invoice, and our records show that our team attempted to reach you multiple times by phone (with calls going to voicemail) and then followed up by email, but it’s clear from your experience that our communication still didn’t feel clear or responsive from your side.
We’d really appreciate another opportunity to address your questions directly and make things right; please contact us at +1 833-689-8585 or reply to our last email and we’ll prioritize your case so you get a full, timely answer.
very help quick respounse
18 aprile 2026
Risposta di turbify.com
Thank you for your feedback — we’re glad to hear you found our support very helpful with a quick response. We appreciate you taking the time to share this.
Setting up my account was smooth and…
Setting up my account was smooth and easy..i recommend this to everyone
15 aprile 2026
Risposta di turbify.com
Thank you for your great review. We’re really happy to hear that setting up your account was smooth and easy, and we truly appreciate that you’d recommend us to everyone.
The ability to reach Turbify customer…
The ability to reach Turbify customer support is extremely important. Please keep it up
18 aprile 2026
Risposta di turbify.com
Thank you for sharing this. We completely agree that being able to reach Turbify customer support is extremely important, and we’re committed to keeping that level of access and assistance in place. Your encouragement means a lot to our team.
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