Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Leggi di più
L'azienda ha risposto
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Leggi di più
L'azienda ha risposto
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Leggi di più
L'azienda ha risposto
4,3
Eccellente
608 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The staff at Rovina were quite helpful…
The staff at Rovina were quite helpful in addressing my concerns, in particular, Rauda and Jodi went out their way to make my experience an ease. Thank you.
3 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Daniel,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Rauda and Jodi were able to assist you and make your experience smooth and hassle-free.
We truly appreciate your kind words, it means a lot to our team and motivates us to continue providing excellent support to our customers.
We’ll be sure to pass along your appreciation to both Rauda and Jodi.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Thanks to Jean who helped me resolve…
Thanks to Jean who helped me resolve our issue! Much appreciated!
3 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Sam,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Jean was able to help resolve your issue and provide the assistance you needed.
We truly appreciate your kind words and support. Feedback like yours means a lot to our team and motivates us to continue providing the best customer service possible.
We’ll be sure to share your appreciation with Jean as well!
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Isaias helped me with my product that…
Isaias helped me with my product that was lost in transit. Very helpful and rapid responses via email. Will order again knowing they stand behind their product.
2 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Micah,
Thank you so much for your kind feedback and 5-star review!
We’re really happy to hear that Isaias was able to assist you promptly and help resolve the issue with your order. It’s great to know you felt supported and well taken care of throughout the process.
We truly appreciate your trust in us, and we look forward to serving you again in the future!
The Rovina Support Team.
Had a problem and it was handled…
Had a problem and it was handled immediately. Would definitely suppose this manufacturer again.
3 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Sally,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that your concern was handled immediately and that you had a positive experience with our team.
We truly appreciate your support and kind words. Feedback like yours means a lot to us and motivates our team to continue providing the best service possible.
Thank you again for your trust in Rovina , we look forward to serving you again in the future!
The Rovina Support Team
Your assistant Aira was super quick in…
Your assistant Aira was super quick in communicating with me in a very nice and friendly word depiction. Aira acted in a managerial manner, promptly resolving an unfortunate situation. Aira is credit to herself and to Rovina.
Thank you Aira.
3 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Steve,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Aira was able to assist you quickly, professionally, and with such a friendly approach.
Your kind words about her communication, professionalism, and prompt resolution truly mean a lot. We’re proud to have team members like Aira who are dedicated to providing excellent customer support and ensuring our customers feel valued and heard.
We’ll be sure to share your wonderful feedback with her recognition like this is incredibly motivating for our team.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Customer service
Love the product but didn't want to have a subscription and their customer service was excellent. They stand by their product and, their customers. You can't ask for more.
1 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Cher,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you love the product and that our customer service team was able to assist you with your subscription concern.
We truly appreciate your kind words about our commitment to both our products and our customers. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
I loved this product
I loved this product, I didn’t realize I signed up for a subscription to receive it, but Angelia was very understanding and helpful in getting this resolved. I didn’t realize Rovina was a dietary supplement until at first, but it definitely is! Curbed my appetite and added other benefits as well.
21 aprile 2026
Non scritta su invito
Risposta di Tryrovina
Hi Bernice,
Thank you so much for taking the time to share your experience! We’re delighted to hear that you loved the product and experienced positive benefits from it.
We also truly appreciate your understanding regarding the subscription concern, and we’re happy to hear that Angelia was able to assist you promptly and compassionately in resolving the issue.
Your feedback means a lot to our team and motivates us to continue providing both quality products and excellent customer support.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Pleasant and efficient
Well to begin, there was an issue with my order.. Not caused by Anyone in particular… However, Whats impressive is the way in which I was treated! Listen anyone dealing with any particular company at any time can run into an issue it happens.. but it’s how they deal with it on a customer service level that’s important.. my saving grace was Angelie! I don’t know why her parents added the i.e. on the end of Angel? I would’ve left it short and sweet… my issue was taken care of with knowledge and integrity… a combination that can be difficult to find these days. Well I found it. Thanks for the professional help. Cheers.
1 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi William,
Thank you so much for taking the time to share such thoughtful feedback! We truly appreciate your understanding and perspective regarding the situation with your order.
You’re absolutely right — while issues can occasionally happen, what matters most is how they are handled, and we’re so happy to hear that Angelie was able to provide you with the care, professionalism, knowledge, and integrity you deserved throughout the process.
Your kind words mean a lot not only to Angelie, but to our entire team. Feedback like this motivates us to continue providing the best customer experience possible.
Thank you again for your support and for being a valued part of Rovina!
The Rovina Support Team
Very good in getting back to me when I…
Very good in getting back to me when I needed to make changes . Thank you for understanding in doing business with me.
1 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Pollyanna,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you had a positive experience and that our team was able to assist you promptly with the changes you needed.
We truly appreciate your understanding and your trust in doing business with us. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
Bham was very helpful in getting my…
Bham was very helpful in getting my account stopped. She was very professional and kind. I so appreciated her quick help.
1 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Denise,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Bham was able to assist you promptly and professionally with your account concerns.
We truly appreciate your kind words about her professionalism, kindness, and quick support. Feedback like yours means a lot to our team and motivates us to continue providing the best customer service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team
I am trying to find out why I am being…
I am trying to find out why I am being charged every month and not receiving the product. Paying 50 dollars a month and I did not sign up for a subscription. But I can’t find any information on the company.
Not a happy customer at all. Ordered in May and it took a month to receive it, then I got charged for another one in April and still haven’t received it. What is going on.
1 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Marlyn,
We’re truly sorry to hear about your experience, and we completely understand how upsetting and confusing this situation must have been , especially when it involves unexpected charges and delays in receiving an order you were waiting for.
To clarify, we do not lock customers into any subscription. All subscriptions are fully under the customer’s control and can be cancelled or managed at any time through our self-service subscription portal on our website. This is in place to ensure flexibility and transparency for every customer.
After reviewing your case, it looks like the order was part of an active subscription created after the initial purchase, which led to the recurring billing. We understand this may not have been clear at the time, and we’re genuinely sorry for any frustration or misunderstanding this has caused.
We also recognize how difficult it is to deal with shipping delays on top of billing concerns, and we regret that this experience did not meet your expectations.
Please know our support team has already reached out to you via email to help resolve this further. You’re also welcome to reply to that email or contact us at info@tryrovina.com, and we’ll make sure this is taken care of as quickly as possible.
We truly appreciate you bringing this to our attention, and your feedback helps us improve the experience for all customers moving forward.
The Rovina Support Team.
Great fast service
1 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Bash,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you had a great experience with our fast service.
We truly appreciate your kind words and support. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Very quick and thorough response to my…
Very quick and thorough response to my inquiry
1 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Nan,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you received a quick and thorough response to your inquiry.
We truly appreciate your kind words and support. Feedback like yours means a lot to our team and motivates us to continue providing the best service possible.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
I had delivery problem with my 3 orders…
I had delivery problem with my 3 orders I contacted the customer service and one Aljan attended me and was quite surprised to see the level of service was top everything was taken care and solved.
Thanks for the great support.
Jerome Mathews.
31 maggio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Jerome,
Thank you for sharing your experience! We're sorry to hear you encountered delivery issues with your orders, but we're delighted that Aljan was able to assist you and provide the level of support you deserved. We'll be sure to pass along your kind words to him. We truly appreciate your patience and your feedback, and we're always here if you need any further assistance. Thank you for choosing us!
The Rovina Support Team.
She was kind
She was kind, well mannered and really was a lot of help to me!
31 maggio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Wayne,
Thank you so much for your kind words! I'm truly glad I was able to help. It was a pleasure assisting you, and I appreciate you taking the time to share your experience. Wishing you all the best!
The Rovina Support Team.
excellent prompt customer service
excellent prompt customer service
actually an enjoyable experience
I wish all customer service were like this
31 maggio 2026
Non scritta su invito
Risposta di Tryrovina
Hello Judy,
Thank you so much for your wonderful feedback! We're really happy to hear that you had an excellent and enjoyable experience with our team. Providing prompt and helpful customer service is always our priority, and your kind words truly mean a lot to us. We appreciate your support and hope to serve you just as well again in the future!
The Rovina Customer Support Team.
Timely response to my email and quick…
Timely response to my email and quick solution to my issue. Jodi was most helpful!
31 maggio 2026
Non scritta su invito
Risposta di Tryrovina
Hello Susan,
Thank you so much for your kind feedback! We’re glad to hear that your issue was resolved quickly and that you had a positive experience with our team. We’ll be sure to pass your appreciation on to Jodi—she’ll be very happy to know she was able to help. We truly appreciate your support and look forward to assisting you again in the future!
The Rovina Support Team.
Angelie was very helpful in cancelled…
Angelie was very helpful in cancelled my my subscription. I only cancelled because I have too much product. I'll reorder again when I need more.
31 maggio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Kathy,
Thank you so much for your feedback! We’re glad to hear that Angelie was able to assist you smoothly with your subscription cancellation. We completely understand, and we truly appreciate you letting us know your reason.
We’ll be here anytime you’re ready to reorder, and we look forward to serving you again in the future!
The Rovina Support Team.
Risposta di Tryrovina
Hi Tina,
Thank you so much for your kind words and for taking the time to share your experience with Rovina!
We’re delighted to hear that you received a quick and polite response from our support team. Providing timely and courteous assistance is always our goal, and your feedback truly means a lot to us.
We sincerely appreciate your support and thank you for choosing Rovina!
Wishing you a wonderful day ahead.
The Rovina Support Team.
Do not order from this company
Do not order from this company. They will lock you into a subscription that they will not cancel even if you email them like you are supposed to do to cancel.
30 maggio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Terese,
Thank you for sharing your feedback. We’re truly sorry for the frustration and inconvenience this situation has caused, and we understand how concerning subscription-related experiences can feel when expectations aren’t met.
To clarify, we never lock customers into a subscription. All subscriptions are fully customer-managed and can be canceled or modified at any time through our self-service subscription portal on our website. This system is designed to ensure full transparency and control for every customer.
After reviewing your account, we can confirm that your subscription was successfully canceled prior to this review being posted. Additionally, the recent order associated with your account was also canceled and refunded back to your original payment method.
Please allow 1–10 business days for the refund to reflect on your account, depending on your bank or payment provider.
We sincerely regret that your experience did not reflect the level of clarity and ease we aim to provide. Your feedback is genuinely appreciated and will be shared with our team as we continue improving both our processes and communication.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
The Rovina Support Team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
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