Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Leggi di più
L'azienda ha risposto
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Leggi di più
L'azienda ha risposto
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Leggi di più
L'azienda ha risposto
4,3
Eccellente
607 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The CSR Arlyn was prompt and courteous…
The CSR Arlyn was prompt and courteous in her response to my queries. Was very professional in the responses given.
4 luglio 2026
Non scritta su invito
I was waiting a month for my order
I was waiting a month for my order. And than you charge me again without my approval. I wrote to you and the answer came very quickly. The next day. I’m waiting now for money refund
5 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Zohar,
Thank you for sharing your experience. We sincerely apologize for the delay with your order and for the frustration caused by the unexpected charge.
We're glad our support team was able to respond to you promptly. As discussed, your refund has already been processed. Please allow 1–10 business days for it to appear in your account, depending on your bank or card issuer.
We truly appreciate your patience and the opportunity to resolve this matter. If you have any further questions, please don't hesitate to reach out, we're always here to help.
The Rovina Support Team.
Aljan made it easy for me to cancel my…
Aljan made it easy for me to cancel my subscription as requested.
5 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Jeanette,
Thank you so much for taking the time to share your experience.
We're delighted to hear that Aljan was able to make the cancellation process quick and easy for you. Providing prompt, respectful, and hassle-free support is always our goal.
We truly appreciate your kind feedback and thank you for giving us the opportunity to assist you. If you ever have any questions or need help in the future, we're always here for you.
The Rovina Support Team.
I was very pleased with the prompt…
I was very pleased with the prompt response to my request.I thank Estella for her assistance in this regard
4 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Bernard,
Thank you for taking the time to share your experience with us.
We're delighted to hear that you were pleased with the prompt response to your request. We'll be sure to share your kind words with Estella, who will be happy to know her assistance made a positive difference.
We truly appreciate your feedback and thank you for choosing Rovina. If you ever need any assistance in the future, we're always here to help.
The Rovina Support Team.
I’ve been suffering with neuropathy for…
I’ve been suffering with neuropathy for seven years. I feel better since using this product for the first time. Numbness is finally being addressed.
4 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Vallery,
Thank you so much for sharing your story with us! We are absolutely thrilled to hear that after seven years, you are finally experiencing relief from neuropathy and that the numbness is being addressed. Knowing our product has made such a positive difference for you truly means the world to our team.
Wishing you continued comfort and wellness on your health journey!
The Rovina Team.
Arlyn was fantastic so quick and immediately so helpful
Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead. I very much appreciate the excellent service you have provided me. Kind regards Stephanie Turner
5 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Stephanie,
Thank you so much for taking the time to share your wonderful experience! We are absolutely delighted to hear how quickly and effectively Arlyn was able to assist you. Providing fast, empathetic, and reliable support is exactly what we strive for, and Arlyn will be thrilled to hear your kind words.
We truly appreciate your support and are always here if you need anything else!
The Rovina Team.
So far only been taking for a week
So far only been taking for a week, nothing too noticeable yet, too early to say but I will leave another review in a month or so
4 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Amanda,
Thank you so much for taking the time to leave a review and share your experience!
We completely understand that after just one week, it may still be too early to notice significant changes. Many of our customers begin to experience more noticeable benefits after several weeks of consistent daily use, as Astaxanthin gradually builds up in the body.
We truly appreciate your honesty and are grateful that you're willing to come back and share another update in a month. We look forward to hearing how your journey with Rovina progresses.
If you have any questions along the way or need any assistance, please don't hesitate to reach out. We're always here to help.
The Rovina Support Team.
my capsules are pale orange not red!!
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3mg astaxanthin per gel and to get 12mg a day you need to take 4 gels!! This is not on the packaging anywhere!!! Had to cancel credit card to stop recurring deliveries!! Nightmare
5 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Alli,
Hi, we're sorry to hear about your experience and appreciate you taking the time to share your feedback. We'd like to clarify that each softgel contains 3 mg of astaxanthin, and the recommended daily serving is 4 softgels, providing a total daily dosage of 12 mg. The serving instructions are included on the product label. We apologize if this wasn't as clear as it could have been. Unfortunately, we're unable to locate your account based on your review. Please contact us at info@tryrovina.com, and our team will be happy to review your order and address your concerns. We look forward to assisting you.
The Rovina Support Team.
Jean was very helpful and responded…
Jean was very helpful and responded quickly. Great customer service!
3 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Latisha,
Thank you so much for your wonderful 5-star review! We're delighted to hear that Jean was able to assist you promptly and provide great customer service. We'll be sure to share your kind words with Jean. We truly appreciate your support and look forward to serving you again!
The Rovina Support Team.
Marketing integrity
I’m giving 5 stars for Arlyn, the person that helped me today. This person was so kind & genuinely caring about my experience. If I come back to using your product, it’s because of Arlyn. Regarding the company, I would give 2 stars. Honestly, your marketing is very misleading to sell your product with the consumer believing it’s enough for 1 month and it’s only for 2 weeks. Can you tell me the logic behind this? It now costs $60 vs $30. I take many supplements but never have I purchased one that has only enough for 15 days. I did originally purchase buy 1 get 1 BUT then with my subscription I only get 1 for the same price. Not a good deal! Your product might be really good but those behind your marketing lack integrity.
16 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hello Rosemary,
Thank you for your thoughtful feedback. We're delighted to hear that Arlyn made such a positive impact on your experience, and we'll be sure to share your kind words with her.
We're also sorry to hear about your concerns regarding our product quantity, pricing, and subscription. We appreciate your honest feedback and will share it with our team as we continue working to improve our customer experience.
Thank you again for taking the time to leave a review.
The Rovina Support Team.
I haven’t received the product I paid
I haven’t received the product I paid, I don’t know if this is a scam, I paid on June 11, I m tired of writing mails to roving, this is frustrating! This is ridiculous, I need my order delivered in my home in Colombia.
11 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Mauricio,
Hi, we're truly sorry to hear about your experience and understand how frustrating this delay has been. We sincerely apologize for the inconvenience. Our team has already reached out to you via email to assist and provide an update regarding your order. Please check your inbox (and spam/junk folder if needed), and we'll continue working with you until this is resolved. Thank you for your patience.
The Rovina Support Team.
I realized my subscription from ROVINA…
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product .
My email was answered very quickly and the necessary adjustments to my subscription were made as well as a sizeable discount from the order in transit .
Arlen’s help was seamless and prompt .
Love your product !
3 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Ronald,
Thank you so much for taking the time to share your experience! We're delighted to hear that you're enjoying Rovina and that we were able to find a solution that worked well for you.
It was my pleasure to assist you by adjusting your subscription to better fit your needs and providing a discount on your current order. Your kind words truly mean a lot, and I'm grateful for the opportunity to help.
We sincerely appreciate your support and your trust in Rovina. If you ever need anything in the future, please don't hesitate to reach out, we're always here to help.
Wishing you continued wellness, and thank you again for being a valued member of the Rovina family!
The Rovina Customer Support
Thank you for your help
Thank you for your help. This can’t be an easy job, but I found that you were very helpful and considerate.. thank you Gen. I’M GIVING YOU FIVE STAR REVIEW..
3 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Jackie,
Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience.
We're delighted to hear that Gen was able to assist you with care, patience, and consideration. Customer satisfaction is our top priority, and your kind words mean a great deal to our team.
Thank you again for your support and for your 5-star review. If you ever need anything in the future, please don't hesitate to reach out, we're always here to help.
The Rovina Customer Support
This is exactly what they said that it is
Thought I was going to have to go through dialysis and then I tried your product and it really works.
2 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Mark,
Thank you so much for sharing your experience. We're truly grateful to hear that our product has made such a positive difference for you. Stories like yours mean a great deal to our team.
We wish you continued health and wellness, and if you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for trusting us and for taking the time to leave your review!
The Rovina Support Team.
Ralph was 100% helpful and answered my…
Ralph was 100% helpful and answered my enquiry immediately and professionally in every way which made my experience acceptable.
I would highly recommend your company and give Ralph a pay rise 🤗
1 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Claire,
Thank you so much for taking the time to share your kind feedback!
We're delighted to hear that Ralph was able to assist you promptly and professionally, making your experience a positive one. We'll be sure to pass your wonderful comments along to him, including your suggestion for a pay rise! 😊
Your recommendation means a great deal to us, and we truly appreciate your support. If you ever need assistance again, we're always here to help.
The Rovina Support Team
First of all the response time was…
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for being so helpful and responsible with your actions. I will be ordering from you again believe me.
1 luglio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Ana,
Thank you so much for your wonderful review!
We're delighted to hear that our team was able to assist you promptly and resolve your concerns both times you reached out. Providing responsive, reliable support is always our goal, and it's incredibly rewarding to know we've earned your trust.
We truly appreciate your kind words and are grateful for your continued support. We look forward to serving you again on your next order!
The Rovina Support Team
Risposta di Tryrovina
Hi Greg,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a pleasant experience with Gem. We'll be sure to share your kind words with her—they'll mean a lot.
We truly appreciate your support and are grateful for the opportunity to assist you. If you ever need anything in the future, we're always here to help.
The Rovina Support Team.
I want to recognize Jean
I want to recognize Jean, Customer Support Specialist at Rovina, for providing truly exceptional customer service. From beginning to end, she treated me with kindness, patience, and genuine professionalism. She listened carefully to my concerns, answered every question thoroughly, and made sure I felt supported throughout the entire process.
Jean went above and beyond to provide elite customer care, and it’s rare to find someone so dedicated to ensuring a positive customer experience. Her compassion, attention to detail, and commitment to helping customers reflect the very best of Rovina. She is a tremendous asset to the company, and I sincerely appreciate everything she did for me.
Thank you, Jean, for setting such a high standard for customer service!
30 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Ro,
Thank you so much for taking the time to share such a thoughtful 5-star review. We’re truly grateful for your kind words and delighted to hear that Jean provided you with the level of care and support you deserved.
We’ll be sure to share your wonderful feedback with Jean. She takes great pride in helping our customers, and we're glad she was able to make a positive difference in your experience.
Your feedback means a great deal to us, and we appreciate the opportunity to assist you. Thank you again for your trust and support.
The Rovina Support Team.
Arlyn from ROVINA really helped me a…
Arlyn from ROVINA really helped me a lot today, thank you
30 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Joey,
Thank you so much for your wonderful 5-star review! We're delighted to hear that Arlyn was able to assist you and make your experience a positive one. We'll be sure to share your kind words with her, they'll mean a lot.
We truly appreciate your support and are always here if you need any assistance in the future.
The Rovina Support Team.
Thank you Jean for your fast and kind…
Thank you Jean for your fast and kind service. It truly is appreciated. Maybe if the site was easier for me you would not have had to intervene. Thanks again.
30 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Ufford,
Thank you so much for your kind 5-star review! We're delighted to hear that Jean was able to provide you with fast and caring support. We'll be sure to share your thoughtful feedback with her.
We also appreciate your comments about our website. Feedback like yours helps us identify opportunities to improve the experience for all of our customers, and we'll certainly take it into consideration.
Thank you again for your support, and we wish you all the best!
The Rovina Support Team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
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Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.