Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Leggi di più
L'azienda ha risposto
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Leggi di più
L'azienda ha risposto
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Leggi di più
L'azienda ha risposto
4,3
Eccellente
607 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My experience with their customer…
My experience with their customer service support has been a true delight and the easiest company I have ever worked with !
15 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Nadine,
Thank you so much for your wonderful feedback!
We're truly delighted to hear that your experience with our customer service team has been such a positive one. Knowing that you found us easy to work with and that our support made a great impression means a lot to us.
Our team is committed to providing friendly, responsive, and hassle-free assistance, and we're thrilled that this was reflected in your experience.
Thank you again for your kind words and for being a valued member of the Rovina community!
The Rovina Support Team.
Had difficulty receiving my initial…
Had difficulty receiving my initial order and with a few messages, Jean was able to give me an immediate and full refund.
14 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Amy,
Thank you for taking the time to share your experience.
We're pleased to hear that Jean was able to assist you promptly and provide a resolution to your concern. While we're sorry to hear that you experienced difficulty receiving your initial order, we're glad that Jean was able to help and ensure the issue was resolved quickly.
We'll be sure to share your kind feedback with Jean. Providing responsive and helpful support is something we strive for every day.
Thank you again for your feedback and for giving us the opportunity to assist you.
The Rovina Support Team.
Thanks
Although the shipment was delayed, this was beyond the seller's control. Their customer service was responsive, and professional throughout the process. Jodi was especially helpful, providing outstanding support and prompt communication.
When the shipment ultimately failed, she processed my refund very quickly and efficiently.
13 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Saad,
Thank you for taking the time to share your experience.
We're grateful for your understanding regarding the shipping delay and appreciate your recognition that the issue was beyond our control. We're especially pleased to hear that Jodi provided responsive, professional, and outstanding support throughout the process.
We'll be sure to pass along your kind words to Jodi. It's wonderful to know that her prompt communication and efficient handling of your refund helped make the experience a positive one despite the shipment issue.
Thank you again for your feedback and for giving us the opportunity to assist you.
The Rovina Support Team.
I had an issue with the meds and they…
I had an issue with the meds and they refunded me customer service was very helpful and quick to respond. Thank you again.
28 maggio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Zeynep,
Thank you for taking the time to share your experience with Rovina!
We're pleased to hear that our customer service team was able to assist you promptly and that your issue was resolved with a refund. Providing helpful support and timely responses is very important to us, and we're glad we could help.
We truly appreciate your feedback and are grateful for the opportunity to assist you.
Thank you again for your kind words!
The Rovina Support Team.
Unfortunately I had to cancel my…
Unfortunately I had to cancel my subscription and the help I received from Estella was great very helpful
14 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Kevin,
Thank you for taking the time to share your experience with Rovina!
We’re glad to hear that Estella was able to assist you and provide helpful support during your subscription cancellation process. It’s always our goal to ensure our customers feel supported and well taken care of.
We truly appreciate your feedback and your time with us, and we’re grateful for the opportunity to assist you.
Thank you again for sharing your review!
The Rovina Support Team
customer service treated me well.
Astaxanthin is a great product. Saw the antioxidant results within 2 weeks.
22 maggio 2026
Non scritta su invito
Risposta di Tryrovina
Hi Kim,
Thank you for taking the time to share your experience with Rovina!
We're delighted to hear that our customer service team treated you well and that you've been pleased with your experience. It's also wonderful to know that you've seen positive results from our Astaxanthin and are enjoying its benefits.
We truly appreciate your support and are grateful to have you as part of the Rovina community.
Thank you again for your kind feedback!
The Rovina Support Team.
The customer service is hands down the…
The customer service is hands down the best. I had a concern with their product and within a couple of hours they responded and went above and beyond to make it right. Thank you Rovina Customer Service Team. You are the best!
11 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Lisa,
Thank you so much for your wonderful feedback!
We're thrilled to hear that our Customer Service Team was able to address your concern quickly and go above and beyond to make things right. Providing prompt, caring, and effective support is something we strive for every day, so it's incredibly rewarding to know that your experience reflected that.
Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share them.
Thank you for being a valued part of the Rovina community!
The Rovina Support Team.
Bashing was truly exceptional
Basarin was truly exceptional. Took care of issue and was very understanding.
11 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Arti,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that Basarin provided exceptional service and was able to resolve your issue with understanding and care. Delivering a positive customer experience is very important to us, and it's wonderful to know that Basarin made such a great impression.
We'll be sure to share your kind words with Basarin and recognize their outstanding support.
Thank you again for your support and for being a valued part of the Rovina community.
The Rovina Support Team.
Name was Miya
Name was Miya, he took care of me very good. I was having a hard time taking his product, but it was effecting my stomach. I'm 71. Wanted to try them rovina. He took very good care of my issues!!! Thank you for that. 🇺🇸🇺🇸🇺🇸😊
11 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Elaine,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that Miya was able to take good care of your concerns and provide the support you needed. We understand that not every product is the right fit for everyone, and we appreciate you giving Rovina a try.
Your kind words mean a lot to us, and we'll be sure to share your appreciation with Miya. Providing compassionate and attentive customer service is very important to our team.
Thank you again for your feedback and for being a valued part of the Rovina community.
The Rovina Support Team.
The customer service agent was…Ralph
The customer service agent was extremely helpful. My problem was rectified very quickly and a very nice, friendly manner. Im very impressed and I look forward to trying the product I ordered. Thanks so much Ralph.
12 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Darlene,
Thank you so much for taking the time to share your feedback!
We're delighted to hear that Ralph was able to assist you quickly and resolve your concern in a friendly and helpful manner. Providing excellent customer service is very important to us, and we're thrilled that your experience left such a positive impression.
We'll be sure to pass along your kind words to Ralph. We hope you enjoy your product and have a wonderful experience with it.
Thank you again for your support and for being a valued part of the Rovina community!
The Rovina Support Team.
DISAPPOINTING ! I received ANOTHER order today after…
I received ANOTHER order today after being told of my cancelation status and assured no further shipments would be going out.
Its disappointing since what I was asking for was to simply to honor your cancelation policy.
I would've probably sent in a favorable review of Rovina.
Now ? ... I feel I am owed for all this wasted time talking with a program designed to suck whatever last bit of money from former customers.
11 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Michael,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you've experienced.
We understand how upsetting it can be to receive another shipment after believing your subscription had already been canceled. We would like to look into this matter further; however, we are unable to locate your account based on the name provided in this review, as it does not contain enough information for us to accurately identify your records.
To allow us to investigate and assist you properly, please contact us directly at info@tryrovina.com with your full name, order number, or the email address used when placing your order. Our team will be happy to review your account and work toward a resolution as quickly as possible.
We appreciate your feedback and the opportunity to address your concerns. We look forward to hearing from you and assisting further.
The Rovina Support Team.
We had a great customer service…
We had a great customer service experience with Rovina and Jean was so fast and caring.
10 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hello Clyde,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service team. We'll be sure to share your kind words with Jean, he'll be delighted to know that her quick response and caring support made a positive impact. We truly appreciate your support and look forward to serving you again in the future!
The Rovina Support Team.
Excellent customer care and support
Excellent customer care and support. Quick response and agreeable solution!
11 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Margaret,
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you were happy with the support you received and that we were able to provide a solution that worked for you. Your feedback means a lot to us, and we truly appreciate your trust and support. If there's ever anything else we can assist you with, please don't hesitate to reach out.
The Rovina Support Team.
This company is awesome I recommend !!!
This company is awesome and the customer service is excellent they take care with every order and if you have any concerns they are on standby willing and ready to help, cant encourage you to try this out enough the results are very good and they take care in every customer.
10 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Jack,
Thank you so much for your wonderful review and recommendation!
We're thrilled to hear that you've had such a positive experience with both our products and customer service. Providing attentive support and ensuring our customers feel valued are top priorities for us, so it's incredibly rewarding to know that our efforts made a difference for you.
We're also delighted to hear that you're happy with your results. Your kind words and encouragement mean a great deal to our entire team.
Thank you again for your support and for being a valued part of the Rovina community!
The Rovina Support Team.
This company is one of the few that…
This company is one of the few that responded the very next day , and I really appreciated Miya. They deserve a A from me !!!
11 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Roseann,
Thank you so much for taking the time to share your feedback! We're delighted to hear that you received a prompt response and that Miya was able to provide the assistance you needed.
Your kind words and recognition mean a great deal to us. We take pride in providing timely and helpful customer support, and we're thrilled to know that your experience reflected that. We'll be sure to pass along your compliments to Miya.
Thank you again for your support and for being a valued part of the Rovina community.
The Rovina Support Team.
Thank You Miya!…
After 6 emails to Rovina Cudtomer Service Specialist, to cancel my subscription and future orders. Miya was quick with her response and diligently solved my issue.
10 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Robin,
Thank you for taking the time to share your feedback. We sincerely apologize for the difficulty you experienced while trying to cancel your subscription, and we understand how frustrating it must have been to contact us multiple times before getting a resolution.
We're very pleased to hear that Miya was able to respond quickly and diligently resolve the issue for you. Providing timely and effective support is extremely important to us, and we'll be sure to share your kind words with her.
Thank you again for your patience and for giving us the opportunity to make things right. We truly appreciate your feedback and your support.
The Rovina Support Team.
I’d like to thank Dadah for the support…
I’d like to thank Dadah for the support I needed
10 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Kristine,
Thank you for taking the time to share your feedback! We're delighted to hear that Dadah was able to provide the support you needed.
Providing helpful and attentive customer service is very important to us, and we're glad Dadah could assist you and make your experience a positive one. We'll be sure to pass along your kind words.
Thank you again for your support and for being a valued part of the Rovina community.
The Rovina Support Team.
Jean was very helpful
Jean was very helpful in securing a quick, hassle free refund of 70%, while I kept the product. I'm satisfied that I don't have to deal with packaging and shipping and if I keep using the product maybe I'll be happy with the results.
9 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Chris,
Thank you so much for taking the time to share your experience! We’re delighted to hear that Jean was able to assist you with a quick and hassle-free resolution.
We completely understand wanting to avoid the inconvenience of return shipping, and we’re glad we could find a solution that worked well for you. We truly appreciate your openness to continuing to try the product, and we hope you’ll see positive results over time.
Your satisfaction means a lot to us, and we’ll be sure to pass your kind words along to Jean.
Thank you again for being a valued part of Rovina!
The Rovina Support Team.
Dadah was very helpful with my concerns…
Dadah was very helpful with my concerns and promptly responded. He is a great asset to your company.
9 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Mary Anne,
Thank you so much for your kind words and 5-star review!
We’re glad to hear that Dadah was able to assist you promptly and effectively with your concerns. Providing helpful and responsive support is what we always strive for, and it’s wonderful to know he made a positive impact on your experience.
We truly appreciate your support and feedback!
The Rovina Support Team.
I reached out with a last minute change and your team was able to accommodate me with no disruption of delivery of your product.
I reached out with a laxt
5 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Kevin,
Thank you so much for your 5-star review and kind feedback!
We’re glad our team was able to accommodate your last-minute change and ensure there was no disruption to your delivery. Providing smooth and reliable service, even with urgent requests, is always our goal.
We truly appreciate your support and are happy to have you as a customer!
The Rovina Support Team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.