Tudor Sales & Lettings Recensioni 

47
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

We honestly can't thank Kate enough. She dealt with both the sale of our house and the purchase of our new one, and without her I'm pretty sure our chain would have collapsed. She was the on... Leggi di più

Valutata 5 stelle su 5

We sold our apartment via Tudor and would highly recommend them. Kate inparticular was absolutely amazing and integral to the sale of the property. She really cared about how the sale proceeded and ch... Leggi di più

Valutata 5 stelle su 5

What started out as a simple purchase of a vacant flat turned into quite a nightmare. That said, kate at tudor has been amazing and I am absolutely convinced she played a large part in making the purc... Leggi di più

Valutata 5 stelle su 5

We would highly recommend the team at Tudor. They have been so helpful with the process of putting our house on the market and keeping us updated all along from viewings to selling and along to compl... Leggi di più

4,8

Eccellente

TrustScore 5 su 5

47 recensioni

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4,8

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(47)

14 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Do not rent a house from this company!

I rented an house from 1 February to 31 January 2024 for upfront basic. I raised an early termination issue in August 2023 but had continued managing the property due to difficult finding a new tenant.

Until 28 November 2023, the Agent emailed me to open the garage and loft for a potential buyer to have a look on 7 December 2023, but the transaction was canceled. Consequently, I proceeded to finalize the tenancy agreement to end on 31 January 2024. In the email, Agent sent to me on 11 December 2003, and also confirmed that my tenancy contract would be terminated on 31 January 2024.

Upon our agreement, the inventory check was conducted on 3 January 2024, during which I was informed of a potential new tenant starting on 12 January 2024. This led me to interpret it as an early termination by the landlord. As a result, I request a partial refund of the rental fee for the period from 12 to 31 January 2024 (i.e. 604 pounds) and it is also agreed by the Agent on that moment with four witnesses at the house. Therefore, I believe the cost of the landlord or the new tenancy agreement should be borne by landlord but not by me.

After I signed the early termination letter and gave back the house's keys on 11 January 2024, I received an email on 16 January 2024 and be informed that I need to bear all the re-letting costs (325 pounds) plus VAT (390 pounds) for the landlord.

What a clever Agent that I never seen!!!
It makes me very disappointed of the value and principles of this company.

I wrote so much of above is hoping there is no more potential tenants to get loss from this company. Best wishes.

16 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Nightmare to get deposit money back

Lack of communication when dealing with return tenancy deposit and then tried to charge £150 for cleaning charge for One Bedroom flat despite flat being in the same state as when moved into 6 months earlier

11 gennaio 2024
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Risposta di Tudor Sales & Lettings

Hi Jonny,

Thank you for your feedback.

However, we feel that this review is inaccurate and not a true reflection of the company. On moving into the property, no comments were ever made by yourselves advising that the apartment was unclean.

For the short period you rented through ourselves, we never received any complaints. Any maintenance issues / requests have always been dealt with promptly and for you to leave a 1 star review, purely because we are claiming an end of tenancy clean, we feel is totally unfair and not accurate.

Our branch have on file, dated photos from when you took possession and a full documented inventory which you signed, showing the apartment was taken in good condition. We also have photos showing the condition once you had vacated the property and handed over keys. We are happy to publish these to back up our response to your review. These images have also been shared with you via email.

All disputes to any claim will be dealt with through The Deposit Protection Service.

Regards,

Tudor Sales & Lettings

Valutata 5 stelle su 5

Tudor sales and Lettings

Tudor are very professional and helpful. Katie has been great very supportive and helpful. Would definitely recommend them.

19 marzo 2021
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Risposta di Tudor Sales & Lettings

Thanks Sandra! Really appreciate your comments.

Valutata 5 stelle su 5

Tudor lettings and sales were very professional

Tudor managed our property when we rented it out and had to deal with quite a challenging client. They handled this very well. So we asked them to sell the property for us during lockdown, a difficult task. They managed to find us a buyer relatively quickly and I am pleased to say it ran very smoothly. They were very professional and extremely helpful with everything.

19 marzo 2021
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Risposta di Tudor Sales & Lettings

Thank you Frances! We appreciate your feedback!

Valutata 5 stelle su 5

Excellent service!

Service from Tudor was brilliant, in particular Kate who handled everything brilliantly, constant communication with progress updates and did a lot of leg work chasing up solicitors etc. Made buying an house very easy!

19 marzo 2021
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Risposta di Tudor Sales & Lettings

Cheers Brad! We’re pleased you had a great experience!

Valutata 5 stelle su 5

I was really impressed by the service…

I was really impressed by the service provided by Matthew, Joanne and Kate is was always a pleasure to speak to them. Even though the move wasn’t as straight forward as I’d hope (through no fault of Tudor at all) they were very reassuring and kind throughout the process. I’d definitely recommend using Tudor and when I do sell in the future I know where to come!

19 marzo 2021
Non scritta su invito
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Risposta di Tudor Sales & Lettings

Thank you Danielle, we appreciate your comments!

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