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Valutata 2 stelle su 5

Ordered two 200cm Black Pine Raised Planters, both arrived with opened boxes. There was no instructions or screws, the wood is poorly painted and had no drainage holes in the base. The live chat is AI... Leggi di più

Valutata 5 stelle su 5

Purchased 4 large 90cm Corten Steel Tall Tapered Square Planters - Pre-Rusted, not for external use but for our living room. Fantastic product, elegant style and timeless design which will last for ye... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordering and delivery was efficient and seamless. Used product to edge a rockery…pieces were stronger and more robust than expected. Definitely a two person job in our case. We used cable ties to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am happy with my choice to purchase the corten steel lawn edging from Woven Wood. The steel is durable and giving our garden a sleek look. I bought 10cm high parts that join together. Installation... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Welcome to our online oasis for all things garden! At Tulipy, we're passionate about cultivating the perfect blend of nature and convenience. We offer a diverse array of high-quality products, expert advice and inspirational ideas to help nurture your outdoor haven. We pride ourselves on innovating and sourcing premium products, ensuring that your garden experience is both enjoyable and rewarding. Explore our extensive range of stylish décor to transform your outdoor space.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

55 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Ordered two 200cm Black Pine Raised…

Ordered two 200cm Black Pine Raised Planters, both arrived with opened boxes. There was no instructions or screws, the wood is poorly painted and had no drainage holes in the base. The live chat is AI and then customer email is also AI pretending to be a lady called Hazel and some invisible manager is going to help me. I’ve had to spend £15 on hardware to build these so I haven’t wasted £320 on some cheap bits of wood. The quality is 3/10 for the price, you also need to drill pilot holes in the long sides.

20 aprile 2026
Non scritta su invito
Valutata 2 stelle su 5

Poor returns policy

Ordered planter in error black should have been gray to match all other planters received from them Ordered replacement which is great like all other planters .however returned black planters had to pay £11 to return overnight dpd followed instructions amozan confirmed return just keep getting messages for more information re sending return no refund revived if you want to return don't bother unless you can devote a day to answering messages great product poor return policy don't bother until they change

13 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered, paid but No delivery

Ordered and paid for a product;Willow Fencing from The Range. Thought the price was too good to be true and how correct I was! Tulips cancelled the order, then the range cancelled the order. I tried to contact both companies, neither making it easy. What absolutely disgusting customer service. One star is too generous

6 novembre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your review. We’re very sorry that The Range displayed our products with incorrect pricing — unfortunately, we’re unable to supply our fence panels for only £1 each. As soon as we became aware of the error, we immediately asked The Range to correct it, which meant we had to cancel and refund your order.

All other customers affected by this issue were very understanding, and we’re sorry to hear that this caused you so much frustration.

If there’s anything further we can help with, please let us know.

Best Wishes, The Tulipy Team

Valutata 5 stelle su 5

Goods look good quality

Goods look good quality. Delivery was on time. Not been able to install goods yet but it looks OK.

30 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your feedback! We’re glad to hear your order arrived on time and that you’re happy with the quality. We hope the installation goes smoothly and that it looks great once set up!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

The corten steel planters look fabulous…

The corten steel planters look fabulous in my garden - exactly what I imagined. Delivery was prompt and the planters were easy to assemble.

19 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your lovely feedback! We’re delighted to hear the corten steel planters are just what you imagined and that assembly and delivery were straightforward. We hope they bring lots of enjoyment to your garden!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Our barrel planter was of high quality…

Our barrel planter was of high quality and delivered within two days of order.

14 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your feedback! We’re glad to hear you’re happy with the quality of your barrel planter and that it arrived quickly. We really appreciate your support!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Well made and easy to put together

Well made and easy to put together. Need to get another one but the small one is ideal for my daughters to load.

4 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your feedback! We’re delighted to hear the planter was easy to assemble and that the small size is perfect for your daughters to use. We’d be thrilled to help you with another one whenever you’re ready!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Fabulous products

Really easy to order, fabulous products and all delivered really quickly. 100% recommend!

3 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you so much for your wonderful feedback! We’re thrilled to hear you found ordering easy and that you love our products. We really appreciate your recommendation!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Excellent product

Excellent product. Quick delivery.
Ordered 2 Corten steel planters as i was so impressed with the 1st.

18 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your feedback! We’re delighted to hear you were so impressed with your first corten steel planter that you ordered two more. We really appreciate your support and hope they look fantastic in your garden!

Best wishes,
Thomas
Customer Success Manager

Valutata 3 stelle su 5

Item arrived not packaged sustaining damage

Item arrived not packaged at all and despite it being a large item I would have thought it would have been wrapped to protect from shipping, therefore it sustained scratches and knocks upon arrival …disappointing

2 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

We’re very sorry to hear that your item arrived damaged due to inadequate packaging. This is certainly not the experience we want our customers to have. We appreciate your feedback and will review our packaging process to prevent this happening in the future. Thank you for bringing this to our attention.

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Returning customer very happy

Second order placed and both times product delivered as expected and well packed. I would definitely use this company again and wot recommended them to friends and family.

10 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you so much for your wonderful feedback! We’re delighted to hear both orders arrived as expected and well packed. We really appreciate your recommendation to friends and family and look forward to serving you again in the future!

Best wishes,
Thomas
Customer Success Manager

Valutata 4 stelle su 5

Great looking, a little fiddly

Overall, I'm happy with the product. I saw it in use at RHS Wisley and decided I wanted to use it create patheways and raised borders in my own cottage garden. The finished look is great and aesthetically I'd recommend this product. The ordering process was easy and delivery was made within a week of ordering. Putting it together for long stretches and molding it to create curves was OK, a little fiddly but manageable. There were a couple of pieces where the holes and tabs didn't line up, so they couldn't been joined together, which was disappointing for a 'premium' product, as it left me with a couple of single pieces I can't really use.

15 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for taking the time to share your experience. We’re delighted to hear that your garden project is coming together beautifully and that the ordering and delivery process was smooth. We’re sorry for the frustration caused by the misaligned pieces — that’s certainly not the standard we aim for with our premium products. Your feedback is very valuable, and we’ll review this to help improve quality and assembly for future customers. We really appreciate your support and recommendation.

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Corten Steel Lawn Edging

I am happy with my choice to purchase the corten steel lawn edging from Woven Wood. The steel is durable and giving our garden a sleek look. I bought 10cm high parts that join together. Installation was surprisingly easy and I love our defined borders of our flower beds. It is a lasting investment that combines functionality with style!

3 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your fantastic feedback! We’re thrilled to hear that the corten steel lawn edging has given your garden a sleek look and that installation was easy. It’s wonderful to know you’re enjoying defined borders and a product that combines both style and functionality. We really appreciate your support!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Woven Wood - a Company worth dealing with!

I had ordered the wrong product. It was returned for full credit. The correct product was ordered and was delivered very quickly. A great service backed up by personable staff with well made products. I unreservedly recommend this Company to anyone who is looking for garden planters, etc.

18 settembre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you so much for your wonderful feedback! We’re glad we could help sort the return quickly and get the correct product to you. It’s great to hear you’re happy with both our service and the quality of our products. We really appreciate your recommendation!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Super fast delivery and friendly

Pre-purchase enquiry was a useful and friendly interaction. Items were as expected. Delivery was super fast and delivery driver was friendly.

6 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your feedback! We’re delighted to hear that your pre-purchase enquiry was helpful, and that your items arrived as expected with fast, friendly delivery. We really appreciate your support!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Good quality edging

Good quality edging, easy to install as a result
Easy to order from the website
Thank you

15 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your feedback! We’re glad to hear you found the edging easy to install and that ordering from our website was straightforward. We really appreciate your support!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Very helpful staff

2 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your feedback! We’re glad our team could be helpful — we really appreciate your support!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Fantastic product (internal use) elegant style and timeless design which will last for years

Purchased 4 large 90cm Corten Steel Tall Tapered Square Planters - Pre-Rusted, not for external use but for our living room. Fantastic product, elegant style and timeless design which will last for years. Unique statement of taste and functionality. Photos availbe on web site

14 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you so much for your wonderful feedback! We’re thrilled to hear that your corten steel planters are making such a stylish and functional statement in your living room. It’s fantastic to know you’re enjoying their timeless design, and we really appreciate you sharing photos on our website!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Great company

Easy ordering. Swift delivery. Good product. Slight problem with my order which was sorted out quickly and efficiently by customer services.
Will definitely use again

2 ottobre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your feedback! We’re glad to hear that ordering and delivery were smooth and that our customer service could quickly resolve the issue. We really appreciate your support and look forward to serving you again!

Best wishes,
Thomas
Customer Success Manager

Valutata 5 stelle su 5

Good plain dark grey planters

There was a good choice of planters. All items are described well with measurements - so my decision was easier.
Quick and easy to order and quick delivery

30 settembre 2025
Non scritta su invito
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Risposta di Tulipy

Thank you for your feedback! We’re delighted to hear that our product descriptions and measurements helped with your decision, and that ordering and delivery were quick and easy. We really appreciate your support!

Best wishes,
Thomas
Customer Success Manager

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