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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My rescue won't play without it! I rescued a dog almost two years ago, who has endured more suffering than any dog should, and as such, he really struggled with play, until we introduced the Tug-E-Nuf... Leggi di più

Valutata 2 stelle su 5

Purchased a clam and chaser toys, unfortunately the clam stitching broke on first play which is very disappointing, after 10 minutes and they are quite expensive thought it would last longer and the c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The items I ordered aways come promptly & my 17 month puppy loves her playtimes with different tuggies for me to choose from . The clam is a huge hit as well especially as we can now play in the gard... Leggi di più

Valutata 5 stelle su 5

After washing the hound’s last squeaky tug toy and being seriously reprimanded for it, I bought this longer trail one for her to try out. It’s a resounding success, she loves stalking it as I run like... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

Founded in 2009, Tug-E-Nuff is home to the world’s #1 tug toys for dogs. We’re on a mission to inspire more joy, more play, and more quality time between dogs and their humans worldwide. The Tug-E-Nuff toy range has been developed by dogs trainers over more than a decade, delivering bundles of happy tail wags worldwide. Thanks to feedback from our 2000+ partner dog trainers and thousands of happy customers, our toys continue to evolve to suit every kind of dog, and every motivation. ✔ A mighty 9/10 of owners say Tug-E-Nuff toys enrich their dog’s life ✔ 88% say Tug-E-Nuff toys positively improve the bond they share with their dog ✔ 88% owners say our toys have helped them with their training challenges ✔ Over 98% of owners would recommend Tug-E-Nuff to a friend


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

331 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Lovely toys

My boy loves these and the part he should play with seems tough however he doesn't understand completely that the handles for us and the other part is what he grabs and only that. He's always supervised but often grabs the handles etc so they're snagged because they're not very strong. I hope the handles will be made tougher for when they're accidently grabbed because these are pricey toys. If the handles were tougher I'd give 5*

21 giugno 2024
Valutata 5 stelle su 5

Brilliant customer service!

Brilliant customer service. They amended an error in my order, and sorted the payment difference immediately (and out of working hours!).

Brilliant products that our dog loves! Will be buying more :)

18 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Customer service is excellent

Customer service is excellent, they really listen and do their best to help. The toys are all as described, my dog loves playing tug with them - until she does eventually chew them up but she does that with every toy. I would happily use this company again and recommend them.

21 aprile 2024
Valutata 3 stelle su 5

Difficult to unsubscribe!

Toy is great, firm favourite. Only giving 3 stars as we made our purchase at a dog show, provided email address for receipt and was automatically added to a very persistent mailing list. I’ve tried to unsubscribe a couple of times but kept receiving emails. 3rd time lucky.

28 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

A man answered the phone and I…

A man answered the phone and I experience terrible customer service.

18 aprile 2024
Non scritta su invito
Logo di Tug-E-Nuff

Risposta di Tug-E-Nuff

We’re sorry to hear this, we’ve reached out via Trustpilot to ask for me details about your experience. As soon as we can locate the call we’ll investigate.

Valutata 5 stelle su 5

An absolute fave with our Rocky Puppy!

These toys are just brilliant! An absolute fave with our 2.5yr old Golden Retriever Rocky, he even enjoys opening the parcels :D Their surprise gift offer is a lovely extra treat for a fab reduced price. Great toys for both fun times and training aids too. Thank you Tug-E-Nuff :)

22 marzo 2024
Valutata 5 stelle su 5

Lovely product as described

I ordered two products which arrived quickly and packaged well. They were absolutely fantastic and my dog and I love them already. Have ordered two more today. It is a refreshing change to receive a pet product as advertised these days so thank you. A have a very satisfied (and more tired pup).

3 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Bring back the crazy thing tug!

I have bought these tug toys for my pets over the past few years and they are the best. They are meant for supervised play only, otherwise they will get eaten. However, my dogs love them as a treat for a game of tug before bedtime. My rescue dog from Romania was scared of everything, but these toys distract him so much, we have conquered so many challenges. Thank you ! Please bring back the crazy thing tug with lots of pieces of flannel on it! This is our favourite but after two years, it needs to go into retirement !

19 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Great products and customer service!

First, great products. They are well made and my dog loves the sheepskin. When she didn't like the faux fur, I contacted them, and they immediately sent a replacement with the sheepskin. And, they didn't want me to return the faux fur one! They asked that I either donate it to a shelter or give to a friend. GREAT customer service!

20 febbraio 2024

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